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Posted on Jul 11, 2026|Studio for Two People (2 Single Bed)
Guest User
Overall, these are very decent apartments with a good location. Despite the windows facing the road, it was very quiet; the road didn't disturb my sleep, and the traffic wasn't heavy. The air conditioning worked well, which was crucial given the 35-degree heat in Rouen. Now for the bad part. Nowhere, neither on the Accor website where these apartments are listed, nor on Trip.com where they were booked, is there any mention of a required deposit of 150 euros. This constitutes a failure to provide clients with important, accurate information. This feels rather shady, gentlemen! When you take advantage of your clients, who are tired after a journey, and force them to choose between paying a deposit or sleeping on the street. Especially since the stay was already paid for with a non-refundable rate.
As a client, I SHOULD have known about this in advance. But you failed to provide me with this information, which is confirmed in writing by Trip.com support.
If a deposit is taken, there should be an inventory of the room's contents, because if there's any damage, you have the right to refer to that inventory. There was nothing of the sort here. Yet, the money was blocked. Now you can just invent any damage for the client, can't you?
Don't you value your reputation? I will not stay at an Adagio property again, and I won't recommend them to others.
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Price per night from:€63
Posted on Jan 4, 2026
Guest User
Un accueil charmant que nous apprécions depuis des années. Le Spa est fantastique!
Un petit effort d'organisation au niveau du room service mais ce problème ne date pas d'hier.
Nous reviendrons bien entendu!
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Price per night from:€196
Posted on Oct 16, 2025
Anonymous User
Most importantly: security issues!
This morning, a strange man entered our room, as if by mistake; we don't know how he opened the door!
There are no glasses, kettle, slippers, or napkins in the room.
I had a cold and needed hot water for my medication. One staff member was fine; he told me to fill it up from the coffee machine. Then, another night, another staff member rushed up to me and said that water wasn't allowed and that it was only for breakfast.
The breakfasts were okay, typical for a small hotel.
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Price per night from:€47
Posted on Oct 18, 2025
Netteluo
We only stayed 1 night at Hotel Paulette as we were driving through Rouen as a part of our road trip. The hotel staff were friendly and welcoming. The hotel is walking distance from the Notre Dame Rouen Cathedral, Le Gros Horloge and the site where Joan of Arc was burned. The hotel room was clean and had the necessary amenities such as free wifi, toiletries, hair dryer. While there is no cupboard, there is a suitcase stand where there are hangers you can hand up your coat and clothes. Just note that the bathroom is small. It did not bother us since it is a standard for most European hotels.
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Price per night from:€66
Posted on May 26, 2025|Privilege Room? with 1 Double Bed and 1 Double Sofa Bed
S Y Tong房間內忘記擺放拖鞋,在check in 時沒有告訴房內的飲品可以免費享用和沒有告訴reception 電話號碼!幸好我們留宿2天,可以在第二日問職員取回拖鞋及查詢有關以上問題,職員服務有禮貌,值得稱讚👍🏻
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Price per night from:€74
Posted on May 15, 2026
Guest User
The hotel is fun on itself ... And friendly service ... Room basic but good ... Beautiful shower ...
Maar...
- no lift, so if you, as we are on the transit night, have to swing with bags of more than 10kg until the third floor is just a little less fun. There are only 4 in total so much worse it can't be happy ... 😉
- on the other side of the street is a small discotheque where music is absolutely no problem, even with a window open in our room ... Unfortunately there is a door through which, when we were there, which were fighting young people out and then put up to 4 a.m. the morning ... There was no outdoor wiper to call them to order ...
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Price per night from:€66
Posted on May 12, 2024|Standard Twin Room
KoenRExcellent location, within a few minutes of the city center. Breakfast is combined with Ibis Budget and Ibis Styles, therefore too busy to provide yourself with a good breakfast. So you often get it wrong.
Room was well equipped with all amenities and on the road side you don't hear any traffic. This makes it a comfortable location.
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Price per night from:€72
Posted on Mar 18, 2024
Guest User
A very comfortable hotel with decent contents and not far from the city center.
Overall helpful & customer oriented staff.
I would especially like to note the buffet breakfasts, which are very varied, quite unexpected for France. Unfortunately, due to the lack of efficiency of the staff in this part, there were interruptions in both the replenishment of food on the table and with dishes/cutlery
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Price per night from:€56
Posted on Apr 3, 2026|Standard Twin Room
BalabalaxiaomoxiongThe room was decent and clean, with good soundproofing, and a great location; it's right across from a shopping mall, the Wi-Fi is stable, and there's parking available, making parking convenient.
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Price per night from:€45
Posted on Apr 20, 2026
Guest User
Bon séjour Appt 201 - Séjour d'une semaine avec une famille de 4 personnes.
Afin d'améliorer l'appartement je conseille à l'établissement de nettoyer les encadrements de fenêtres et les rebords de fenêtres,
d'ajouter un tapis de salle de bain en coton et un chiffon de cuisine, nettoyer la tête de lit, faire attention au remplissage
du gel douche (vide à l'arrivée),
ajouter un sac poubelle et un rouleau de papier toilettes en plus,
quelques grandes assiettes ou une planche à découper en verre et un grand couteau pour la découpe des légumes,
ajouter une essoreuse à salade, et
repeindre par endroits.
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Price per night from:€51