Aloft Playa del Carmen is open in space and spirit, it is a reflection of the promise of our brand by offering purposeful environments and vibrant spaces within a destination that has become one of the most important in the Caribbean, thanks to being an ideal place to rest, go shopping, eat and live unforgettable adventures. It is a lively and bustling place, at any time of the day or night. As our destination, we are the next generation of hotel, using technology and design to enhance experiences and move at the fast pace of our guests.
RRobert Ka.2024.02.19
Top management!!!
Very friendly staff.
Everything new and modern with a great pool. Good breakfast.
Location advantageous, with supermarket in the house (top & cheap food from the grill on site).
Located on a privileged stretch of white sand, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida – Fifth Avenue ,The 314 rooms and suites are designed to create a sense of an oasis and the natural yet chic materials create an atmosphere of modern casualness. Unique Food and Beverage concepts and signature offerings from our restaurants and bars will set the stage for you to enjoy the local flavors of Playa. Located along the Paseo, a large open air corridor that connects the entrance of the hotel all the way to the beach. The unique SPA is Inspired by and designed to resemble a Cenote, a unique geological formation typical from the Yucatan Peninsula area that is a surface connection to pure subterranean water bodies. The spectacular architecture sets the tone for this sanctuary, devoted to the well-being of the body and soul. A variety of body and facial treatments, as well as special packages can be chosen for relaxation, invigoration and the retreat you deserve. You’ll also enjoy the hotel’s state-of-the-art fitness center, where you will be able to keep your routine while visiting us. Over 2,800 square meters of flexible function spaces are incorporated into an independent building attached to the hotel. An elegant, multi-purpose ballroom plus three sophisticated meeting rooms .22DEC22-02JAN23CXL 30 Days Prior Or 100pct Of Stay: 100 Pct Dpst20DEC23-01JAN2430 DAYS PRIOR OR 100PCT OF STAY/100PCT DPST20DEC24-01JAN2511:59PM HOTEL TIME 30 DYS BFR ARR OR FORFEIT DEP/100 PCT DEP RQRD 30 DAYS PRIOR OR 100PCT OF STAY/ 100PCT DPST
AAi2019.11.29
hotel done fixed their mistake from the website I booked. When we arrived they told us we need to pay extra tax & no bkft included. But we showed them the itinerary that we payed. Hotel( Guillermo ) initiatively solve the mistake for us, which is a very good move! Allow us to enjoy more in the beautiful trip.
Restaurant waiters are super kind and pay attention on their guests which is five star service we expected all the time. Thanks Walter giving us a wonderful experience.
Also the one who assisted us bring luggage downstairs in this morning, Axel was super detail oriented in service, perspected our needs!! He deserved more!
Thanks for those beautiful exp. your colleagues made our trips easy & enjoyable!
The Fives Downtown is the picture-perfect retreat for your AAA Four Diamond Caribbean escapade. With 133 spacious residence-style suites, this hotel reflects the beauty of contemporary Mexican high design and the Mayan Riviera charm.
Our enchanting hotel has a particular way of making you enjoy our Sensory Hospitality in every detail, from our impeccable service and avant-garde facilities to the wide variety of activities and experiences it provides for every kind of guest. Delight your senses with the majestic view of its rooftop, simply the best of the city. Swim in its incredible infinity pools while enjoying the best mixology, or relax to the fullest and revitalize the body, mind, and spirit at our world-class spa.
Enjoy the city's best breakfasts at Mercatto, with balanced dishes prepared with the region's freshest ingredients. Do you want to enjoy Mexican folklore. At Cantina El Tigre, you can savor more than 100 tequila and mezcal brands and the city's best tacos. Additionally, thanks to its state-of-the-art meeting rooms, this property is an ideal destination to host events, from executive conferences and business meetings to the most exquisite parties and social occasions.
Thanks to its privileged location, our hotel allows its guests to enjoy the pulsating nightlife, delightful eateries, and endless boutiques of Playa del Carmen's Quinta Avenida, ideal for even the most experienced travelers and shoppers. At The Fives Downtown, we take care of every detail to make your vacation experience in the Caribbean something worth remembering.
ミミアキス2024.11.21
Overall the hotel was clean, but the facilities were noticeably old - the bathroom mirror was dirty, the shower nozzle didn't work, and the water pressure was weak.
There was also a party on the first floor or on the rooftop that went on until nearly midnight, so the music was loud and I was woken up by the constant sound of chairs being pulled from the floor above at around 3am.
The breakfast was good on the first day but not so good on the second day.
I also didn't understand why I was charged an additional fee on the day, even though I had booked and paid the rate which included accommodation tax.
It's well located, but considering the price it is a Samsung hotel.
