OZO Phuket

OZO Phuket Reviews

OZO Phuket

99 Kata Rd, Karon, Muang, ThailandView Hotel Details
OZO Phuket
OZO PhuketOZO PhuketOZO Phuket
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1 night

OZO Phuket Guest Reviews

4.4/5
Very Good
231 Reviews
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All Reviews(231)
Positive reviews(215)
Reviews with photos/video(98)
Perfect for kids(51)
Delicious breakfast(44)
Close to beach(34)
Great swimming pool(29)
Convenient for shopping(20)
Too noisy(15)
Has facilities for children(13)
Loved the beach(11)
Negative reviews(16)
Guest User
Superior Room
Stayed in Apr 2024
Couples
31 Reviews
5.0
/5
Outstanding
Posted on Apr 28, 2024
酒店很新環境不錯
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Guest User
Superior Room
Stayed in Apr 2024
Family
1 Reviews
5.0
/5
Outstanding
Posted on Apr 19, 2024
個人覺得滿意,地理位置還是酒店配套都非常好,房間小就小吧,但總體很舒服自在
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Response from Property: Dear Sir,Thank you for your kind review. This is always a pleasure for us to know that all the facilities and services that we provide at OZO Phuket are to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket.With best regards, Sonthaya ThongmeesukhExecutive Assistant Manager
Yangyangshishui
Deluxe King Room
Stayed in Apr 2024
Family
8 Reviews
5.0
/5
Outstanding
Posted on Apr 20, 2024
很適合帶孩子入住.就是續住很麻煩總是要換房. 如果臨時想續住 第二天要退房在重新辦理入住.其他的都很好 服務也很不錯
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Response from Property: Dear Sir,Thank you for your kind review. This is always a pleasure for us to know that all the facilities and services that we provide at OZO Phuket are to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket.With best regards, Sonthaya ThongmeesukhExecutive Assistant Manager
Rouroudenaonaojiang
Deluxe Room
Stayed in Apr 2024
Family
5 Reviews
4.7
/5
Amazing
Posted on Apr 16, 2024
The location of the hotel is very good, with 711 and Watsons nearby, and a complete range of dining and massage services. The room is indeed small but sufficient. When we checked in with our child, the staff took the initiative to say that they could make a sofa bed for the child to sleep on, free of charge. There was no additional charge for breakfast for the child. The hotel's swimming pool is also good. The game pool only starts operating at 9 o'clock. It is very convenient to walk to Kata Beach from the back door. Overall, I am satisfied and will choose ozo again if I have the chance.
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Response from Property: Dear Sir, Thank you very much for taking the time to complete the online guest questionnaire following your recent stay at OZO Phuket. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team members. At OZO, special emphasis is placed on staff training, and it is always rewarding when guests voice their appreciation. Shall you travel again to Phuket please contact the undersigned and we will take good care of you. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back personally to your "home" in Phuket in the near future. With kind regards, Sonthaya Thongmeesukh Executive Assistant Manager
Guest User
Deluxe King Room
Stayed in Apr 2024
Family
6 Reviews
4.7
/5
Amazing
Posted on Apr 13, 2024
Close to beach and night market. Room was so clean and new. Stuff was so helpfull. See you soon again :)
Response from Property: Dear Sir,Thank you for your kind review. This is always a pleasure for us to know that all the facilities and services that we provide at OZO Phuket are to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket.With best regards, Sonthaya ThongmeesukhExecutive Assistant Manager
Alex
Deluxe Sunset Twin Room
Stayed in Apr 2024
Friends
4 Reviews
4.2
/5
Very Good
Posted on Apr 8, 2024
The advantage of this hotel is that it is close to Kata Beach. The overall facilities are OK. We booked a sunset twin room, which is quite small. Compared with hotels in Patong, the price/performance ratio is not high!
Original TextTranslated by Google
Response from Property: Dear Alex,Thank you for your kind review. This is always a pleasure for us to know that all the facilities and services that we provide at OZO Phuket are to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket.With best regards, Sonthaya ThongmeesukhExecutive Assistant Manager
Guest User
Deluxe Sunset King Room
Stayed in Apr 2024
Family
2 Reviews
3.2
/5
Posted on Apr 5, 2024
