Guest User
September 2, 2023
I booked EXECUTIVE ROOM with Complimentary Lounge Access.
The TERRIBLE Stay I has in this NOVOTEL PUNE VIMAN NAGAR ROAD on CLEANLINESS.
Look at the attached Photo the bed sheet full of small ball and dirty. Very bad feeling how can such 4 star Hotel Cleanliness in this way.
When staff change Bed sheet they can't feel or see? ? ?
I called them to change the bedsheet at 1am+ and the staff just throw the quilt on the floor change the bed sheet then put then quilt back without change the quilt cover.
The feeling staff gave me is normal nothing wrong.
Very Disappointed and Worse Stay I has in this Hotel as I stay at other NOVOTEL no issue at all.