Best Western El Cid

Good location right in the middle of the tourist district. Parking was convenient.

Other than not having hot water in the morning when everybody gets up to shower, the hotel was great

Upon check-in, I had paid for a spacious room with a bar. To my surprise, the front desk informed me that all available rooms had been booked. They offered me the most undesirable option, a room devoid of windows, devoid of a view, and confined to four walls, and it was remarkably small with full of Roaches. I paid for a comfortable room, not for a subpar one. Furthermore, the front staff asked to upgrade my room for a larger one and that to pay the difference. The service provided was horrible, and I was thoroughly dissatisfied with this hotel. Disgusting

Really helpful and friendly staff and easy secure parking. Pool is ok. Rooms are very charming and well used. Great air conditioning. Would definitely stay here again.

Building is old, beds are noisy, TV didn’t work properly, we had to call maintenance three times to fix it. Also swimming pool is always freezing, imposible to use it.

It’s a hotel with potential because of its charm and location, but it lacks maintenance. We were given a broken bed, the closet doors were in poor condition, and there was very low hot water pressure. The place is clean, but it needs to offer more comfort, including larger beds (it was advertised to us as a queen bed, but I don’t believe it was actually that size).

Excellent place to stay would recommend to anyone. Will definitely be there again to stay.