Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 26, 2026|Standard Triple Room
AI310The location was fantastic. It was easy to walk to the North Gate, East Gate, and West Gate. I highly recommend it, as you can also enjoy exploring the city streets outside the old city walls.
The room was clean, and I stayed on the first floor, which was incredibly convenient. The reception was right outside my room door, making it easy to communicate with the owner. It was also a huge help that the mineral water in the fridge in front of the reception was free.
It seems to be a family-run guesthouse, and everyone was friendly and kind. I received such warm hospitality, like coming home, so I often returned to my room to relax during the hotter hours of the day. They greeted me with an ”Okaeri!” (Welcome home!) each time I went in and out, which was several times a day.
On my checkout day, my train wasn't until the evening, but the owner told me I could use the terrace (which was actually indoors) until 5 PM and even gave me some water. The mother also offered me fruit, naan, and snacks.
Finally, the owner, Aut-san, offered to drive me to the station, which was a huge help.
Khiva is very far from Tokyo and a challenging journey, but if I ever come back, I would love to stay at this guesthouse again.
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Price per night from:AED 133
Posted on Jun 14, 2026|Large Double Room
ДаниюшаThis hotel offers views of the old town, and you can even go up to the rooftop to photograph all that incredible beauty. The room itself is clean, new, and comfortable. The guy at the front desk was kind and friendly. His colleague recommended a nearby teahouse, and we didn't regret it at all. The location is such that you can sit on the shared balcony, have a drink, and watch people and the fortress.
On the downside, the room was a bit too dark for us, with not much light. The window faces the staircase, and a couple of times we saw people there, meaning if you walk out of the shower naked, you might run into someone's gaze. Breakfast was just average.
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Price per night from:AED 153
Posted on Nov 23, 2025
Ronnie C7
The hotel in the real old city can see the Buhari Minaret on the hotel terrace. The restaurant can watch the sunset. The best shooting location of the Minaret in time. The locals have beautiful pictures. Friendly reminder. The hotel is located in the old city. Taxis cannot enter. You need to walk.
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Price per night from:AED 182
Posted on Jul 31, 2026
Lilly dexiaoshijieThe hotel is located in the old city, which is great for daily strolls, allowing us to easily return for a rest whenever we wanted. They offer triple rooms, and while breakfast is simple, it's filling. The staff's English is excellent, making communication seamless, and the service is good. You can call the front desk to book airport pickup and drop-off. The hotel terrace offers fantastic sunrise views!
However! When we arrived, the hotel was undergoing simple renovations, which Trip.com and its agents failed to inform us about! This seriously affected our health! But once we checked in, it was non-cancellable! And at that time, we weren't even sure if we could find another hotel. There were paint cans in the hallway, so our room had a strong renovation smell. I immediately contacted Trip.com customer service, but regrettably received no response, absolutely no response! Not even from a human agent! It wasn't until I checked out that they offered me a so-called 'solution'! I expressed my dissatisfaction to customer service and hoped Trip.com would take international bookings seriously and fulfill its responsibilities!
Regarding the hotel service, after I reported the issue, the front desk attendant showed me all the remaining rooms, but unfortunately, they all had the same smell. He then helped us turn on the ventilation fan; in short, he did everything he could to help. We had no choice but to make do for one night.
If you plan to stay a month from now, I would still recommend it!
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Price per night from:AED 280
Posted on Aug 12, 2026|Standard Twin Room
Simone Ch.The two boys at the bank are very nice and careful to every need. The rooms are very new and all comforts. I felt home, even for one night. If I should go back to Khiva, I would certainly choose this structure.
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Price per night from:AED 281
Posted on Aug 9, 2026|Deluxe Double Room
Guest UserThe room was very clean and tidy. The hotel service was excellent, and the front desk staff spoke fluent English and provided great recommendations. The location is right in the Old Town, making it convenient to walk everywhere.
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Price per night from:AED 163
Posted on Sep 14, 2026|Standard Double Room
4ram2daI was flustered by the sudden messages and even phone calls on WeChat.
I asked for an extra key card just in case, but was refused.
The room I was given was large, but I didn't find it particularly good.
The bed was covered with a mere cloth, not even a thin duvet.
There was a tiny mini-safe sitting there instead of a proper safe.
In the evening, when I ordered a bottle of beer at the rooftop bar, someone brought me leftover beer. I asked for a replacement, and they did, though they seemed unaware of the situation.
I felt uncomfortable because they kept trying to sell me other products.
It would probably be better not to include breakfast.
However, the location is excellent.
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Price per night from:AED 287
Posted on Sep 17, 2026|Standard Twin Room
Alfred.CHUIThe hotel is in the ancient city
It's basically a walk to get there.
The person in charge is very warm and friendly
Only a small problem can be solved immediately
Friendly.
Kindness.
The room is very clean
Like I walked at 5 o'clock in the morning, I couldn't find a car at yandex go, he immediately helped us find a car to the train station! Thank you so much!
If a friend comes here
I would recommend this hotel.
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Price per night from:AED 175
Posted on Apr 11, 2026
Guest UserThe desk staff was very friendly.
They had a water fountain that lets you refill your bottle.
Overall this hotel is decent. It was within the old city so all tourist sites were within walking distance.
Clean rooms. Decent breakfast.
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Price per night from:AED 118
Posted on Nov 10, 2025
Guest User
Обычный нормальный отель
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Price per night from:AED 169