Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 2, 2024|Twin Non-smoking
SummerThe bus stops right in front of the hotel when returning to Kushiro from Lake Akan. It is very convenient. There are izakaya ramen shops and convenience stores nearby. The breakfast is rich and the service is also very good. It is not far from the JR station.
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Price per night from:£37
Posted on Aug 7, 2026|Moderate Twin Room With Lake View
MnonisLovely hotel with very friendly staff. Enjoyed the wagyu beef & sashimi at buffet dinner.
Foreign staff is able to communicate in English & makes the stay more pleasant.
Lake view room is worth the higher room cost.
The hotel room is big but dated. Toilet is too small for comfort. Shower cubicle is old & shower head water flow is quite pathetic. Room also smell of cigarette smoke though it is non-smoking room.
Above all, the pros superceded the cons & we will come back again.
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Price per night from:£105
Posted on Sep 18, 2025
Dell
It was not entirely clear at time of booking whether I would be assigned a dorm bed and arrived prepared to be so assigned. I believe the situation is the dorm is reserved for group reservations so you normally be assigned a private room with shared bathroom. This made the room a great value and a memorable stay.
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Price per night from:£18
Posted on Jun 6, 2026
Guest UserA truly memorable traditional Japanese experience.
This is a very traditional Japanese hotel where we had the opportunity to experience staying in a tatami-style room for the first time. It was a unique and enjoyable experience for our family, and one of the highlights of our trip.
The hotel staff provided excellent service throughout our stay. The onsen was particularly impressive and was ranked by my family as the best among all the hotels we stayed at during our journey.
The hotel enjoys a beautiful location directly in front of Lake Akan, allowing us to wake up to stunning lake views in the morning. The peaceful surroundings create a sense of serenity and make it a perfect place to relax and escape from the hustle and bustle of everyday life.
The location is also very convenient. The Lake Akan sightseeing cruise is located right next to the hotel, while the Ainu Village, shops, and restaurants are all within easy walking distance.
Our stay included a traditional Japanese-style dinner, which was a completely new experience for us. The food was delicious, beautifully presented, and thoroughly enjoyed by the whole family. Breakfast was also included, giving us the opportunity to sample a variety of Japanese dishes.
Overall, this was a unique and unforgettable stay that allowed us to experience traditional Japanese culture, hospitality, and cuisine in a beautiful lakeside setting.
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Price per night from:£57
Posted on May 3, 2025
Pandaoliming
The hotel's location is excellent; it's a two-minute walk straight ahead after turning left from the JR station. There's a bus stop and a sightseeing bus pick-up point right outside the entrance. It's also just over a ten-minute walk to Nusamai Bridge. The hotel breakfast is delicious, and there are complimentary alcoholic beverages and soft drinks on the first floor in the evenings. They also offer free hot springs. The only downside is the questionable cleanliness, which needs improvement.
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Price per night from:£47
Posted on Jul 9, 2026|Double Room-Non-Smoking
Guest UserGreat vibe in the hotel lobby, with books and free drinks. Guests may also borrow things in need from an informatic and thoughtful arrays of amenities.
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Price per night from:£28
Posted on Dec 16, 2025|Family Triple-Non-Smoking
Guest UserWe booked this hotel for its proximity to the Kushiro train station and bus station (these were just opposite the hotel) which saved us the walking in snowy conditions. The triple room we booked was surprisingly bigger than I would imagine for a typical Japanese hotel. We tried the hotel breakfast and it was good for value and have a spread of food choices. The staff were friendly and despite of language barrier, we managed to be able to request for assistance. I would like to thank Ryoyo for his help in checking for alternative bus to Sapporo due to train suspension and he further helped to contact our Sapporo hotel to inform that we will arrive later due to unforeseen train suspension. As per other reviews about the attitude of the hotel staff, I personally feel that they are really helpful but might appear rude to foreigners as they are not good at expressing themselves. The hotel has a manga corner and amenities shelf which you can grab special hair amenities and other types of pillows. There is also free washing machine which my husband used it daily to wash his clothes, free onsen and coffee. Overall, this hotel has great amenities and facilities. The famous tourist attractions were within walking distance from the hotel (MOO/ EGG/ Nusamai Bridge about 15-20mins walk).
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Price per night from:£33
Posted on Jul 30, 2026|Crystal Building Western-Style Room Lake View (Non-Smoking)
Guest UserThe room was clean, the bedding comfortable, breakfast delicious, and the hot springs enjoyable. In the evening, we strolled along the hot spring street; there weren't many restaurants and it wasn't crowded, so we decided to dine at the hotel. It was a buffet, and there were 2-3 large tour groups, making it very busy and the food supply tight.
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Price per night from:£83
Posted on Jul 22, 2025|Single Room-Smoking
Guest UserI stayed here for the first time in May.
The parking lot was spacious and the large public bath was nice, so I made a reservation without hesitation this time. It's just a short walk from the station, so I was able to see the marsh bell on the platform and the beautiful sunset.
The breakfast area was spacious and the morning sun streamed in through the glass windows, making it a great way to start the day. The staff were all very friendly, so I'd definitely like to return.
The view from my room was also great.
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Price per night from:£31
Posted on Feb 28, 2026
Guest User
The hotel side is adequate but simple. The restaurant part should be avoided, food basic cheap and the worse of our two weeks in Hokkaido. Staff was unfriendly to say the least. There is a beer box at the entrance of the restaurant, but that is ”outside” . We thought we should take the beer before entering the restaurant, and that got the staff just about scream at us, because beer is sold inside! Breakfast is from 7 to 9 and while we were finishing our breakfast started at 8.30 waitress showed up saying we should be out by 9 as they closed! Very close to Akan crane center but the worse accomodation of hokkaido, to be avoided if you can. All other places we stayed people were most friendly!
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Price per night from:£29