Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 1, 2025
Guest User
The hotel is not in the city centre, but that's why we choose it ..... for the tranquility and the quite environment.
The establishment is impeccable, we pay around HK$8xx, and have to admit this is very good value (even considering not much facilities).
The restaurant team are awesome, very attentive, eagar to assist in a warm and welcoming manner. We went for breadfast daily, and from the second day, they remember our breakfast drink!
The spa, much room for improvement...... considering the price, really would not expect ”smelly” bath robe (the price is around 2 to 3 times the price one pay at a spa parlour locally).
During my stay, the hotel is under a planned renovation construction (we were told) - work is going on even over the weekends, that was very unfortunate. Especially we are looking for a quite hotel! I really think they should state at the booking portal and let people know!
The most disappointing part is, the reception team were recommending car service to us (for our return trip to Danang). The original price quote was US$92. We booked.
On the departure day, we were asked to pay, the bill was shown in VND (local currency) and I noticed there are service charge and tax applied. So I ask if the US$92 included the service charge and tax. The reception gentleman was slight agitated and say something like ”every body knows service charge and tax are applied to bills in Vietnam”.
We were then checking the bill and tried to figure out if the US$92 were inclusive of the service charge and tax. While we were doing that, the reception gentleman told us, yes, the US$92 were already including the the service charge and tax. We were a bit itimidated then, and not wanting to further ruin our holiday mood, so we paid and leave.
The car trip was very pleasant and the driver was very polite and attentive.
When we are home, we check the bill again, and find out, we paid around US$112 for the trip. (ie, the originally quote price US$92 is not inclusive of service and tax. More so, the reception gentleman that explained the price to us, was either uncompetent or dishonest!
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Price per night from:OMR 43
Posted on Dec 5, 2025|The Scarlett Suite
thiha29
⭐️⭐️⭐️⭐️⭐️ Exceptional Stay with Outstanding Hospitality ⭐️⭐️⭐️⭐️⭐️
My stay at Scarlett Boutique Hotel, Hue was absolutely wonderful and truly exceeded all expectations. From the moment I arrived, I was warmly welcomed by the incredibly friendly, professional, and attentive staff, who made me feel at home immediately.
The accommodation was spotless, elegant, and very comfortable. The room was beautifully designed with great attention to detail, offering a peaceful and relaxing atmosphere after a long day of sightseeing. Everything was well-maintained, and the bed was extremely comfortable.
What truly sets this hotel apart is the exceptional service and genuine hospitality. The staff went above and beyond to assist with transportation arrangements, local recommendations, and every request I had — always with a smile and sincere kindness. Their helpfulness made my trip in Hue smooth, stress-free, and truly memorable.
If you are looking for a hotel with excellent accommodation, outstanding service, and truly warm-hearted staff, I highly recommend Scarlett Boutique Hotel. I will definitely choose this hotel again when I return to Hue.
With heartfelt thanks to the entire team, and special recognition to Ryan and Linda, for their outstanding hospitality and for delivering such an exceptional and memorable stay.
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Price per night from:OMR 11
Posted on Mar 18, 2026|Water Villa
Guest UserThe exact what we needed on our trip. It was so relaxing. The spa was amazing and the treatments and staff were 10/10.
The the breakfast was amazing, both continental and Asian. the bar meals and evening meals very tasty too. A small menu though. Staff were 10/10 and very attentive. Could not do enough.
The pool looked great, shame the sun didn’t shine until the day we left.
The bikes were fun and the golf carts were a great idea for modes of transport. Would definitely recommend.