Very Good
116 reviews
4.1/5
Price from
£108
per night
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With a stay at Hotel Riu Palace Riviera Maya - All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This all-inclusive property is 1.4 mi (2.2 km) from Playa del Carmen Main Beach and 5 mi (8.1 km) from Xplor Theme Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. This Art Deco property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Don Rafael, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:00 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 460 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Conveniently located in the heart of Riviera Maya the Residence Inn Playa del Carmen offers easy access to all major business and leisure hubs. Whether you're with us for a few days, a few weeks, or a few months, our extended stay hotel in Playa del Carmen is the perfect spot. Our 149 stylish fully furnished studios, one-bedroom, two-bedroom suites feature fully equipped kitchens along with flexible space to work and live. Our complimentary breakfast making it easy to start every morning just the way you like it. Want to try out a new recipe in the comfort of your home? The Market in the lobby is open 24h a day to find a snack or something easy to prepare and satisfy your cravings day or night. To balance work and play, relax by the pool overlooking the golf course or make it your office for the day. At our hotel in Playa del Carmen, México you can work out on your terms without constraints at our gym or using our curated RI Runs Routes on MapMyFitness. Pets are allowed at our hotel too.
Mmiddleblue2024.10.06
The hotel is in PDC, about 1 hour to Cancun Airport and Tulum, 45 minutes to the 7-digit area. The breakfast is a bit monotonous, but the taste is OK, free parking, super large room, apartment room, but no balcony and no sea, just an economy hotel. The hotel is new, the water has no smell, but the shower is very small. The service is very bad, the next day I was forced to wear the hotel's bracelet, in fact no other guests wore it (it is not an all-inclusive hotel, there is no need at all). I did not have a conflict at the time, but gave them a huge eye roll. And did not give a tip. It takes 6 minutes to drive from the PDC pier and 10 minutes to Xplore. High cost performance.
Located in Playa del Carmen (Grand Coral), Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is within a 15-minute drive of Gran Coyote Golf and El Camaleón Mayakoba Golf Course. This beach property is 5.8 mi (9.4 km) from Mamitas Beach and 5.9 mi (9.5 km) from Quinta Avenida.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Market Cafe, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 2 swim-up bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has 11950 square feet (1110 square meters) of space consisting of a conference center and 5 meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 485 air-conditioned rooms featuring tablet computers and minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and separate sitting areas, as well as phones with free local calls.
GGuest User2024.08.16
The beach bbq and Japanese restaurant are good. It is close to the ruins and x park. There are not many Chinese Asians and it is more private. However, it is enough to live for three days. The rest can be transferred to the Cancun Hotel area. It is more suitable for Chinese people and more lively. There are no people on the street at night. There are no street lights. You can't leave the hotel without driving by yourself
$200 per room resort discount coupon: not used, to separate
With a stay at Impression Moxché by Secrets – Adults Only – All Inclusive in Playa del Carmen (Grand Coral), you'll be within a 15-minute drive of Playa del Carmen Main Beach and El Camaleón Mayakoba Golf Course. This beach property is 9 mi (14.5 km) from Maroma Beach and 10.9 mi (17.5 km) from Xplor Theme Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at SeaSide, one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 10 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has 11950 square feet (1110 square meters) of space consisting of a conference center and 5 meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 198 air-conditioned rooms featuring minibars and espresso makers. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers, hair dryers, and bathrobes. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
GGuest User2024.05.16
The room facilities are complete, the toiletries are excellent, the hotel butler service is excellent, the dishes in various restaurants are great and impeccable👍
With a stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort in Playa del Carmen (Playacar), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This all-inclusive resort is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a health club. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a hair salon.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
When you stay at Mvngata Beach Hotel in Playa del Carmen, you'll be by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This beach hotel is 5.4 mi (8.6 km) from Playa del Carmen Main Beach and 8.9 mi (14.3 km) from Maroma Beach.
Pamper yourself with a visit to the spa, which offers massages. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy Mexican cuisine at MVNGATA Kitchen, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Planning an event in Playa del Carmen? This hotel has 4036 square feet (375 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 23 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and hair dryers.
FFilip Boeckmans2024.11.11
Very friendly staff.
Great a la carte breakfast, lunch and dinner.
The rooms are “Amazing”, very large and are cleaned several times a day, top service from maintenance staff.
Simply an absolute must!
Car required.
When you stay at Grand Sunset Princess - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This all-inclusive property is 6.1 mi (9.9 km) from Playa del Carmen Main Beach and 7.6 mi (12.2 km) from Maroma Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, 4 hot tubs, and a nightclub. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at Buffet Naranja, one of the property's many dining establishments, which include 9 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 9 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This property has 5425 square feet (504 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 672 guestrooms featuring free minibar items. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
GGuest User2025.03.15
POSITIVA AL 100 *100
Very Good
102 reviews
4.0/5
Price from
£84
per night
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Top 17 Premium Hotels in Playa del Carmen
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1
4.8/5
100 review
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No.