優點:酒店挺新的 裝修設備還比較新 缺點:訂的豪華日落大床房,房間里居然有個和隔壁連接的門???然後隔壁半夜一直大聲説話在屋裡走來走去,隔音特別差,一晚上跟沒睡一樣!第二天找酒店換房,一開始説沒房,後來堅持要換房,給換了個雙床房,又利馬路不遠,旁邊夜市和摩託聲還是能聽見…無語
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Response from Property: Dear Sir,Thank you very much for taking the time to complete the online guest questionnaire following your recent stay at OZO Phuket. We have taken note of your feedback for all the points mentioned and please accept my sincerest apologies for the disappointment you experienced. Customer satisfaction is the utmost priority in OZO Phuket, and we take pride in working with Team Members that always strive to deliver the best experience possible to all our guests. We are terribly sorry this has not been the case during your visit. Please be assured that I have shared your remarks with our team, and we will make it a priority to improve on the areas mentioned. Shall you travel again to Phuket please contact the undersigned and we will take good care of you. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back personally to your "home" in Phuket in the near future. With kind regards, Sonthaya Thongmeesukh Executive Assistant Manager
Guest User
Deluxe King Room
Stayed in Mar 2024
Couples
4 Reviews
5.0
/5
Outstanding
Posted on Apr 2, 2024
Excellent hotel. New, stylish. The location is good. Everything is within walking distance: 7/11, fruit market, market for a snack, restaurants, shops, pharmacies, massage, etc. Everything is very convenient. And what’s nice is that you have access to the beach through a gate from the hotel premises, which significantly reduces your time. Almost all the hotels on Kata are on the second line and you need to walk a fair distance to the beach, but here the sea is very close. The gate is opened with a room card. The sea is excellent, the sand, the sunset is also excellent, it’s not deep right away. I recommend the hotel, especially for families with children.
Original TextTranslated by Google
Response from Property: Dear Sir, Thank you very much for taking the time to complete the online guest questionnaire following your recent stay at OZO Phuket. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team members. At OZO, special emphasis is placed on staff training, and it is always rewarding when guests voice their appreciation. Shall you travel again to Phuket please contact the undersigned and we will take good care of you. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back personally to your "home" in Phuket in the near future. With kind regards, Sonthaya Thongmeesukh Executive Assistant Manager
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Family
11 Reviews
5.0
/5
Outstanding
Posted on Mar 17, 2024
評分太低了,完全可以4.8
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Guest User
Deluxe King Room
Stayed in Mar 2024
Family
4 Reviews
5.0
/5
Outstanding
Posted on Mar 7, 2024
The room is nice, clean and tidy, with new facilities, USB charging port, sufficient water pressure, comfortable shower, no smell, rich breakfast, delicious The three swimming pools are great, with small slides, big slides, and massage pools. Children like them very much. The hotel service is also very good. When they saw me taking my children, they took the initiative to arrange bedding and pillows for the sofa bed. The room is cleaned every day around 3pm. The location is excellent. Kata Night Market is across the road from the hotel. There are all kinds of Thai massage and dining places nearby. It takes 3-5 minutes to walk to Kata Beach from the back door of the hotel, and it is also a 10-minute walk to the Cliff Internet Celebrity Coffee Shop. Superior rooms may face the street and have some noise, while deluxe rooms have balconies and do not face the street, and you can also dry clothes!
Original TextTranslated by Google
Response from Property: Dear Sir, Thank you very much for taking the time to complete the online guest questionnaire following your recent stay at OZO Phuket. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team members. At OZO, special emphasis is placed on staff training, and it is always rewarding when guests voice their appreciation. Shall you travel again to Phuket please contact the undersigned and we will take good care of you. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back personally to your "home" in Phuket in the near future. With kind regards, Sonthaya Thongmeesukh Executive Assistant Manager
Alice
One Bedroom Suite With Balcony
Stayed in Mar 2024
Couples
1 Reviews
4.7
/5
Amazing
Posted on Mar 18, 2024