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Price per night from:OMR 35
Posted on Oct 12, 2025|Beach Pool Villa
Guest UserHaving stayed at a Banyan Tree resort in the past, I had high expectations of this resort and I have to say, it did not disappoint me in one bit. Firstly, I have to mention the exceptional service. There is not a single thing the staff are not prepared to do in order to make your stay as comfortable as possible. Being a Muslim traveller, we had some concerns regarding the halal aspect of the menu. But I'm glad to say that the chefs understood the requirements and accommodated us flawlessly. We stayed in the pool beach villa for my daughter's 27th birthday, we booked two side by side. The villa itself was sensational. Getting up in the morning, walking on your own patio to your private pool, a stone throw away from the sandy beach, it's literally heaven on earth. Again, I will go back to the service levels because this is what truly makes Banyan Tree the special brand that it is. Thank you so much for your hospitality and your caring. Special mention to Nhi, Hung and Tan for making it extra special.
The only downside is that it's slightly off the beaten track. A night out in Danang is a 2 hour round trip. But we spent the first 5 days of our holiday doing all the exploring and Banyan Tree Lang Co was the perfect wind down before heading home.
I highly recommend anyone looking for a luxury escape in Vietnam, pick this place!
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Price per night from:OMR 185
Posted on Jul 3, 2026
Guest UserThe rooms are decent, clean, and have all the basic amenities. The biggest plus is that the staff are incredibly lovely, enthusiastic, and attentive to guests. The price is reasonable, making for a comfortable stay!
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Price per night from:OMR 11
Posted on May 19, 2026
Guest UserHad a great stay at this hotel with a river view and very attentive staff.
However, the hotel is undergoing renovations in some rooms, including one just a room away from ours, which led to very significant noise disturbances (it was unbearable to stay in the room at that time).
I find it regrettable that the room we booked three months in advance was assigned to this location (near the renovated rooms).
Otherwise, the location, room size, and river view make me recommend this hotel.
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Price per night from:OMR 9
Posted on Jul 10, 2026
Guest UserThis is a little slice of heaven! 😍 The hotel is wonderful for a family vacation – quiet and peaceful 🏝️. There are activities like ATVs, jet skis, and paddleboards to enjoy ☺️. The staff is incredibly friendly and attentive 🥰. A special thank you to George, who speaks Russian! ☺️ It was so comfortable having someone who understood us and helped with many questions! 😇
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Price per night from:OMR 73
Posted on Sep 29, 2023|Superior Queen Room
Arnau CasadevallWe stayed just one night in Hue. The hotel was fantastic, with a really nice swimming pool. Very clean and tidy rooms and excellent breakfast. I really recommend the hotel. Also they have nice restaurant just next to the hotel if you are looking for good Vietnamese food.
Extra point: I forgot some stuff in the hotel and they managed to send it to me from Hue to Da Nang in less than 24h. This is not related to the hotel accommodations, but I really appreciate what they did.
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Price per night from:OMR 13
Posted on Mar 17, 2026
Jay kool
Had huge expectations from the hotel after reading reviews. The hospitality was fabulous ! The breakfast was excellent as well. Its very convenient as there are many shops and walking street nearby. However , the nightmare begins at night as there is a CLUB very close to the hotel. The music is so loud until 3am and barely could sleep. The noise from the traffic is loud. Choose a room without river view.
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Price per night from:OMR 17
Posted on Mar 8, 2026
leemyp
We booked rooms for 1 night only, but faced multiple problems.
1. They rent bikes till midnight only! But nobody told us that information. And the next day in the early morning (7.40 am) I got a message from a reception with ”if you keep bikes now we are going to charge you for one more day”. Day before I asked at reception ”should we bring bikes back before chekout” and answer was OK! So remember that you have to bring it till midnight, if you rent for 1 day only. Otherwise they tell you that you rent for more than 1 day! And probably no one is going to say you this information before.
2. I paid all the prices online, but at checkout they asked me to pay by cash... So actually it was kinda annoying, cause we waited for a taxi, but i had to explain that I already paid online.
3. So there were few little mistakes/misunderstandings. For example my friends ordered breakfast while check-in, but tomorrow morning stuff said ”you didn't order breakfast” and stuff like that. Small problems, but it was a lot of them
But my room was nice, clean and with a perfect view.
The area is quiet and calm, but not much food around, you have to drive/walk for it.
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Price per night from:OMR 6