2
4.7/5
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No.
3
4.5/5
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No.
4
4.6/5
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No.
5
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"Good Location"
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4.1/5
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10
4.3/5
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4.4/5
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Latest Reviews for Playa del Carmen hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.5/5
Excellent
SSauvignon BlancThe location is really great. It is 1 minute from the ADO bus stop and 3 minutes from Walmart. It has all the kitchen facilities, so you can buy ingredients and cook them, so food costs were not high. I was worried because there were many reviews saying that the water pressure was weak, but it was not a problem. I think it is the best accommodation for long-term guests because they clean and wash the dishes every day. I would visit again 200%
NNikkilaoshiFirstly El Beso is simply 1 building within the larger Ocean Rivera resort. Meaning only your building is Adults Only. Our Swim up room was lovely. We tried almost all if not all of the 10 restaurants and we had no complaints the food was good. Maybe not always amazing but never terrible. There’s like 3/4 different brands or levels of service within the larger resort. El Beso seems to be 1 level from the top which is Privilege we switched for an extra night & the mini bar for privilege was much better as well as having the butler service and priority restaurant bookings when they were all booked. There’s also a special restaurant only for privilege that was great but none of the restaurants were extremely crowded. There’s an app or webpage that works like an app with all of the resort info and you can book reservations there. There’s also lots of entertainment nightly. It’s definitely a place to go and stay there’s no need to venture outside of the resort there’s so many things to do schedules are packed for all of the different areas & a bowling alley and theater. There is not much near by the tourist area is maybe 20 mins away by car down the beach.
YYOUFANGThe hotel does not have a breakfast. It is convenient to have supermarkets and restaurants in the surroundings. There is parking lot. It is close to the sea. It is convenient to swim with a pool. There are many specialties by the sea, and many small gift shops.
GGuest UserIt is located in the most central location in the Praya del Carmen area. The beach is close, the bus is close, and the supermarket is close. If you are planning to travel to this area.
There is no reason not to choose this hostel.
step. I like to read books quietly. This hotel is not suitable for people with insomnia.
The hotel is beautiful. The inner rooms are relatively quiet.
GGuest UserI love the scenery! The atmosphere is great and the pool is great too! However, replies are so slow that it is very difficult to communicate via email.
GGuest UserThe apartment in itself has a very nice size, big closet, big and comfortable bed, big sofa, 2 tvs, etc..
At our arrival bot soap dispensers in the bathroom were completely empty!!!!!! We had to contact the Company that manages the apartment, the guy came with one of those huge jar of floor cleaning product cut in half in with inside a liquid in dark yellow/brown colour and fill those dispensers up... very weird..
He was not able to give us any soap to clean dishes in the kitchen :(
The kitchen had very few dishes to be used so we could not really use it.
We used the pool on the rooftop but the bar on the below floor was in ”restructure” mode (and it seems that it has been like that for a while).
We only needed to stay for 1 night, so it was not a big issue for us, but it's a shame that in the whole Riviera Maya nice apartment are not really maintained and services properly...
GGuest UserThe hotel is an older hotel. The location is great for access to the beach and walk around 5th Ave. The bartenders and the travel shop/scuba shop were great the hotel maintenance and front desk staff were not the best. We did have issues with our rooms and they were fixed eventually except the king room
that we booked was not available and we had to share a double bed. Iit’s an older hotel with musty smells and stuck drawers. The pool closed early on a Saturday night (8pm) but the mariachi/karaoke can play until 11pm and the noise will carry into the room. The kelp on the beach is filled with sand fleas and we came home with over 100 sand flea bites between the 5 of us. The buffet was ok but not worth $45 per day per person.
MMendezIn general I had a great time, good location, different theme in rooms, the treatment of people at the reception is very good, the facilities need maintenance and a little investment, they look somewhat neglected. Breakfast is good but very late.
MMike MiguelValue for location, large rooms right on the *****, which means both beach, restaurants and all tourist. Related is right at your door steps. My washroom was missing the glass in the 2indow, and they did not bother to move me or cover the big hole. Safe box loose from the wall. Dirty walls. The hotel is cheap and does the job, but the owner and never the less the argentinian staff can do better when a customer service complaint is elevated. Service still matters! Be aware is noisy based on location, fyi.
I would stay again for convenience and hotel style..
GGuest UserPluses
Good Location
Cons
Elevator damaged, they gave me a room in the 3rd floor, wasnt fun to bring up luggage
Poor breakfast
A/C in bad condition
No hot water in the shower
Hot water in the pool, it is so small that water is hot due to the sun....
No parking available, you have to go and park in a public parking place
Overall pretty bad condition of the premises... good for 1-2 nights ...
In recent years, public awareness for body health has increased, so many hotels have fitness rooms.
Aloft Playa del Carmen,Volta and Soho Playa Hotel are popular hotels with a fitness room.