Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 9, 2024
TuckerWilliam
The apartment at the Don Charlie was large, spacious and immaculately clean. It had an indoor atrium courtyard, very private and in a great area of San Juan. Very close to old San Juan and Condado Beach, restaurants in the area were very good, grocery store nearby if needed. Overall it's a fantastic place to stay, the owners were very nice and hospitable.
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Price per night from:PLN 661
Posted on Feb 19, 2024
Guest User
Its a very clean hotel with many places to eat within walking distance as well as a movie theater, grocery store, and pharmacy down the street. It has a nice restaurant and rooftop pool that is very relaxing. The room was clean and had an ice maker, large sink and refrigerator. The only things I would improve are the lighting in the rooms - its somewhat dim if you need to do some work - they only have lamps and one small accent light in the ceiling - at least in the room I was in. The bathroom sink in my room was very small- couldn't hold toothbrush, razor, etc on it like most sinks. Those are small inconveniences - overall it's a very nice place to stay, the staff is very friendly and helpful and the location was great.
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Price per night from:PLN 771
Posted on Dec 22, 2025
Guest User
The location itself was not bad, but for paying this much for a hotel of this caliber, having to pay for parking that is not dedicated to the hotel itself was a little bit of a nuisance. The staff at the front were friendly. They helped us get check in to our room on the seventh floor, and they had a great attitude and service skills. The room itself was fairly clean. The only reason I took one point off out of five is due to the fact that there was some bunched up hair behind the towel in the shower. Other than that, the room was nice and quite comfortable. Our stay overnight was uneventful, with no noise or interruptions. Everything was conveniently located on our floor and we were situated far from the elevator as requested. My biggest complaints are the staff at the bar/breakfast lounge and the amenities provided.
There were a little to no amenities. All we were given was an $18 voucher for food or drinks and a $9 voucher for drinks only, both redeemable at the bar/breakfast lounge. This was a little bit annoying as there was not even a continental breakfast as found at cheaper hotels than this one. In addition, the food voucher barely covered the price of any of the selections, and the drink voucher was only usable for one drink, even if we tried to get two drinks within the $9 value. If we did try to get two drinks of $4.50, they would say that the voucher was only good for one drink up to $9 (which is not specified on the details of the voucher). To make things worse. The vouchers were treated more as coupons, so we still had to pay taxes on the price of the whole meal and drinks for the two vouchers that already did not provide enough for a small breakfast for two.
Overall, the amenities provided were the bare minimum for a hotel of this price:
Gym
Pool
Basic room service
Blow dryer
Clothes steamer
Limited cable TV
Ice machine
Wi-Fi
Guest laundry
Bar
The penny-pinching of this hotel was next level. From the lackluster vouchers to the nonexistent complementary breakfast, I was shocked at how little they provided at such a high price. If I had known this was going to be the case, I would have rather paid the extra money to stay at the Sheraton hotel right across the street. 
Overall, our stay overnight was still pleasant and comfortable. But we were unimpressed with the services and amenities provided for the price we paid. I would only recommend this place if you were looking for a “fancy/high class” place to stay overnight and are not interested in paying extra for other amenities. Even still, if you’re looking for a cheap place to stay that is comfortable, I’m sure you could find something significantly cheaper than this that still manages to provide the same amenities, if not more.

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Price per night from:PLN 687
Posted on Sep 16, 2024
Nigel
This is a refurbished Sheraton hotel. Everything is nearly refurbished, not lifts - dire!! Reception is on the 2nd floor which is bizarre and not sure why. The restaurant is pretentious and expensive, plenty of better dining options nearby. Room was nice but not worth the price paid. Not sure what boutique means but if it's fancy cushions and a limited coffee machine you're after, this applies. Hotel is in a weird triangular shape and hard to navigate(loads of dead ends). PR is not cheap, and this hotel is in a great harbour location in old San Juan, however in my opinion very overpriced. Breakfast was OK but spoilt by unnecessary staff grovelling with coffees and orange juice. If I can pick up a plate, I could help myself to the above. Signing a piece of paper to say we are having breakfast, when we have been checked in, 2 or 3 forms/lists checked and then shown to our table is OTT and unnecessary. Unlike to return or recommend.
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Price per night from:PLN 661
Posted on Apr 4, 2025
Guest User
We had difficulty finding the hotel at first. Street signs are not prevalent in San Juan. Once we contacted the front desk they were very helpful. The suite was comfortable and clean. The pool was warm and the hot tub suitably hot. It was not crowded at night. The onsite restaurant was very good. The staff were very helpful with getting taxis. The only negative was some early morning noise from the construction site next door.
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Price per night from:PLN 592
Posted on Jul 4, 2023
Guest User
Room and pool was very clean. Staff were friendly and efficient when bringing out drinks out to the pool. Front desk staff answered my questions politely and effectively. In great location- you can walk to Condado area easily as well as other places to eat in Miramar area
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Price per night from:PLN 809
Posted on Mar 10, 2023
Beena
It was an excellent hotel. The front desk staff was extremely helpful—a special thanks to Alejandra and also to a young guy (how I wish I would remember his name) at the concierge desk- who made my trip memorable by guiding me to do some fun things on this short trip.
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Price per night from:PLN 882
Posted on Sep 7, 2024
V100Stran
A very average hotel, but with local prices a good value for money. Quite clean, air conditioning, comfortable bed, breakfasts are not very varied, there is not even tea, there are pancakes and other pastries, some fruits. In general, it is ok. There were some really bad reviews, that people even refused the room. We were worried about this, but it turned out to be quite ok. There is a closed parking lot on the other side of the street, you need to ask the staff to open it.
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Price per night from:PLN 389
Posted on Dec 18, 2024|2 Queen Beds Blue Tower
abbyaiAlthough the room is not big and the price is not cheap in the peak season, the sanitation, environment, service facilities, etc. are very good. There are two 24-hour supermarkets opposite the hotel, and the beach is not far away. The hotel's coffee shop and restaurant are also very good
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Price per night from:PLN 544
Posted on Jul 14, 2022
Guest User
Being a Travel Agent, going on my own trip's. Feels good to go to a hotel and be treated great! The view was amazing! Will be staying again❤️❤️🤗🤗
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Price per night from:PLN 627