Matsumoto Hotels with Parking

I had a wonderful experience here at Cafe&Stay Castana. The room was clean and comfortable, a great find at this price! The location is great with a free parking lot available, and with a huge supermarket conveniently located beside. However, I have to especially commend the staff, they were so friendly and accommodating to our needs! As you know, sometimes travellers are disoriented and stressed, and their willingness to help is deeply appreciated. I also had to ask for directions to a doctor as I fell sick, and they went above and beyond to take care of me. I could have only experienced this humanity at a small enterprise like this, and am very grateful.

This is a hotel that thinks about everything you may need before you have to ask. It's remote from the other hotels in the Kamikochi area and that's a great thing: you get to experience staying high up the serene mountains as well as enjoying the walking trails in the valleys below, where most tourists stay. But the staff make it easy to get to the hotel (and back and forth from the walking and hiking trails) even if you're taking public transport rather than a car to get there. They have a shuttle bus always on call to get you back to the hotel from a public bus stop. There's a really laid back vibe at the hotel, unlike some of the sometimes excessively formal atmospheres of others. Staff planned out our tricky onward journey without us having to ask, which was incredibly helpful. Room views were breath-taking and the rooms themselves were tradional-ish and spacious. The onsens were delightful after a long hike and the food was very, very good and generous portions. A hotel that didn't feel transactional. Would love to stay again.

From the bottom of my heart I would like to express my gratitude to all the staff of the hotel. Your hard work is invaluable! Everything in the hotel is made with love and care. Each piece of furniture is in its place. Everything is harmonious and really magnificent! The service is impeccable. Soft ice-cream and welcome drinks for the guests in the lobby made our waiting for dinner enjoyable over watching a beautiful sunset there. The dinner was amazing with its delicate dishes and polite waiters. Onsen, with its outdoor bath and stunning rooms for women with floor-to-ceiling windows from where you could see the bath itself, is marvellous! I'd never felt such peaceful atmosphere in a ryokan before.

Fukashiso could be one of the loveliest accommodation that I have ever stayed at. The staff were very polite, attentive and extremely helpful and courteous. The place itself is so beautiful and quaint. Traditional garments are provided as an option if you want to dress up for dinner. Made for great photo ops! The Kaiseki was the most beautiful equivalent of a degustation I’ve tried, and it was served in a lovely separate intimate dining area. During dinner Nobu-San a fourth generation family member of the owners greeted us which was a lovely touch. Soba was freshly made at the accomodation. We stayed two nights and the Kaiseki menu was different each time. Breakfast was a nice assortment of Japanese and Western options and the coffee machine was actually pretty good. I enjoyed the onsens, there are two public ones that switch locations for men and women and a private one. They were well equipped and relaxing. Our room was on Level 1 with a private bathroom, seating area and little garden view. Overall this place is highly recommended. For a traditional ryokan experience, it was so nice. Even after we checked out, the receptionist gave us a little gift, and even walked us outside to where our car was parked. Such a warm and lovely place. Stay here for sure!

If you're coming to Matsumoto and looking for a place with free onsen, this is it! It's very close to the station, the price is reasonable, and the breakfast is delicious. They offer free luggage storage, ice, microwaves, and laundry services on multiple floors.

I had the amazing opportunity to stay at a traditional Japanese ryokan, and it was an unforgettable experience. From the moment I arrived, I was welcomed with warm hospitality that made me feel right at home. The ryokan was beautifully designed with classic Japanese architecture, tatami mat flooring. My room was serene and minimalistic, featuring a comfortable futon laid out on the tatami mats in the evening. I especially enjoyed wearing the yukata provided and walking around the ryokan feeling completely immersed in Japanese culture. One of the highlights of my stay was the onsen (hot spring bath). Soaking in the warm water was incredibly relaxing and refreshing. Staying at a ryokan allowed me to experience the calm, simplicity, and beauty of traditional Japanese living. I highly recommend it to anyone seeking an authentic and peaceful retreat in Japan.

It may be a little far away from Matsumoto Station but its definitely worth the effort! The most affordable and Japanese quality accommodation! Great Japanese breakfast and dinner, can upgrade to shinchu beef which is a MUST!! The beef just melts in the mouth. The onsen is great and clean. The single room is really big and thats the view in the 3rd photo from the room. The souvenir shop is awesome! Its sells some great product like honey which i cant find at the souvenir shop at Matsumoto station. There is a mini concert at times at the hotel which sings Japanese folk or country songs. It is a hotel that caters to mainly Japanese locals where the reception cant speak English but are super friendly and willing to communicate through translation apps. Awesome place! Definitely coming back again!

Location was a 4 minute walk from the station, or 15 minutes to Matsumoto Castle which was great! Room was pretty spacious (bathroom was compact but fine) and there was a free breakfast which was very good - not too much choice but tasted really good. Beds were quite hard and they don’t do luggage storage after checkout unlike most other hotels, so had to pay for luggage storage at the station instead. Was good for one night. Great value for the price.

We had an absolutely wonderful stay at this resort. From the moment I arrived, the staff greeted me with genuine warmth and professionalism, making me feel instantly at home. The property itself is beautifully maintained, with stunning views and thoughtful touches that create a relaxing atmosphere. Every detail—from the comfortable rooms to the delicious dining options—was carefully curated to ensure a memorable experience. I was especially impressed by how impeccably clean everything was, including the public bathrooms and hot spring area. The staff cleaned up immediately after use, which made the whole environment feel fresh and cared for. I truly appreciate the team’s dedication to hospitality and excellence, and I would highly recommend this resort to anyone looking for a perfect getaway. We are deeply grateful for the extraordinary care shown by the hotel assistant Akemi during our stay. When we were unexpectedly stuck in the snow in a remote area, she walked alone to find us and kindly offered assistance to call for tow truck support. She then guided us safely back to the hotel, even though we had already checked out, and welcomed us with tea and biscuits to keep us warm while we waited. Her thoughtfulness and dedication went far beyond duty, and her kindness turned a stressful situation into a touching memory. Thank you sincerely for such genuine hospitality—it is something we will never forget.

Outdoor temperature was around –3°C, but the ryokan felt even colder because some sections were open to the outdoors. The walkway from the rooms to the onsen is uncovered, so there’s no way to avoid the cold. I had to wear my winter jacket just to walk to the public bath. There is a private bath option, but the one assigned to me was far too hot — I couldn’t even step into the water. The public bath is a very small indoor pool, probably suitable for 2–3 people at most. There is no shower in the room, so using the public bath is unavoidable. The room itself was very cold. On top of that, I had to carry my own 25-inch luggage up three floors as there is no lift, so this place is not suitable if you can’t manage your own luggage. Dinner was disappointing — just soba and a simple soup with pork and some vegetables and mushrooms.