Xuchang Hotels with Parking

The place is clean and tidy, with complete and usable facilities, a comfortable and pleasant environment, and incredibly attentive service! Service: The service is truly excellent. I had a cotton-padded coat washed, and I arrived at the shop very late that day. The front desk and staff proactively came to pick it up, and it wasn't cleaned until after midnight. However, because it was a cotton-padded coat, it could only be half-dry; if fully tumble-dried, it would be wrinkled. So, they suggested I take it back to my room to air dry with the air conditioning. I was asleep that night, and the staff took it back to their own room and air-dried it all night. I was so touched; the service was so thoughtful. A huge thumbs up!

I cannot recommend this hotel enough! I am currently visiting and do not speak a word of Chinese, which can usually make things stressful—but the team here made everything seamless. We had to communicate entirely through a translator app, and the staff couldn't have been more patient or kind. I ran into a bit of a crisis where I needed same-day dry cleaning, and the reception team jumped into action immediately. They handled the situation with such grace and efficiency, ensuring my clothes were ready right when I needed them. Why this hotel stands out: • The Reception Team: All the girls at the front desk are absolute gems. They are professional, lovely, and never made me feel like my language barrier was a burden. • True Hospitality: I felt welcomed from the second I arrived. Even the security guard at the entrance was incredibly friendly and helpful! • Top-Notch Service: They go above and beyond to assist with any request, no matter how complex the ”lost in translation” moment might be. If you’re a solo traveler or someone who doesn't speak the local language, stay here. You will be in great hands. Thank you to the whole team for making me feel so well-assisted!

Where to start? What an Exceptional, Centrally Located, Grand Hotel; Location and Staff were superb. A great experience and decision for my needs. I enjoyed my short stay very much! Only wish I had more time to explore more of its amenities; but I will definitely return. The hotel is peaceful with no problem achieving a good night’s rest. In the middle of Tianyue Square; next to Wanda Mall, so at night it is very vibrant, social, and the whole area is illuminated and beautiful. The people of Xuchang are extremely polite and respectful & this extends to the lovely, young and helpful staff. Only slight feedback would be attention to detail when cleaning (but I am a clean freak), changing the TV to English and I struggled with WiFi the entire time. A place of peace and security nonetheless especially during a busy business excursion. Comfort 10/10; Location 10/10; Amenities 8/10; Standard; 9/10. I will improve my Chinese to improve our interpersonal relations. If I could, I would keep this place to myself. See you soon ⭐️⭐️⭐️⭐️ your friend 宝贵的

I must give 5 points of praise, if possible I would give 5+! ! ! The service is attentive and considerate to the point that I feel that Seven Star Hotel may not do better than him. From the welcome at the front desk to the parking lot, everything is in place, very friendly, and the hardware configuration is also very comprehensive. Breakfast was not included when booking, but the front desk took the initiative to give it to me and said that breakfast was 29 yuan per person. I didn't expect much at first, but unexpectedly the breakfast was very rich! I really stayed at a treasure hotel. I couldn’t help but ask the lady at the front desk if the hotel had anything to do with Fat Donglai. Of course I got a negative answer🤣The reason why I asked this was really because of their service It can be called the ”Fat Dong Lai” in the hotel industry, haha.

The location is excellent, right next to Pang Donglai Angel Store, just across the street, making shopping and sightseeing very convenient. The night view from the window is captivating. An upgrade to a business king bed is available for an extra 49 yuan, including breakfast. The breakfast is basic, with no local specialties besides oatmeal porridge.

I was expecting for a reception employees to know a little bit of English. When arrived I was surprised that I have to find a way to translate everything to Chinese. Then next day this was corrected, and I found that they put an employee that knows a little bit of English to the reception. Also, for that type and size of hotel, it would be great that they have something for relaxation and training - either gym, or SPA, or pool, etc. Everything else was great and I could see that they were giving their best to make my stay pleasant.

This hotel offers excellent value for money with complete amenities, including a washing machine and dryer. The breakfast is also incredibly worthwhile. It's definitely my top choice when staying in Xuchang.

The service was perfectly balanced – not intrusive, yet very thoughtful. The room was clean and fresh, the facilities in great condition, and the environment was quiet. I had a very comfortable stay and will definitely choose this place again.

Facilities: Very new. The first feeling when entering the room is that it is new. There is no odor. Service: Thoughtful service, very positive attitude, and all requests are met one by one. Hygiene: The overall environment is very fresh and comfortable. The lobby is very bright. Breakfast is varied and hygienic. Overall, this hotel is very cost-effective at this price. Highly recommended!

The room is spacious and bright. Facilities: Complete hardware facilities Sanitation: Meets star standards Environment: Quiet and comfortable Service: Attentive hospitality, gentle and satisfying, complete breakfast variety, unique spicy soup, authentic Xuchang flavor!