Hotel Carol Reviews

Name: Hotel Carol
Address: Kurta Konráda 12, Prague 9, Prague, 190 00, Czech Republic, Kurta Konráda 12, Overseas, Czech Republic
Rating: 8.8

Hotel Carol

Kurta Konráda 12, Prague 9, Prague, 190 00, Czech RepublicView Hotel Details

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Rooms and Guests

Guest Reviews of Hotel Carol

8.8/10

Very Good

88 review

Verified reviews

Location8.6

Amenities8.6

Service8.9

Cleanliness9.2

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All reviews(88)

Positive reviews(37)

Reviews with photos/video(5)

Friendly staff(19)

Awesome stay(11)

Delicious breakfast(9)

Great location(9)

Clean and tidy(8)

Paul Tereszczak

Superior

Stayed in Mar 2025

Travel with friends

1 review

10.0/10

Outstanding

Posted on Apr 17, 2025

Very nice hotel, friendly staff, free coffee & cake in the lobby. Restaurant serves Jewish food, unusual but mine was tasty. Had a really nice stay and would use again.

Response from Property: Dear Guest,Thank you for sharing your feedback with us! We truly appreciate your comments and are glad to hear about your experience. We always strive to provide excellent service and comfort for our guests, and your input helps us continue to improve. We hope to have the pleasure of welcoming you back in the future and making your next stay even better.Warm regards,Matúš

Dror Malka

Superior

Stayed in Aug 2024

Business travellers

32 review

6.0/10

Posted on Sep 27, 2024

Far from the center, nice service, gym is needed also the tea and coffee machine should be in the room and not at the lobby, breakfast must be improve only 2 type if fruit which is very poor at least 5-7 items should be forest furirt, banna is must in 4 star hotels. Also almend, casweu nugget, avocado and more vegetables.

Response from Property: Thank you for your feedback! We're glad you appreciated our service and will certainly take note of your suggestions. We understand the convenience of having a gym and in-room tea and coffee facilities, and we’ll consider these improvements to enhance guest comfort. We hope to welcome you back soon with an even better experience!Matúš

西之坊穂

Superior

Stayed in Jun 2024

Business travellers

1 review

7.5/10

Posted on Jul 28, 2024

I stayed in Hotel Carol for 6 nights in July. Staffs are very friendly but I stayed in the room without air-con. That room was very hot to stay in the room in the day time. I asked the stuff twice to change my room, but they didn’t. And the menu of breakfast was almost same for 6 days.

Response from Property: Thank you for your feedback and for choosing Hotel Carol for your stay. We're pleased to hear that you found our staff friendly, but we're sorry to learn that the lack of air conditioning affected your comfort. We appreciate your comments as they help us improve, and we hope to offer you an even better experience on your next visit!Matúš

Abubakar

Superior

Stayed in Jun 2024

Solo travellers

1 review

9.5/10

Amazing

Posted on Jul 15, 2024

It was a wonderful experience and I thoroughly enjoyed my stay. The hotel amenities were excellent and generally their services were top notch. The hotel staffs especially Josefina and Giril were very fantastic as they made sure I didn't lack anything during my stay. The location of the hotel is equally good because it is not far from the city center.

Response from Property: Thank you for your wonderful feedback! We’re thrilled that you had such an enjoyable experience and appreciated our amenities and services. Josefina and Giril will be delighted to hear they made a difference in your stay—they truly embody our commitment to guest satisfaction. We're also glad you found our location convenient. We look forward to welcoming you back for another fantastic stay!Matúš

Guest User

Superior

Stayed in May 2024

Business travellers

2 review

8.0/10

Very Good

Posted on Jul 1, 2024

Location is quite off, room was minimal with no amenities found in major hotel chain. Stayed there due to need to access to an event site which was 15 minutes walk.

Response from Property: Thank you for sharing your experience with us. We’re sorry to hear that our location and room amenities did not meet your expectations. We aim to provide a comfortable stay and understand the importance of certain amenities for our guests. We appreciate your feedback, as it helps us improve, and we hope to better serve you should your travels bring you back to the area. Thank you again for staying with us. Matúš

Guest User

Superior

Stayed in Dec 2023

Solo travellers

1 review

9.5/10

Amazing

Posted on Jan 15, 2024

Excellent & warm welcome on arriving and on leaving from Karel. Rooms are modern & nicely decorated.

