Paradisus la Perla Adults Only R. Maya
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1 room, 2 adults, 0 children
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Paradisus la Perla Adults Only R. Maya
No.7 of Premium Hotels in Playa del Carmen
Calle 88 Nte, Luis Donaldo Colosio, Playa del Carmen, Quintana Roo 77719, Mexico
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Amenities
Golf Course
Outdoor swimming pool
Exclusive Beach Area
Diving
Snorkeling
Sauna
Spa
Massage Room
All amenities
Property Description
Located in Playa del Carmen (Luis Donaldo Colosio), Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is within a 10-minute drive of Mamitas Beach and Quinta Avenida. This beach property is 2.4 mi (3.9 km) from Quinta Alegría Shopping Mall and 7.9 mi (12.7 km) from Río Secreto.
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8.4/10
Cleanliness8.4
Amenities8.4
Location8.4
Service8.4
All 100 reviews
Surroundings
Airport: Cancun International Airport
(53.5 km)
Landmarks: Playa 88
(290m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
The Reserve Suite-Nature View
1 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Master Suite-Nature View
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
10
the Reserve Master Suite-Garden View
2 Double bed
Has window
Non-smoking
Garden View
Check Availability
5
The Reserve Junior Suite-Swim Up
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
7
The Reserve Presidential Suite
Non-smoking
Check Availability
5
Two-Bedroom Master Suite
Bedroom 1:2 Sofa bed and 1 Queen bed and 1 Queen bed and 2 Double bed and 2 Sofa bed ● Bedroom 2:2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
7
the Reserve Master Suite-Swim up
1 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
6
The Reserve Junior Suite-Nature View
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
6
the Reserve Suite-Swim up
1 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
3
Nature View Suite
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
6
Roulette Room Playa Del Carmen Or La Perla
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
5
Junior Suite-Nature View
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
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Guest Reviews
8.4/10
Very Good
100 reviews
Verified Reviews- Cleanliness8.4
- Amenities8.4
- Location8.4
- Service8.4
Average for similar properties in Playa del Carmen
AI Summary
Guests appreciate the exceptional service, friendly staff, and prompt room service. The cleanliness, well-kept facilities, and peaceful ambiance are consistently praised. No notable disadvantages mentioned.
Clarisse F
June 12, 2025
Not as it once was. The bell hop and restaurant staff, even by the pool are amazing, hardworking, and helped the customer experience.
The Reserve concierge staff, are not a good fit for their roles. Luis is the one to welcomed us, thay really soured oir experience. He lacked enthusiasm and was rude. When you asked him for help, he was condescending and treated you like a bother. Cynthia, who was supposed to be our private concierge, lacked anticipation or the desire to even help you. She didn't give us a tour of the resort and had crappy attitude overall. We questioned what was the point of upgrading to The Reserve experience if the concierge staff have poor service, empathy, or desire to help give a warm and pleasant experience. Cynthia talked to us like we were being commmanded and she had zero hospitality. Her WhatsApp messages were very automated and she had no grace or consideration in person. She knew it was a family vacation and she ignored all the useful insights to help make our stay memorable. This is our 3rd Paradisus line booking and due to Cynthia and Luis, we will never book with Paradisus or Melia again. Why would you advertise a Luxury and memorable experience when you can't even have a concierge team that actually wants to help. They should promote the staff from the pool like Alfredo or servers at the Hadar loke Ernesto, Nelvia, and Jorge, as they know how to provide a great customer experience and makes you feel welcome.
Kenneth
June 2, 2025
The property was beautiful and very relaxing. There is a family resort attached. It was nice because we stayed in the adults only and our younger family members stayed on family side and we could enjoy adult side as well as family dining and pools during the day with our younger family members. It was a long way out of town so nothing very close. A very hot long walk to 5th avenue snd port. Spent quite a bit of extra money on taxi rides to go anywhere. Resort is very amazing so you don’t need to go anywhere. But we like to get exposed to culture outside of fancy resort so we enjoy getting off property a little. Plenty of pools and dining. Gorgeous and tranquil atmosphere. Very spread out so be prepared to get your steps in which I loved but if you have limited mobility you need to upgrade to family concierge or reserve. I would definitely return. Due to time of year (May) beach and ocean was unusable due to sea ****. Overall a real jewel of a resort!
Michele
May 30, 2025
Our concierge, Eduardo, was amazing! He went over and beyond to make our stay exceptional. Everyone at La Perla was friendly and we had a wonderful time. The food was excellent too.
Jayne
May 27, 2025
We stayed for 5 nights and it was a good time. Property was very clean with good food.
The staff were kind and helpful.
Buffet at Hadar was great, Ismael, Shaira & Victor were great here along with others we sadly did not catch their names.
Lows, lots of seaweed. The heat seemed to exasperate the issue.
