I am writing this with the earnest aim of helping others make an informed choice before you decide to stay here. I was taken on holiday as a kind gift- for which I am grateful- however, had this been under different circumstances, I would have felt very differently- and the following is facts- 1) All inclusive - the silver wristband has more restrictions than the pandemic - get a gold wristband- you can't get served at certain bars with the silver, go to certain areas, go to the adults only pool etc. - it's ridiculous. (And I was told by the people with the gold bands that theirs was not much better but definitely less restrictions) 2) This is rather serious - over the course of the 7 days, out of the 9 or 10 people I loosely befriended and got talking to, 4 of those people got food poisoning, including myself. That cannot be a coincidence. We all got it on different days, (mine, going by what I was bringing back up, seemed to be a delightful mixture of peppers, mushrooms and mediteranean vegetables) - others said they got it off the salad, others said it was from other foods- so there is clearly a problem here with hygiene or the food - 1 of these people lived with other serious health conditions and because of the food poisoning had to have over 600 euros worth of injections from the Doctor. It's all inclusive- imagine if you didn't have 600 euros spending money in your bank account? The food poisoning passed after 24 hours starvation- but it was very painful and extremely unpleasant during that time - stay close to a toilet! 3) If you want an adults only holiday, this is NOT the resort for you. Mainly families and kids. 4) If you are SINGLE and would be open to a holiday romance, this is NOT the resort for you. Guests are not allowed on the resort for any reason or any length of time day OR night. Rather discriminative towards single people really. 5) The service staff and bar staff are generally lovely- and you can tell they are worked to the bone. It is clearly the management that is the problem. 6) On day 2 of my 7 day holiday, I put a serious complaint in to a manager- she said she or someone would get back to me. Nobody ever did. 7) The air conditioning units in the apartments/rooms are TERRIBLE. It was sometimes cooler outside than with the air con on, on full power (and it only stays on full power for 10-15 minutes, you have to keep pushing the button) - our room often felt like an oven/furnace with no air - uncomfortable 8) Don't bother trying to book in at the steakhouse restaurant. It is (inexplicably?) hardly ever open and always fully booked - even before you arrive - when it is. 9) The Italian restaurant has NO AIR and is swelteringly hot. Also, don't order the spaghetti bolognese - my Mum is NOT a good cook, and her spaghetti bolognese is better than what was offered here. Maybe I just picked the wrong dish? But nothing special. 10) How this hotel has 4 stars is literally beyond me. It should be investigated. Would yo
Very Good
42 Reviews