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9.1/10
Great
KKa ManOur car was stuck outside of the hotel due to heavy snow, one of the hotel staff was extremely helpful to clear snow on the road and helped us drive the car back to the hotel, we were so grateful for his help otherwise we dunno how long would it take for us to make the car move again. He was so worry about us as there were also heavy snow on our departure day, he escorted us down to the mountain to make sure we are safe. All of the staff were so nice, food was fantastic! Probably one of the best hotel experience we have ever had. We reli enjoy the time there!
GGuest UserStayed at the annex wing tatami style. Rooms are reasonably big and in clean and pristine condition. Our package came with half board and the breakfast and dinner buffet were wide spread and delicious with both continental and Japanese dishes. Soba noodles were served between 9.30 to 11pm. At the lobby, there was a 24 hour snacks counter with unlimited flow of wine, beer, coffee/tea and cookies. The outdoor onsen was good too.
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