Hilton Playa del Carmen
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
Hilton Playa del Carmen
#13 of Premium Hotels in Playa del Carmen
Av. Constituyentes 2, Gonzalo Guerrero, Playa del Carmen, Quintana Roo 77780, Mexico
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With a stay at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Mamitas Beach. This luxury property is 0.1 mi (0.2 km) from Playa del Carmen Main Beach and 1.4 mi (2.2 km) from Playa del Carmen Maritime Terminal.Show More
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4.3/5Very Good·Cleanliness: 4.3
All 101 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle Service
All Amenities
Surroundings
Airport: Cancún International Airport
(56.1 km)
Landmarks: Quinta Avenida
(230m)
Landmarks: Mamita's Beach Club
(400m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
7
Swim Up Junior King Suite
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Check Availability
11
Junior Two Double Suite with Garden View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Check Availability
9
Accessible Junior Suite Garden View 2 Double Beds
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Private Toilet
Check Availability
12
Junior King Suite with Garden View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Check Availability
6
Oceanfront Swim Up Junior King Suite
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Check Availability
14
Oceanfront One Bedroom Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Check Availability
12
Junior King Suite with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Check Availability
15
One Bedroom King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Check Availability
15
Presidential Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Check Availability
10
Junior Two Double Suite with Ocean View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Check Availability
9
Junior King Suite with Pool View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Shade Curtain
LCD TV
Check Availability
9
Junior Two Double Suite
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Check Availability
11
Oceanfront Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Check Availability
6
Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Check Availability
10
Oceanfront Walk Out Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Check Availability
10
Accessible Junior King Suite with Garden View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Private Toilet
Check Availability
9
Swim Up Junior Two Double Suite
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Check Availability
9
Junior Two Double Suite with Pool View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Check Availability
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Guest Reviews(101)
4.3/5
Very Good
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
AI SummaryAn AI-summarised snapshot of real guest reviews
The property boasts friendly staff, cleanliness, and a prime location near 5th Avenue, complemented by comfortable beds and a tasty breakfast. However, some guests find it overpriced with additional charges for spa and drinks.
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Helpful
Not helpful
Soliveres
February 20, 2024
Amazing
Exceptional location, the staff is very pleasant and smiling.
The meals are of remarkable quality!
Original TextTranslation provided by Google
Joel
January 26, 2024
Everything is always so wonderful. We have stayed here multiple times and will return no question about it.
The only thing I can complain about is there are not enough pool chairs/seats. If you don’t pay a daily rate of $175 then you cannot sit in any of the chairs directly around the pool or the day beds. This rules out half the chairs. It was not like this when it was Royale and can be very frustrating when you’re trying to enjoy the resort amenities you paid for as part of your stay.
Ivette
January 25, 2024
My husband and I were there for our honeymoon. I couldn’t have picked a better place. All staff members very friendly and helpful. We loved the food options, the availability and the servers were very attentive. It’s right on the beach and the pool area is awesome. We will return again. Can’t say enough about this place!
Naghmeh Khalili
January 20, 2024
I was super happy with how clean everywhere was however they were busy, staff were super nice and helpful, loved the vibe snd the area as well!
One thing that can be improved is more dining options snd entertainment at night can last longer but overall we enjoyed our stay there a lot snd will go back for sure, Thanks Hilton!
Kathy
January 12, 2024
Lovely large resort with beautiful grounds and pool. Food was lovely especially in the Asian infusion restaurant. Easy parking. Reception staff very helpful and friendly. Helped us with a problem at check in professionally. Comfy beds and good sized rooms
Andrew Jordan
January 12, 2024
Many gluten free options available on the resort, we really appreciated the attention given to allergies!
Anamaria
January 8, 2024
Overall, it was a okay at most good experience and I appreciated several aspects of my stay.
Firstly, the drinks at the resort were good, although I must admit they were not exceptional. The breakfast and lunch buffet offered a decent variety of options, although compared to other all-inclusive resorts, it fell slightly short in terms of variety.
The have four restaurants on site and the menu was not good at all! I had to leave and go to the lunch and dinner buffets. the room service menu, which offered a satisfactory range of choices. Additionally, the resort had a good selection of activities, although I found that it could have had a bit more variety. I particularly enjoyed the foam party by the pool, as the DJ was great.
One aspect that I really liked was the proximity of the beach to the resort. It was convenient to have the beach right there, and I appreciated that the use of cabana beds was complimentary. However, it was disappointing to learn that there was a charge for the use of cabana beds by the pool.
Another positive aspect was the resort's location, as it was within walking distance of shops and transportation. It was convenient to have access to nice restaurants and daiquiri bars nearby. Lastly, I must commend the spa at the resort as one of the best I have ever been to. best part was the spa!!!
There are other resorts that are better but like I said it was okay at most good
Jacob
January 5, 2024
Great food, people, and facilities. Had an excellent stay here and the team did a really great job on NYE! Me and my girlfriends only complaint is the excessive amount of paid cabanas around the pool compared to the very limited amount of free lounge chairs. Also found it difficult to get pool towels some days. Overall great stay and we would certainly come back! Thanks again!
hilary adela
January 1, 2024
Our stay was perfect. I’ve been to many Mexican resorts but this one was the best. Our room was clean, the food and drinks were excellent and the entertainment team was top notch, especially Roberto! Very accommodating!! Can’t wait to visit again.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children cannot stay at this hotel.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2005
- Renovated: 2013
- Number of Rooms: 521
With a stay at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Mamitas Beach. This luxury property is 0.1 mi (0.2 km) from Playa del Carmen Main Beach and 1.4 mi (2.2 km) from Playa del Carmen Maritime Terminal.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Fusion cuisine at Pelicanos, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 3 poolside bars.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 6781 square feet (630 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.
Make yourself at home in one of the 524 air-conditioned rooms featuring indoor private spa tubs and LED televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Fusion cuisine at Pelicanos, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 3 poolside bars.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 6781 square feet (630 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.
Make yourself at home in one of the 524 air-conditioned rooms featuring indoor private spa tubs and LED televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Services & Amenities
Most Popular Amenities
Golf Course
Outdoor Swimming Pool
Exclusive Beach Area
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Airport Pick-up Service
Airport Shuttle Service
Bar
Library
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Café
Meeting RoomAdditional charge
Multi-Function Room
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Café
Meeting Room
Restaurant
Restaurant
No additional info available
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