Find Bintan Hotels with Private Pools

"Best hotel with the greatest service in Bintan. Location is near ferry terminal, felt like a 6 star hotel. They provide free shuttle service too. All the staff were SO POLITE and accommodating and no language barrier at all. They are very very friendly and very eager to make sure your stay is very enjoyable in every aspect. We felt so welcoming the moment we stepped in hotel grounds. Pool area was huge and room very spacious and clean. We wish we can visit every weekend if not for work commitments. It's indeed the super place to wind down, chill and relax."

"Staying at the Cabin Villa at De Bintan Villa has been such a delightful experience! I’m so happy to be back, and this time I had the chance to try their new cabin with its serene sea view. The staff here are incredible and truly made my stay feel warm and welcoming. Plus, the room was spotlessly clean, which made it even better. The journey started smoothly with Bobby, who picked me up and made the drive comfortable and enjoyable. Agus who sent me back to ferry terminal is awesome too ! At the Cabin Villa, Erni and Deka were always there with bright smiles and friendly service, making sure everything was perfect. Andy, who drove me between the Cabin Villa and the Cliff Cafe, was also exceptionally warm and friendly, which made the experience even more pleasant. At the Cliff Cafe, Suhardi and Seltiya provided attentive and helpful service, making me feel right at home. Overall, it was a wonderfully warm and enjoyable stay with a great room and kind people with beautiful smiles. Thank you so much for everything, and I can’t wait to come back again!"

"Came here with my mother and we both loved it, the service was impeccable from the very start to the end. Everything was smooth, when they picked us up from the ferry terminal we were greeted with cookies and a cold towel. Upon reaching, everyone was so helpful and it was convenient to get around as we just had to call or drop a text and a buggy would be sent to pick you up and bring you wherever u want. With every room, you get two very nice bicycles for you to go around and explore. They plan lots of activities so you definitely won't be bored, some of the complimentary ones include free yoga, kayaking, stand up paddling, etc. The paid ones were also very worth it, the spa massage was just lovely. They even hang a hammock in your room upon request and it was my favourite place to relax. The room itself was very clean and spacious. What surprised was me that every night they would place complimentary traditional snacks and a little bed time story of a traditional tale in your room (We got kueh lapis and Kue Bingka Ubi), we did not know about this so we were super happy, felt like every detail was well thought of. Additionally, I was celebrating my mother's birthday and they surprised us with a cake and lovely set up on the bed. There were quite a bit of insects but can't be helped if you want to enjoy the beauty of nature. They do take utmost care against this with each room including a tray of insect repellant, coil that is free to use and we also learnt that everyday they fumigate the place and spray it down twice to reduce insects. The complimentary breakfast had such a good spread too and their on site pool bar and restaurants were all delicious. I usually do not write reviews but this was such a beautiful experience, I had to write this. I would love to give my thanks to all the lovely staff for such a good experience. We will definitely be back!"

"Villa is large and spacious, but felt old and not well-maintained. Upon entering the villa, we were immediately greeted by many dead leaves scattered all around the pool deck and floating on the pool. Floor also felt dirty, so we wore our slippers everywhere. The shower is outdoors, which meant we had to bathe with our slippers on. Bathtub’s drainage was not working despite a technician being sent over. With the pool brightly lit at night, we could see many impurities floating around inside + I swam head on into a FROG while trying to enjoy the pool at night. Breakfast was edible but unimpressive, and the latte tasted like water. We stayed in the Deluxe Suite Villa but our villa did not match the photos online. One good point about the villa is its location - it’s the closest accommodation to Plaza Lagoi, which has some good options and marts, and Lagoi Beach, which is beautiful at sunset and very clean. Overall, would not recommend this to family and friends unless they do a major revamp/vastly improve on their maintenance."

