Haven Plaza Reviews

How can Trip force me in a prison? Shame on you — there were no windows!!! That those rooms exist, I understand. That Trip does not make it c’ear is entrapment. I want my money back!! And I’m sure the guy lied to me. He said they were fully booked, but that the next day they’d call me to change. They never did. He was giving me a room for two, but I said I’m alone. He gave me a room with only one towel; how could I have showed up for a room for 2 and get only one towel. Obviously there was another room available. Also: amongst the worse service ever received in my life!!! (I’m a senior who has travelled to approximately 80 countries in 60 years). They obviously have NO training in customer care. It is appalling. Having just left them, I don’t have the energy for details.

The overall condition is average, the bathroom smells like smoke. The biggest problem is that the hotel's wifi is restricted and can only access a few websites such as Google and YouTube. When I asked the front desk, I was told that Chinese websites cannot be accessed, but in fact, other foreign websites cannot be accessed either. Moreover, there are no hotspots that can provide an open network, so you need to communicate with people online, and cannot book tickets or buses. The front desk couldn't speak English, and it was difficult to communicate when asking for help. The experience was very poor.

The price/performance ratio is still very high But the room I live in has no windows And the elevator is very noisy at night But this price is the cheapest nearby. The novahotel is 100 meters away and 1,000 kilometers away. The Ibis in Jeddah cost more than 400 per night, which is cheap and clean. When we arrived in Riyadh, it cost more than 1,100.

The service at the front desk of the hotel is extremely poor. I was told to pay to extend my stay for one more day, so I reserved a room for the night shift. I was not sure about the early shift, and even had to pay a temporary increase. When I checked in, I looked like I didn't care. The room has no window, and the bedding is very old. I suggest you not come here.

The hotel is different from what was mentioned in your site. It is not 4 star hotel. It is 2+

Average hotel in general (friendly and helpful reception)

The location is perfect, so convenient, the sanitary environment is so-so, it's an old hotel. I will still choose here next time I travel, after all, convenience is king. Next to it is the King Khalid Library, a popular spot on the internet. Walkable to landmark sightseeing spots

The room is very big, The decoration style is particularly beautiful. The location is also convenient. You can exchange currency, eat, and walk nearby to get all the basic conveniences of life. Front desk staff friendly.

The environment is very good, Breakfast was very good, The guy at the front desk is very nice

I chose this hotel cheaply and regretted it as soon as I checked in. The hotel service is hard to describe, and the facilities are too old. If you have enough budget, you'd better choose a higher-level hotel. I don't recommend this hotel.

It's okay. It's relatively clean. The sound insulation is very poor. You can hear someone talking in several rooms. The breakfast is passable and the service is okay.

Very good, I like it very much

The hotel is located on the main road. There is a tall and beautiful shopping mall more than 1 km away. There is a gas station and convenience store on the road where you can buy food. The room is spacious enough and clean. The breakfast is a rich Arabic buffet. Two tips: the room you live in has no windows and low-frequency noise

The location of this hotel is in the city. It is very convenient to go everywhere. It is close to the Kingdom Center and there is also a library. It's also convenient to have food around. The room is relatively clean