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5 star

Hotel Unuk
4.5/578 Reviews

Hotel Unuk

Casco Antiguo Seville|0.95km from Real Alcázar de Sevilla
Positives: 1) Reception very professional. 2) Perfect location for both old town and shopping district. 3) Junior Suite nice size considering size of building. Bed very cosy and gorgeous bathroom with one of the best showers I’ve experienced at a 5 star and plus level. 4) Hotel spotlessly clean. Negatives: 1) The welcome drinks should be provided as in all 5 star and plus establishments upon arrival. At UNUK, you are provided with a key which you are to present during your stay. This is just a cheap scam to force customers who are paying 5 star plus prices to stay in the hotel band then pay more for extra drinks and maybe even food. I just handed the key back upon departure, very poor start and disappointing end. 2) The service at breakfast was the worst I have ever experienced. a) Except day 1 on Wednesday 15th, we were left at the breakfast entrance, despite the staff walking around an empty restaurant. On the other 3 occasions, we were rescued by one of the kind gentlemen on reception, who took our number and allowed us in. b) On Friday 17th we were abruptly told twice by the blonde lady to wait as we were ordering, seemed to be a connectivity issue, but we were never told. c) I then received a cup with a crack. Staff in a 5 star plus restaurant and the hotel management should ensure this is an absolute no no. d) On Saturday 18th we had to ask for service for the cooked food order, that’s unforgivable service. Then it got worse, The lady with the dark hair who was working the early shift, despite me showing her the menu had no idea what we were ordering. So instead of clarifying or asking a colleague just walked off and I received my breakfast, but my wife did not. Absolutely not 5 star plus, hence my 2 star rating. We will be returning to Seville, but not to Hotel UNUK.

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Top rated hotels in Seville Province

Searching for hotels near Real Alcázar de Sevilla? Compare room rates and reviews to find your ideal stay.
Hotel Palacio Alcázar
4.3/579 Reviews
Casco Antiguo
We were not staying at the hotel , but having met some rather rude waiters in the “we are so busy we don’t care” area around the palace we spotted the roof top terrace advert. Great view and the beers were cold and tasty. Marta in the rooftop bar was friendly and efficient - so hospitable, professional and full of interesting conversation. A Star! On reception I needed help with purchasing some tickets on line Helena was amazing - polite, professional and just brilliant in every way. She navigated the Spanish website for me and the tickets were sorted. Again a Star! If these two wonderful people are a reflection of the hotel then - wow! Big thank you to both ;)
Hotel Legado Alcazar
4.6/5102 Reviews
Casco Antiguo
This small hotel is a complete gem and was a fantastic base for for our visit to Seville. The hotel is smart, immaculately clean and located in a quiet street adjacent to the Real Alcázar. Our room looked out into the Alcázar gardens. All of the central attractions and a great many eateries are just a short walk away. I cannot review the hotel without mentioning both the charm and the extraordinary kindness of its staff. Everyone was welcoming and offered great advice that helped us to enjoy and make the best use of our time in the city but during our visit we lost some important documentation. Our hosts went 'way above the call' to mitigate the difficulties this caused; extending our stay and interceding directly with the police on our behalf. Exceptional levels of initiative!
Halo Boutique Hotel
4.3/5105 Reviews
Casco Antiguo
Nice hotel and great customer service. Bought the breakfast option and it was actually not bad for the price. They also offer free coffee mini bar at 6pm. The room I got has stairs, so be cautious when opening the door! My room has patio and it is very private. Location is really good, close distance to the attractions. Recommended.
Hotel Boutique Casas de Santa Cruz
3.9/541 Reviews
Casco Antiguo
Located centrally in Sevilla old town. In the middle of a maze of tiny streets within walking distance of all the main attractions, e.g. Alcazar and Cathedral, near the old town, as well as numerous of restaurants/Tapas bars etc. Lovely helpful staff who make you feel relaxed from the moment you arrive. We had a great welcome from both Joaquin and Natalie on reception each day and we were offered a glass of cava on at least two occasions. The check in is at the sister hotel “Halo” which is less than one minute walk around the corner. The room was quite small and rustic (which is what we expected from a boutique hotel). We had a standard room. Only downside was that the coffee / tea pods and water bottles were not replenished each day after the room had been cleaned so we had to ask for more at reception. The half-sized bath with overhead shower was a challenge and might be easier if it were a walk-in shower instead. We would stay here again on a return visit.
Hotel Doña Lina
4.2/517 Reviews
Casco Antiguo
Very good store: Just beside Seville Cathedral, walk out of the alley, the beautiful city center, walking distance to any attraction, safe at night, alleys are tourists, there are Watching the flamenco show, there is dinner, there is a night view, very lively! The owner also has a restaurant next to it. It is very romantic. The small hotel is a typical Arabian-style house with 3 floors. There are 3 people, suitable for couples and families to live in, and can experience the local residential life very comfortable! very comfortable! Same as home! It is recommended to stay here, one is the restaurant and a small garden, there is a band singing, there are orange trees with big oranges, the oranges are all over the floor, so beautiful!
Apartamentos Suites Santa Cruz
4/542 Reviews
Casco Antiguo
The good news:- it is absolutely ideally located for everything in the old town. There is a roof terrace with plunge pool at the hotel that can be used which they don't tell you about! The free walking tour is worth doing especially on a first trip to Seville to help get your bearings. Now for the bad: Having booked a ground floor twin room 5 months in advance, we were given a double on the first floor. After complaining and insisting on seeing the manager he eventually got us an incredibly uncomfortable camp bed for our first night. They did give us the room we had booked for the remaining 2 nights - but with stained linen on one of the beds. The breakfast is not a buffet as stated - it is very much portion controlled on a tray. Only one coffee capsule per person allowed (more available at additional cost). It is very noisy with banging doors (2 heavy front doors and each individual suite) going most of the night as well as a noisy pedestrian street with no double glazing. The nearest taxis can get to the hotel/suites is less than a 5 min walk. Not all suites have a kettle -so if you need one, check it is there. Apart from stained linen the rest was clean enough but housekeeping and some of the receptionists (not Alejandro) need re-training.

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