"Loved the location as it was away from everywhere. A nice resort with lots of privacy. There wasn't much to do and it was a good getaway if you juz need that time to chill and read a book. Loved the generous use of space but wished that they labelled which is the shampoo and which is the bath gel in the bathroom. Yes there were flies when there's food, spotted a small cockroach and ants too, but oh well, that's life. The food wasn't fantastic and so it is a good time to eat lesser :)"

"This resort offers a truly unique and serene experience, tucked away in a secluded part of Bintan. It's perfect for those looking to escape the hustle and bustle of city life. As it’s located in a rather remote area, there isn’t much in the immediate surroundings, and activities are quite limited unless you're willing to travel out to the main city, which is about an hour’s drive away. However, the villa itself more than makes up for it — beautifully designed, exceptionally clean, and thoughtfully maintained. What really stands out is the level of service from the staff. They are prompt, attentive, and very responsive, especially when it comes to communication through messaging apps. If you’re in need of a peaceful short getaway to unwind and recharge, this place is definitely worth considering."

"Went during sch holidays,hotel was clean and new furnishings, we liked the environment which was chill an We had a wonderful stay at Hotel Indigo. My room was spacious and beautifully decorated, with a comfortable bed and amenities was Secntia brand which was nice. The check-in snd check out process was seamless, service staff was great throughout as they were always greeted us with a smile, very friendly and helpful (shoutout to willy, ilman,tommy, adel & many more). We loved the hotel's pool area, and the breakfast buffet could have more live stations and variety. The location was near Plaza Lagoi & i would recommend to anyone looking for a comfortable and relaxing stay."

"We recently returned from a five-night holiday in Bintan and stayed at your hotel for the last three nights (nights 3, 4, and 5). While we were happy to secure a room for those dates, we encountered two issues during our stay that we feel should be brought to your attention— in the hope that they can be improved for future guests. 1. Room Consistency & Communication Due to high demand, the same room type we booked for nights 3 and 4 was no longer available for night 5. As a result, we had to book a different room type for the final night, all paid in advance. When we checked in, we explained to the front desk staff that we would prefer to stay in the same room for all three nights, and we were willing to pay any price difference if necessary. The staff member said they would check and get back to us—but we never heard anything further. Admittedly, we also forgot to follow up. However, we assumed that no news meant we could remain in the same room. The next day at noon, we received a sudden call requesting us to check out immediately, which completely disrupted our day’s plans and led to a rushed and stressful move. We even left some personal items behind in the process. In the future, we would greatly appreciate clearer follow-up from hotel staff—whether or not a room change is possible, please confirm with guests either way rather than leaving the matter unresolved. 2. Villa Room Maintenance On the last night, we moved to a villa. Unfortunately, during our shower we discovered that the drainage system was severely clogged. Water from the shower area didn’t drain properly, and water even backed up from under the sink and around the toilet. This was not only inconvenient, but honestly quite unpleasant. While your staff did eventually help us resolve the issue, it significantly affected our overall experience and left a negative final impression. We chose your hotel with high expectations and understand that busy periods can lead to service challenges. But with a bit more proactive communication and better room maintenance, we believe the guest experience can be much improved. Thank you for taking the time to read our feedback."

"We booked 4 rainforest sea view villas from Singapore. The rooms are in the traditional Balinese villa resort style. They are spacious, beautiful, clean, and equipped with complete toiletries. There are also two pairs of Japanese slippers for showering or going to the beach, and two pairs of cloth shoes for wearing in the room. The hygiene is good, and they clean twice a day. There are three-hole British sockets on both sides of the long table in the room, and there is no need for Indonesian plugs at all, which is very convenient to use. The balcony also has a large jacuzzi.The room is very quiet, and you can hear birds singing in the early morning. All the staff can speak English, and they are all very kind and polite, and their service attitude are also great. The breakfast is also good, and there are many food choices. Whether you go to eat or go back to the room, you can call the hotel's free buggy. Overall, we were very satisfied with our stay. We will continue to stay in the same BanyanTree when I come to Bintan Island again."

"Everything was great but please learn to delivery ”no” message to your customer instead of stalling tactic. We requested for early checkin as the ferry disembarked at close to 12pm. The concierge told us it was subjected to availability. They will try to clean up room quickly. We waited close to 3hrs, 15mins before official check in time to get the room. But we noticed neighboring units were empty.. and due to low occupancy, the breakfast was ala-carte instead of buffet."