Ibis Budget Paris Porte de la Chapelle - Aréna

The location is really good. Many restaurants nearby and also convenient to go sightseeing.

Our stay was great, really friendly staff at reception helped us check in quickly and find our way around

location is super inconvenient being in the middle of a construction project, Night audit guy was rude.

Property was in a very unsafe area. Due to construction, there was no pedestrian crossings and no Uber would lift us. Nearest metro, Port de Chapelle, which the receptionist sent us to with no warning, is so unsafe, feared for our lives due to being followed and harassed by groups of men. Towels provided by hotel were dirty and sink leaked. We checked out one day early and when we told staff this they did not even ask why we had decided to book another hotel. Would not return or recommend.

I arrived early and asked to store by luggage before I could check in. The receptionist said that they would store for a fee, which I thought somewhat unreasonable. More disappointing was the fact that the receptionist said that the front desk is closed and the power off for the early afternoon. That seemed evident because the air conditioning certainly was not working in the lobby and the front sliding doors were wide open did not close and open. There were flies buzzing around inside the lobby. Overall, the staff did not seem all that customer-driven.

Good property, slightly dodgy area. Wouldn’t use ******* tho as poor customer service

Everything was clean and modern but we don’t recommend going home at night. Someone was running after us

Value for money, friendly staff, very reasonable, close to transport but didn’t feel safe in the area at times walking to the station. Many homeless in the streets around.

The rooms were ready early which was nice because we arrived on a red-eye and needed to sleep. The rooms looked nice in all of the photos but we didn't expect to have concrete floors and a tight area. The rooms are very narrow. The bed in the middle of the room was just two singles pushed together. There wasn't much room for luggage and we had an infant that needed to sleep on the ground because the bed had a gap in the middle. The breakfast was good and better than trying to find a location close. The neighborhood is ROUGH. Be prepared to walk past the tent city and panhandlers. If we did it again we would stay somewhere else.