Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 22, 2026
Anonymous User
My experience at this hotel was a mixed bag.
**The Good:** The location is excellent, making it very convenient to get around. The front desk staff was also very friendly. They upgraded me to a higher room type at a great price during check-in, and the high-floor ocean view room was fantastic, even offering a view of Mount Rainier. The room amenities were also perfectly fine, and the room size was adequate.
**The Bad:** The housekeeping service felt like an invasion of privacy. I had hung the 'Do Not Disturb' sign before leaving, but they still entered to clean the room. I hadn't put my valuables, including cash and jewelry, in the safe that day (a lesson learned for next time), and my personal belongings were also left out. I was very upset when I discovered my room had been entered. There are no cameras on the hotel's guest floors, not even by the elevators, to prove whether or not I had the 'Do Not Disturb' sign up. However, after I complained to the hotel, the housekeeping staff actually lied, claiming they had asked me in person before I left if I wanted the room cleaned and only proceeded after getting an affirmative response. Lying takes this to a whole new level of problematic.
**Overall:** The Ctrip hotel butler service was good and a definite plus. However, the hotel's housekeeping service was truly disappointing. From now on, I'll definitely be more vigilant about protecting my belongings when traveling.
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Price per night from:DKK 1,485
Posted on Feb 26, 2026
Esther Aprilia Morrie
Hotel was clean, spacious and located conveniently! Hotpot place QiaoLin right below, which was convenient for me because I love hotpot hahahah
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Price per night from:DKK 1,485
Posted on May 13, 2024
TineChan
The hotel's front desk service is very good, the room is clean, and free bath salts are delivered to the room. When checking in, the front desk will give 2 bottles of water and a welcome drink. Guests will be provided with a free glass of red wine from 5 to 7 o'clock, and free delivery to nearby attractions. The location of the hotel is very convenient, there are bus stops and supermarkets within 100 meters.
The room we stayed in this time also happened to have a little view of the Needle. Recommended for those traveling to Seattle to consider staying here.
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Price per night from:DKK 2,067
Posted on Oct 14, 2024
cauliflower
I visited with my family. The lobby desk staff was so friendly and I felt good. I also had breakfast at the restaurant below because I used my destination fee points. They were friendly and the food was good. The location was relatively safer than the market area, so I liked it.
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Price per night from:DKK 1,485
Posted on May 4, 2026
hanamarunrun
The location was good, not far from the station. The staff were really friendly and made my stay very pleasant. I thought breakfast was a bit overpriced, but overall, it was a good experience.
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Price per night from:DKK 1,067
Posted on Dec 11, 2025|Two Double Room
Guest User
Just needed a overnight stay for an exam the next morning. Checked in pretty late around 9pm ish.
Had to pay for parking which was ehhh but it's Seattle.
Bathroom was nice.
There's a little fridge and a microwave in the room.
Left the next morning at 0705. Check out was easy.
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Price per night from:DKK 930
Posted on Apr 9, 2023
Quentin Fernandez
Down the hill from downtown Seattle so expect a walk/uber in to the city if you’re going that way. Also no fan in bathroom which kind of sucked and the TV wasn’t working. Otherwise, next to the water which was really nice. ALSO $100 a night deposit for up to $500 for 5 nights+ so be aware.
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Price per night from:DKK 2,062
Posted on Aug 30, 2024|Two Queen Room
Guest User
The hotel staff are friendly, but not helpful. The washing machine was not working after I paid and put in the clothes and detergent, then I called the front, then they told me the washing machine is not working. I asked them why didn’t they put out a notice, the front desk said he just found out when I call. At the beginning he asked me to wait till the next morning, then they can call the washing machine company to try to give me a refund. Anyways, they are not sure about if I get refund or not!!! At the end, going back and forth, the front desk agree to refund me in cash and give some detergent to go to another floor for the laundry.
I arrive Seattle late around 11pm in the evening with the car. I paid for the daily fee for parking. As I will be leaving Seattle only few hours after checking out, they told me I could not leave the car in the garage until late afternoon because they need the space. I said I paid for a ‘daily fee’, so in principle I should be able to park the car till late afternoon, but they told me not, it is my choice to check in late and they cannot do anything to extend my parking till late afternoon.
I asked them if that is the regulation, they should put that down clearly in the description and inform the guests in advance, particularly those international guests who might have another interpretation about the ‘daily fee’.
At the end, they allow me to park until 2 pm which is too early for me and I need to change my plan at Seattle completely due to the parking issue.
In conclusion, the general attitude is they are sorry if the guest has any problem, but they can’t help much!!!!!
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Price per night from:DKK 1,167
Posted on Sep 20, 2025
Guest User
They upgraded our room upon arrival! The staff were very friendly and courteous. We had a beautiful view room overlooking the city on the 14th floor. The pullout couch bed is really only suitable for one child. Our oldest daughter took the couch bed and said it was very uncomfortable so we had everyone in the extra large king sized bed. The king size bed was very comfortable, and the mattress was soft. The room was relatively clean, although a little dusty. Probably because of the location and the age of the hotel. The room was fully stocked with water and snacks. The bathroom was extremely clean! Breakfast was not included, so we had a five minute walk to Starbucks. The concierge accommodated us with a $15 shuttle ride to the cruise ship dock. The shuttle service was excellent and they took care of all of our bags.
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Price per night from:DKK 1,741
Posted on May 22, 2026
Guest UserThe good: The house is really clean and lovely. We have all we needed to cook at home, and the rooms were nice and spacious.
The Bad: The location leaves a lot to be desired, lots of people fighting and threatening outside. Several nights we've had to endure listeng to screaming and someone being harassed. It's terrifying for my kids who may be technically adults but still on the younger side.
The Ugly: We've had a little incident where my partner, who's not technologically knowledgeable accidentally purchased a movie through the owner's account. The owner went through the roof calling names and accusing without asking what happened first. Reading other reviews in airbnb we can see this is not the first incident with him not being the nicest. There are ways to communicate without going from zero to sixty. We paid a few thousand dollars for this stay, another 5 bucks is not something we're looking to swindle.
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Price per night from:DKK 1,308