HHillWe booked a Jr. Suite with one bed. Once we arrived, we were told that we were upgraded to a master suite (yay!!!). The suite was awesome, the service was excellent, and we were treated like royalty. Will definitely stay again!
GGuest UserExcellent hotel, clean, decorated with very good taste beautiful the service from the waiters is very slow too slow it seems that everyone enters a computer and takes too long I ordered a few beers and it took 15 minutes to bring it to me and there was no one but us In the dining room the waiter forgot twice that we had asked for beer when we went out to the balcony in our room we did not notice pigeon droppings on the balcony floor and we dirty our room so they should do something with the pigeons also in the access to the beach you can not ask if we could pass in some way and they told us that on the side of the hotel but all the security said that there was no access finally a person let us pass very kind by the way the other day in the morning I went down to ask for a coffee and there was no change with the 200 peso bill that I gave them and it took them 10 minutes to give me a coffee and 10 minutes to get a change of the ticket. rto they could never change and I had to pay with a card the hotel in general is beautiful but the service in our experience was very bad but I do recommend it The hotel itself is very nice but does not have access to the beach
DDvd CstrThe hotel has a beautiful view of the valley. Bed it's bit too soft and pillows are to high. The free coffee is good. The staff check in was very fast.
BBaja TravelerThis is a nice property. The food and service in the restaurant were both excellent. Unfortunately the food and drinks are way too expensive.
GGuest UserHotel is a on a nice little area. There were no huge issues but also nothing above the ordinary. Our cabanas were clean. 4 of their 6 houses are by the pool, working WiFi, electronic doors and rooftop decks. The other two houses are in a gulch, with sliding access doors that don’t really work and keys that don’t really lock. WiFi doesn’t work down there. Funny enough there is no cell reception either. If you need to work, go elsewhere. There is no check in or staff anywhere. If I was in one of the other units it probably would’ve been a 4/5. This place is probably worth $100 a night. 200-300 is overpriced in my opinion
JJamesThe Hotel is good, but compared to Hotel next Door this is way below. the room is good, the front office service is very bad, the bathrooms are very small and floor is dirty.
The location is amazing, it s in the Centre of the walking street, on Sunday they have events on the road and they block the road ,its good and can have nice time in the nights, with lots of music and god activity, lots of shops restaurant etc.
if there is no rooms available in other hotel i will sure stay here.
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