Tapestry Collection By Hilton Hotels in Porto

It’s far away from the Sao Bento metro and train station, you need to walk 15 minutes steep road with your luggage. I want to get two spoons, they told me to get them at the bar by myself. The check out time is 12:00pm, but the aircon and tv stopped automatically at 11:30am, I think they remind me to check out but the reminder is far too early.

We booked a junior suite and asked to be put on a high floor. However, we got assigned the ground floor room facing the inner courtyard, making the room quite dark. And the lighting inside the room did not help either since most of the lights were directed light. We have asked for a change of room but was told its not available. The room is on the ground floor close to the lobby and the restaurant. When we asked to change the room, I have expressed my concern that it would be noisy and the front desk agent assured me that it would not be the case. Then on New Year's Eve, they have a party in the restaurant with very loud music. And the sound obviously leaked into our room, and the party lasted till the small hours. The selection of food items at breakfast is quite limited. Its really quite mediocre compared with other hotels in this category. The only saving grace for this hotel is its location.