“I recently stayed at this hotel during my vacation, and I must say it was a delightful experience. The hotel is impeccably clean, with bright rooms and a fantastic pool. The staff were all incredibly kind and helpful, and the breakfast was the best we found in Thailand. It’s a family-friendly place, and there were plenty of young children enjoying themselves. The only downside is the location, which, despite being close to the sea, unfortunately doesn’t offer any views of the ocean from either the pool or the rooms.”
Response from Property: Dear Sir, Thank you very much for taking the time to complete the online guest questionnaire following your recent stay at OZO Phuket. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team members. At OZO, special emphasis is placed on staff training, and it is always rewarding when guests voice their appreciation. Shall you travel again to Phuket please contact the undersigned and we will take good care of you. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back personally to your "home" in Phuket in the near future. With kind regards, Sonthaya Thongmeesukh Executive Assistant Manager
Guest User
One Bedroom Suite With Balcony
Stayed in Feb 2024
Family
9 Reviews
5.0
/5
Outstanding
Posted on Mar 12, 2024
周邊吃飯很方便,房間設施也不錯。
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Response from Property: Dear Sir,Thank you for your kind review. This is always a pleasure for us to know that all the facilities and services that we provide at OZO Phuket are to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket.With best regards, Sonthaya ThongmeesukhExecutive Assistant Manager
Guest User
Deluxe Family Two Bedroom
Stayed in Feb 2024
Family
16 Reviews
4.7
/5
Amazing
Posted on Feb 24, 2024
The kid's pool is good and the breakfast is ok. The location is next to Kata Beach Night Market. One night is enough. The service was excellent. Everything is good but nothing interesting...
Original TextTranslated by Google
Response from Property: Dear Sir,Thank you for your kind review. This is always a pleasure for us to know that all the facilities and services that we provide at OZO Phuket are to your satisfaction. It was our pleasure to serve you and we are looking forward to welcoming you back at OZO Phuket. Once again, thank you for choosing OZO Phuket.With best regards, Sonthaya ThongmeesukhExecutive Assistant Manager
Xudaqing
Superior King Room
Stayed in Feb 2024
Family
16 Reviews
1.0
/5
Posted on Feb 19, 2024
Overall rating: Terrible experience, highly not recommended. 1. Room facilities are at the level of domestic express hotels. The so-called double bed is two twin beds put together. I got 800 plants for putting one bed together. (I thought it would cost extra to change the room type, but it turned out that I just put the beds together) 2. The service is very weird. They do not provide toothbrushes and slippers. You have to go to the front desk to get them by yourself every day; 3. You need to get a card to exchange for the blanket in the swimming pool, and you have to get it in advance. It will not be given after 6:00 pm. 4. Slippers, toothbrushes, and toilet paper are very poor. The facilities of the small roadside hotel are very slippery and can take off at any time if wet. It is best to buy medical repatriation insurance when wearing them in the bathroom. Toilet paper breaks into pieces in one bite. Think about it. 5. Convenience is quite convenient, the front door is quite lively, and there is a back door leading to Kata Beach. Overall, I don’t recommend everyone to stay in this hotel. You can definitely stay in a better place for the money. Don't be fooled by the good reviews and pictures online, this is a fast hotel. It’s equivalent to spending money at Atour or All Seasons in China to stay at a chain hotel for 7 days.
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Guest User
One Bedroom Suite
Stayed in Feb 2024
Family
24 Reviews
5.0
/5
Outstanding
Posted on Mar 4, 2024
前台會中文,房間比較新,酒店不大但是設施不錯。服務很好,房間大,乾淨衞生。唯一就是臨街,對面酒吧,晚上有點吵
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Response from Property: Dear Sir,Thank you for the review and it was great to hear that you enjoyed the location and the service from us. Noted of the feedback about road noise. Sorry for any inconvenience caused. Thank you again for choosing to stay with us and hope to welcome you back to our resort again.With kind regards, Sonthaya Thongmeesukh Executive Assistant Manager