Dlux Condominium

The check-in took a very long time. Until 2:00 p.m. they didn't give us any information at all. At 2:00 p.m. we realized that they didn't have our room that we had paid for. We started looking for another room in a hurry. The room was dirty. In particular, the sofa was greasy. It could have been washed with washing powder if desired, but this was not done. The room itself was tired. The staff was quite rude and asked to pay extra for something unclear. I refused to pay extra, saying that I had already paid for my stay. Then they said, wait. Well, we waited. I would not recommend this hotel.

The most important thing is that there is no service. If you don't need service, stay OK. There is very noisy construction going on next to the hotel right now, if you don't mind that's okay. The swimming pool only closes at 8:00, not 10:00. I checked in at 21:30 on the first night because I was allergic to the smell of the room. I had to change rooms in the middle of the night. I couldn't check out late and could only extend my stay for one night. Thank you Ctrip for your concern and timely handling of the problem!

Average room, mainly close to Chalong Pier.

Hello. We had 2 rooms booked. Check-in time is 14:00. We arrived a bit early so we went to the reception to ask if there is a chance to check in at 13:30. One lady ate something and did not get up to us when we were standing in front of the reception. The other lady who was standing next to us agreed to leave our luggage at the reception until 14:00. We went to eat something. We returned around 2:05 pm. The lady asked us to confirm the booking. After checking, it turned out that we are not on the list. After a few calls she threw us one key. So once again we showed that we have two rooms and not one. A few more calls and we finally got a second key. Rooms overlooking the garden….. there was no garden, only a view of a dilapidated building from one window of the room and some meadow behind which there was somehow a warehouse. Bathroom in a deplorable state. Missing some tiles in the shower. Dirty floor. The rooms are clean except for the fungus on the curtains and chandeliers. For 17 days no one came to change sheets etc. My colleague in the other room had maid service 3 days ored departure. A total failure passes what is written in the offer. Thank you Regards Conrad

Overall, it's worth the price, and it's the last time I live