Aurora Hotels with Parking

They charge you a 22% tip without telling you at the bar. If they have a gift change they just close out your current tab. No one tells you there is a shift change and no one tells you it is being closed out.  They don’t follow your requests for your room, we wanted away from the elevator and 2 queens. We had to fight for both.  They have no bus boys for the upper bar. You have to clean off tables yourself.

It was my first time in Denver, and staying at the Hyatt Regency made my visit very pleasant. The staff is very kind and goes above and beyond to provide excellent service. I'd definitely book there without hesitation.

This is a fantastic hotel. Staff is very friendly and helpful. Breakfast is good 👍 and coffee is plentiful 😋 I will be coming back for sure

The hotel is very clean and the front desk lady is very powerful. When I went, I caught up with the lobby in the renovation, so I felt a little crowded, but the hotel was really good. Super recommended.

Thoroughly pleased with the friendliness of the staff and cleanliness of the rooms. And who can forget to mention the chocolate chip cookie. Lol.

I booked my room online and the guy at the front counter was waiting on someone before me. On his screen pop-up $50 deposit. Well he did not asked the lady in front of me for the deposit but when it was my turned; he asked me to pay $50. I told him that was for the lady in front of me and he did not asked her so why was he asking me for a deposit. Overall, the stay was very good except for the front desk guy. I think that you guys need to be persistent and asked everyone for a deposit.

More help is needed in the evenings. Additionally the room we checked into did not have a working toilet.  When I tried to call the front desk, the phone didn’t work. I had to go down to desk and was able to get a new room. This was fairly inconvenient, but at least we were given a room nearby and not on a different floor, so could have been worse.

The location of the hotel is on the side of the highway, not far from the airport. The overall equipment can only be said to be improvised, which is equivalent to a domestic economical and practical hotel. In the rainy place 🈚️Shower room, the shower is too bad to adjust the size, after the water is turned on, the water will directly squash your skin! And there is only one shower curtain, which doesn't work at all, and there is water all over the bathroom after taking a shower! The air conditioner is not good and the noise is loud

In the early hours of the morning, I couldn't sleep for a few hours. I chose the cheapest hotel that can pick up and drop off the plane. There is no high expectation. After staying, I feel pretty good, clean, quiet, and delivered at 3:00 in the middle of the night, satisfied.

The customer service at this location is absolutely above and beyond our expectations. Everyone we have encountered over the last 2 weeks has been incredibly pleasant and helpful regardless of the time or day or night or the situation at hand. Our door even froze shut and the young lady working overnight did not hesitate to come out into the cold as quick as she could to get us into our room. Thank you!