Family Friendly Hotels in Pegoh

Room wc got dry faeces. Table have stain marks, bathrooms glass door cannot close properly,there is a gap, room 3038 main wooden door cannot open or was jammed for a minute when house keeping came at night to send my drinks and snacks for fridge. I have reserve a table for dinner at 6pm on 18/7 and was not informed that coffee house open at 6.30.despite checking again the day on 19/7. End up I missed entering parkroyal club lounge as thought the dinner at 6pm so no need to go there b4 6pm for a drink. While waiting at coffee house, was told to show vouchers for dinner but check in by Daniel did not give me the vouchers or to replenish the drinks at my room fridge. The girl at reception around 6pm told me to go up lounge for my dinner without giving me vouchers. I have to showed her that I have paid for my dinner when doing my reservations and she has to check with her colleague before writing on a piece of paper to bring to coffee house. After dinner I went to reception to show my entitlement for snack and drinks and was given an unacceptable excuse on why it was not given. I have to called from my room again to remind them to send me. This morning while having breakfast I saw hair in one of the fried eggs at the egg station. When I told the guy frying eggs there, he just ignored me until another I chef came and take away the whole plate of eggs there without saying a word. Another guest who was besides me heard me telling them about the hair.Both dinner and breakfast there were flies hovering some of the food displayed. It is truly an awful experience this time staying here especially spending more than RM1k for one night stay this time. The last time I came last year I was impressed with the food served,that is why I come back but this time I am disappointed though some of your F&b staff are friendly when I complained to him last night on the dinner bookings.