Stanley
May 25, 2025
Typical all inclusive. Older property that needs updating. Buffet was as expected but sadly the specialty restaurants were not good the steak house being the biggest disappointment. The swim out Reserve “quiet pool” was dirty & not maintained. The larger pools were so slippery and with that many people they need chemicals. Clear markings where they have not been scrubbed. Employees are so kind and friendly, housekeeping was amazing! NO FANS in any open air spaces or closed to circulate air so be prepared to be very hot, it was 92 daily. But plenty of chairs, clean towels and cabanas. Entertainment was cultural and so amazing (highlight). Low water pressure and we lost power several times. Honestly would not recommend & it’s significantly more money than other all inclusive for what reason we couldn’t figure out. Beach wasn’t available but that was nature not the resort.
lashell
May 23, 2025
The property was beautiful. The food and drinks were 3 out of 5. The service was very good. Oscar at the Fahrenheit bar is the absolute best. The downside was on our last night they had rolling blackouts and it disrubted our last night and we couldn't enjoy ourselves because our hot tub didn't work, it was pitch black and it was scary to hangout in our swimout pool and the television never worked again.
Yamilet
May 19, 2025
Staff was courteous and super attentive. Grounds are immaculate, well kept and maintained. Food was Delicious. Plenty of activities to keep busy as well as time for quiet and relaxation. Would return in a heartbeat. Loved this resort.
Bernard
May 18, 2025
We had a wonderful stay. Upgrading to the Reserve was well worth it. Access to an additional restaurant, pool, and steak-house menu items were all valuable adds. Room was spacious and comfortable. Pools were close by and roomy. Swim up bars were well stocked and staffed by great bartenders. Can't really offer any critical comments.
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Outdoor swimming pool
Exclusive Beach Area
Diving
Snorkeling
Sauna
Additional charge
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Car Charging Facilities
Car Rental
Bar
Restaurant
Taxi booking service
Meeting Room
Additional charge
Multi-Function Room
Business Center
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Luggage Storage
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Valet Parking
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Taxi booking service
Business services
Postal Service
Multi-Function Room
Fax/Copying Service
Wedding Service
Meeting Room
Additional charge
Business Center
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Front Desk Safe
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
Spanish
Food & drink
Snack Bar
Bar
Lobby Bar
Room Service
Public areas
Garden
Smoking Area
ATM
Elevator
Health & wellness
Spa
Additional charge
Windsurfing
Diving
Golf Course
Off-site
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Additional charge
Body Care
Snorkeling
Yoga Session
Activities
Public Beach
Eco Tours
Off-site
Beach Umbrella
Exclusive Beach Area
Cleaning services
Dry Cleaning
Additional charge
Ironing Service
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Accessibility
Accessible Rooms Available
Safety & security
Security Alarm
Smoke Detector
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children are not permitted to stay at this property
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 1899
- Number of Rooms: 585
Phone:+52-984-8773900
Email:paradisus.playadelcarmen@melia.com
Located in Playa del Carmen (Luis Donaldo Colosio), Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is within a 10-minute drive of Mamitas Beach and Quinta Avenida. This beach property is 2.4 mi (3.9 km) from Quinta Alegría Shopping Mall and 7.9 mi (12.7 km) from Río Secreto.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Sal Steak Cave, one of the property's 14 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 15 bars/lounges. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has 25005 square feet (2323 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 393 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Sal Steak Cave, one of the property's 14 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 15 bars/lounges. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has 25005 square feet (2323 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 393 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Frequently Asked Questions
What are some things to do near Paradisus la Perla Adults Only R. Maya?
You can visit the following landmarks near Paradisus la Perla Adults Only R. Maya: Playa 88, 290m from your search (straight-line distance). What are some things to do near Paradisus la Perla Adults Only R. Maya?
What amenities and services does Paradisus la Perla Adults Only R. Maya have?
Paradisus la Perla Adults Only R. Maya has the following amenities and services: Shuttle Bus Service.What amenities and services does Paradisus la Perla Adults Only R. Maya have?
Does Paradisus la Perla Adults Only R. Maya have a swimming pool?
Yes, Paradisus la Perla Adults Only R. Maya has a pool.Does Paradisus la Perla Adults Only R. Maya have a swimming pool?
Are pets allowed at Paradisus la Perla Adults Only R. Maya?
Unfortunately, pets are not allowed at Paradisus la Perla Adults Only R. Maya.Are pets allowed at Paradisus la Perla Adults Only R. Maya?
What are the check-in and check-out times at Paradisus la Perla Adults Only R. Maya?
The check-in time at Paradisus la Perla Adults Only R. Maya is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Paradisus la Perla Adults Only R. Maya?
Which airport is closest to Paradisus la Perla Adults Only R. Maya?
Cancun International Airport is the closest airport to Paradisus la Perla Adults Only R. Maya, and it is about 45 mins from hotel by car (53.5 km).Which airport is closest to Paradisus la Perla Adults Only R. Maya?
How much does it cost to stay at Paradisus la Perla Adults Only R. Maya?
Prices at Paradisus la Perla Adults Only R. Maya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Paradisus la Perla Adults Only R. Maya?
About This Property
| Nearest Airport | Cancun International Airport |
|---|---|
| Distance to Airport | 53.51KM |
| Average Price From | VND22411810 |
| Hotel Star Rating | 5 |