Stay Resort Pattaya

Check in at 14:20, waited for another 15 minutes because the staff were discussing the problems of each room. Gave the room key, opened the room, the condition was still not cleaned, very bad. Go down to inform that the room has not been cleaned yet. The staff replied, wait 20 minutes, so I asked if the room should be cleaned already because the customer must check out at 12:00. The staff said that there are many guests, may check out late in the afternoon, 1 hour late, check out in the afternoon. So I asked again, but there is still 1 hour left. The staff said that there are many guests, wait 20 minutes. Go up and wait for almost 20 minutes, so go down to ask if you are waiting for the housekeeper. Is the housekeeper not here or busy cleaning which room? The staff replied, I will go clean your room now. I am confused. There is no room check but dare to hand the key to the customer. Plus wasted time waiting, total 40 minutes, waiting for the housekeeper, waiting to clean. The bed is said to be king size, the actual condition is 3.5 feet beds, connected. Booked because of the review myself, found this, did not find any impression. If you do not check the room, you should not give it to the customer and should manage it better.