Response from Property: Thank you for your kind words! We're delighted to hear that Karel's warm welcome made a positive impression on your stay. It's wonderful to know you enjoyed the modern and nicely decorated rooms as well. We look forward to welcoming you back for another excellent experience! Matúš

Guest User

Superior

Stayed in Nov 2023

Couples

1 review

9.0/10

Great

Posted on Dec 10, 2023

Enjoyable stay at the hotel. Reception service was very friendly and full of local and Prague information for a couple on a holiday. Would happily stay again if I ever travel to Prague. The hotel was very clean and warm. The reception and the lobby had a feel of a top of the range/high star hotel. Only slight downfall was that the rooms were slightly dated and just felt like a bed and four walls.

Response from Property: Thank you for choosing to stay with us! We're delighted to hear that you enjoyed your experience. Providing a comfortable and memorable stay is our top priority, and we appreciate your feedback. We look forward to welcoming you back in the future for another great stay! Safe travels! Matúš

Amirhossein771

Superior

Stayed in Jul 2024

Couples

3 review

10.0/10

Outstanding

Posted on Oct 11, 2024

Nice hotel and nicer breakfast

Response from Property: Thank you for your kind words! We're delighted to hear that you enjoyed both the hotel and our breakfast offerings. We look forward to welcoming you back for another wonderful stay!Matúš

Mojtaba Fattahi

Superior

Stayed in Jul 2023

Couples

1 review

7.0/10

Posted on Aug 27, 2023

Friendly staff and good service. They surprised me with red wine for my birthday. Great location of the Hotel. Facilities and breakfast quality are average.

Midou

Deluxe

Stayed in Feb 2023

Business travellers

27 review

9.0/10

Great

Posted on Apr 5, 2023

Nice hotel in a nice location comparing with the price. I couldn't find a room with double bed. Only two single beds rooms. I liked the breakfast taste but it's the same breakfast everyday. I would stay in it again if I'm back to Prague

Response from Property: Dear Guest,Thank you for taking the time to share your review with us. We're thrilled to hear that you found our service to be very good and that our team provided a welcoming introduction.Your kind words are greatly appreciated and will be shared with our team. We value your feedback as it motivates us to continue delivering the high level of service that we pride ourselves on.Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Matúš

Anonymous User

Superior

Stayed in Mar 2023

Couples

8 review

8.0/10

Very Good

Posted on May 9, 2023

Great location, clean and friendly staff. Major tourist spots not far from hotel

Manny_S

Superior

Stayed in May 2022

Other

1 review

9.5/10

Amazing

Posted on Jun 19, 2022

It was a really very pleasant stay. The staff was very friendly and the Breakfast was really one of the best I’ve had. Everything was freshly prepared and there is something for taste. Too bad the pool was closed but that is certainly not why I booked there. Would I recommend this Hotel? Yes of course!

Juan thaï

Superior

Stayed in Apr 2025

Couples

8 review

10.0/10

Outstanding

Posted on May 9, 2025

Hotel, very clean, very friendly and dynamic staff, shame that the private parking is chargeable €29 per night, not specified

Original TextTranslated by Google

Response from Property: Thank you for your review, Juan! We're happy to hear you appreciated the cleanliness of the hotel and found our staff friendly and dynamic — that truly means a lot to us. It seems your message was cut off regarding the private… If there was anything specific you wanted to share or suggest, we’d love to hear more. Your feedback helps us improve.Looking forward to welcoming you again!Best regards,Matúš

Anonymous User

Superior

Stayed in Mar 2025

Family

11 review

6.5/10

Posted on Apr 23, 2025

Hi, the service was ok, the hotel was far from the centre, you had to take the tram that went to a station and make several changes to go to the centre.

Original TextTranslated by Google

Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We're glad to hear you found our service satisfactory. We understand that our location may require additional travel to reach the city center, and we appreciate your comments as they help us better inform future guests. Should you visit us again, our team would be happy to assist with transportation tips to make your journey as smooth as possible.We hope to have the opportunity to welcome you back.Best regards,Matúš

Maidahaha

Deluxe

Stayed in Mar 2025

Travel with friends

81 review

8.0/10

Very Good

Posted on Apr 22, 2025

It is located in the quiet eastern part of Prague, with convenient transportation and a large enough room.

Original TextTranslated by Google

Response from Property: Dear Maida,Thank you for your kind feedback! We're pleased to hear you enjoyed the peaceful location, convenient transport options, and the comfort of your room. It was a pleasure having you with us, and we hope to welcome you back on your next visit to Prague!Best regards,Matúš

Hotel Carol Reviews

Hotel Carol

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