Dusseldorf Hotels with Parking

We stayed at this hotel for two nights, and unfortunately, our experience was quite disappointing. On the first day, the air conditioner in our room was not working. We reported the issue to the reception in the evening, but were told that there were no available rooms. What was more concerning than the problem itself was the indifferent attitude of the reception staff. They showed no empathy, did not apologize, and simply stated that housekeeping had not reported the issue, asking us what they could do. To ensure the issue would be addressed, I personally reminded them again and provided our room number. I’m glad I did, because it later became clear that no record of our complaint had been made. That evening, assuming the issue had been resolved, we returned to our room only to find that the air conditioner was still not working. When we reported it again, we received the same standard response: “There are no available rooms.” It felt repetitive and unhelpful, as if no real effort was being made to resolve the situation. Since it was already late and our last night, we had little choice. Fortunately, a staff member named Fadi from the bar came to assist us. He checked the electrical panel, reset the fuses, and managed to get the air conditioner working. I would like to sincerely thank him for his initiative and helpfulness. Unlike the reception staff, he also proactively suggested a room change if needed. Additionally, as we were leaving the hotel, we met Ms. Derya from the reception. We explained the situation to her, and she kindly apologized for what had happened. I would like to thank her as well for her understanding and professional attitude. In summary, this hotel leaves guests to handle issues on their own unless they happen to encounter a helpful staff member. The experience feels inconsistent and unreliable, which is not what one expects from a hotel stay.

Fuss free check-ins and can’t complain about the rooms - it was sufficient. They do offer earlier breakfast hours (4am onwards) but I did not take them so I don’t know how it is this might be helpful for those going for early flights! Location is near the airport but far from everything else tho it is a small city after all. Quite affordable option nonetheless and had a smooth check-in experience.

Comfortable and welcoming hotel with a friendly, helpful staff who make you feel at ease from the moment you arrive. The location is excellent—conveniently situated for exploring the area, with easy access to nearby attractions, restaurants, and transport links. The rooms are clean and well-maintained, offering a relaxing and comfortable stay. Breakfast is varied and tasty, with fresh options to start the day well. Overall, a pleasant experience and a great choice for both short and longer stays.

Very nice hotel with beautiful, spacious rooms. Everything was very clean, the breakfast was great, and the staff was exceptionally friendly. I would happily come back again.

Cons - 1. Self-check-in only. The staff just stand nearby and watch. After 6 hours of travel, filling out a long form with many fields is a real torture. 2. No bottled water. There is no complimentary water in the room. 3. Poor breakfast. There are no sweets at all. The food is very bland (especially compared to Italy). Pros + 1. Great interior. Standards in design is nice. They used high-quality and pleasant materials. 2. Good pillows. There are two types of pillows to choose from. 3. Nice gesture at check-out. They gave us a card to use the guest restroom after checking out.

The hotel has a retro cultural heritage. There are many oil paintings. The corridor is very long. There are many rooms. Excellent location, there are many restaurants to go out, it is convenient to take a taxi Rich breakfast, more choices

I've been here a few times now and it's the only hotel I'll stay at, it's very very nice the staff are great very welcoming. The room was nice and cosy bed super comfortable.

Location in 30 minutes walk from the center. There is no capsule coffee machine in the room, strange for this level of the hotel. The bathroom has no hair conditioner. In general the hotel is pulled on a good crack, but not more. I will not stop in it anymore, expensive for this level of service.

Good location for events.  Prices at the bar are excessive. For a aperol/little in a 0.2 l glass with a lot of ice 12€.  Personal at reception super friendly.

The room is small and clean, but the service attitude in Europe is relatively general, the price is a bit expensive for this hotel, but it can be understood during the exhibition.