Hotels Near Mercatopoli in Parma

The hotel offered the perfect location for us in the centre of Parma, giving easy walking access to everything. The cleanliness of the hotels was spotless, with the rooms being very comfortable and very well maintained. The Reception offered stand out service, with reception replying quickly to my pre-holiday emails and on arrival Elisa offered exceptional service throughout, very friendly, very personable and gave great advice from restaurants to the best coffee stops, all of which we followed, they were very good. I think this personal service is your best feature.. Our stay was 13-15 Sep 2021 in room 555.

Esperienza da incubo con appropriazione indebita di cauzione. Personale scorretto e poco disponibile. In primis alle 12 circa passiamo nel posto dove fare il check-in - diverso dal residence - a notificare il nostro arrivo e ci dicono che la stanza sarà pronta dalle 14 come indicato e fin qui nessun problema. In queste due ore si prodigano così tanto che quando torniamo alle 14 ancora non possiamo procedere. Ci fanno accomodare per poi dimenticarsi di noi, che dopo un po' chiediamo nuovamente aggiornamenti sullo stato della camera. Finalmente ci danno le chiavi e andiamo al residence, esternamente molto grazioso e centrale, a pochi passi dal Duomo. Entriamo quindi in un posto che sembra fermo agli anni '80 e poi in una camera teoricamente per non fumatori che puzza orrendamente di fumo, cosa che anche in altre recensioni di vari clienti su Booking viene fatta notare. Dovendo stare una sola notte e vista la lentezza della reception evitiamo di chiedere un cambio camera e lasciamo aperte le finestre. Il giorno dopo come in una scena fantozziana la sgarbatissima operatrice alla reception ci accusa falsamente di aver fumato e trattiene illecitamente la cauzione (chiamasi appropriazione indebita). Sgarbata e refrattaria cerca in ogni modo di non farci parlare con nessun altro, si rifiuta di identificarsi e infine ci lascia una mail che poi si rivela falsa. Viste le già passate numerose lamentele sul cattivo odore delle camere è difficile non pensare che ci sia malafede e forse una sistematica appropriazione disonesta delle cauzioni. Sanno di fornire camere che odorano di fumo e trattengono così ingiustamente le cauzioni. I locali dell'appartamento, odore di fumo a parte, sono molto spaziosi e con un arredamento più moderno e letti meno scomodi sarebbero perfetti. Mancano poi i servizi ormai di base come un doppio cuscino o una coperta extra. Un vero peccato per un residence così centrale che ha così tanto potenziale sprecato dalla scarsa cura e dalla disonestà delle receptionist.

Superior location. The hotel has good facilities. In front of the gate is the river. It's safe, too. I do a lot of running in the morning. Next to it is a new shopping mall. Later, I found that there are many noodles to eat. You can also see the scenery outside. Very good.

We stayed two nights in the apartment. The entry was via a pin that we got via e-mail. The room was large and in great industrial chique, including a fully functional kitchen. The bath was modern and equally large. The rooms were clean and tidy. We were in the third floor, the ”office” is in the second floor with a few more rooms and a kitchen where breakfast is served - if booked. There are private parking slots in a gated area directly before the building. The train station is 3 minutes by foot, shops and cafes 3-5 minutes and the historic center 10 minutes - 15 to the dome. Even that close to the train station the room was very quiet and the shutters allowed for complete darkness in the room. We liked the room very much, a nice addition was the TV with lots of movie channels included (Disney,...). When paying the city tax on leaving we even got a coffee from the very nice landlady.

Facilmente raggiungibile dall'autostrada,hotel molto accogliente, pulito e silenzioso.favolosa la colazione bella abbondante.ottimo rapporto qualità/prezzo.poi per chi come noi viaggia con il cane è molto prezioso.ci ritorneremo

We had a one night stop over at Parma & Congressi hotel travelling on a 12 day coach holiday with leger, on arrival we had a lovely evening meal with table service in the restaurant, staff were very friendly and helpful, the rooms very good but not sure about the jacuzzi bath maybe bit out dated, we enjoyed a good buffet style breakfast with lots of food choices, enjoyed my stay.

Sanvitale Clean and beautiful rooms. Found in a castle courtyard the setting is stunning. Beautifully designed rooms with amazing features, coffee machine and bathroom all very good. Sadly our welcome was non existent and this really affected our stay. We arrived on a Sunday, when a huge market and festival was going on outside the hotel. We had received an email stating the time reception would be open. We planned our day around this and arrived when the reception was due to be open between 3-9pm. Sadly no one was there... Our keys were on the desk to collect, but no idea about where we could park our go for food that evening. It simply felt odd arriving and going to your room without speaking to anyone. We did find free parking but it was 300 metres away, not great with luggage. The booking said a free welcome drink... We didn't get that, but all we needed was a human being to welcome is and give us some guidance with parking and our two night stay a basic of customer service. Staff at breakfast were ok. The first day she was very grumpy and unfriendly. The second morning the lady was more friendly but no offer of a second coffee or if we needed anything else. We don't speak much Italian... But a smile guys a long way in any language. Cleaning was perfect... The rooms are lovely and we cannot fault that. We got room 203 which is directly above the breakfast room. Quiet for most of the day, however breakfast starts at 7am and it's noisy so don't expect to sleep in! Location is 25 mins from Parma and in a quiet town. We enjoyed it, however we wished we had more contact from staff. It feels like they don't want to spend the money on staff and expect guests to look after themselves!

Location near Reggio Emilia and other very beautiful places to visit, in the nature with its sounds,parfums and a beautiful view of the countryside. The comfortable and well-recovered bed and the bathroom are suited to all comforts. I think it's a great breakfast with the right products that can satisfy all tastes. Excellent coffee that is not a discount fact.Discrete, available and friendly staff. We found ourselves very well and we'll be back soon. Excellent automatic check that allows you to arrive without anxiety