Fairfield Inn & Suites Salt Lake City Airport Guest Reviews
4.2/5
Very Good
53 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(53)
Positive reviews(34)
Negative reviews(19)
Yyyyy1234
King Room
Stayed in 2024年5月
Family
5 review
4.7/5
Amazing
Posted on 2024年5月25日
Very pleasant stay. The staff are very helpful. Will stay again next time!
Guest User
Double Room with Two Double Beds
Stayed in 2024年1月
Family
8 review
4.7/5
Amazing
Posted on 2024年2月27日
The hotel is perfect, near the highway. Everything is great. We will stay again.
Guest User
Double Room with Two Double Beds
Stayed in 2022年9月
Couples
1 review
5.0/5
Outstanding
Posted on 2022年9月24日
Convenient location, people are nice, and provide free drink, pick up and drop off at airport, I like this hotel very much
Liuzx88
Double Room with Two Double Beds
Stayed in 2024年9月
Couples
4 review
4.5/5
Great
Posted on 2024年9月30日
The service is very good and the airport pick-up is very convenient.
The room is spacious and well-equipped.
The breakfast is clean and American style.
The location is not far from the airport, so it is convenient to check in as soon as possible after getting off the plane.
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Guest User
Double Room with Two Double Beds
Stayed in 2024年9月
Family
2 review
4.7/5
Amazing
Posted on 2024年9月16日
The room is not big but adequate. Quiet. Free shuttle to the airport.
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Anonymous User
Double Room with Two Double Beds
Stayed in 2024年7月
Travel with friends
13 review
4.0/5
Very Good
Posted on 2024年9月19日
Facilities: Complete
Sanitation: Normal
Environment: Convenient transportation
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Guest User
Double Room with Two Double Beds
Stayed in 2024年7月
Family
3 review
5.0/5
Outstanding
Posted on 2024年7月18日
The room is new and smells good. The staff is also very friendly.
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Kankankankankanjiang
Double Room with Two Double Beds
Stayed in 2024年9月
Travel with friends
1 review
5.0/5
Outstanding
Posted on 2024年10月4日
Good quality and low price! 100 points!
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Guest User
Double Room with Two Double Beds
Stayed in 2024年10月
Travel with friends
7 review
5.0/5
Outstanding
Posted on 2024年10月13日
Close to the airport
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Guest User
King Room
Stayed in 2023年5月
Family
19 review
5.0/5
Outstanding
Posted on 2023年5月31日
Clean and tidy, about 10 minutes away from the airport, there is a free shuttle bus, about 20-25 dollars from Uber in the city, free breakfast, simple
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Guest User
Stayed in 2024年9月
Other
5.0/5
Outstanding
Posted on 2024年9月14日
The hotel is in the process of renovation and so it was really noise and inconvenience. The breakfast was cold and coffee was cold as well. I know there’s a microwave where I could’ve warmed my coffee, but why should I have too. The shuttle driver was very late and the kind front desk lady with the big cool glasses kept calling for the shuttle person. She ended up radioing another hotel to find the driver. He finally showed up. Anyhow my reservation was for a King bed I ended up with a Queen 2 bed. It was a nightmare. Anyhow the front desk reception Mel was very professional, sweet, kind, and very helpful. She was very supportive and listened to me complaining about my morning and how my flight was delayed. She told me to think positive and to know everything will be ok and I will get back to my family soon. She bid me farewell and told me to have a fanatic day. I left the hotel feeling like I can conquer anything I put my mind too, because of her. Thank you Mel for being that person to lift me up that morning.
DbacksFn
Stayed in 2024年7月
Couples
3.0/5
Posted on 2024年7月15日
We stayed here for a quick overnight trip. My husband has a lot of Bonvoy points and we usually get water when we arrive as well as a room upgrade. We got none of those. And I don't think they were that busy. They are remodeling and there was a LOT of noise above us during the day. Breakfast was ok. Plain yogurt would be nice. There was a nice attendant keeping an eye on things. We used the airport shuttle which was handy.
Response from Property: Thank you for taking the time to share your experience with us. We appreciate your feedback, as it helps us improve our services. We apologize for any inconvenience you encountered during your stay. It’s disappointing to hear that you didn’t receive the usual perks associated with your Bonvoy points. We understand how important those little extras can be to enhance your stay. Regarding the noise from remodeling, we apologize for any disruption it caused. Renovations are necessary to keep our property fresh and up-to-date, but we strive to minimize any inconvenience to our guests. We’re glad to hear that the breakfast attendant made a positive impression. Your suggestion about plain yogurt is noted, and we’ll certainly consider adding it to our offerings. We’re pleased that you found our airport shuttle convenient. We hope you’ll give us another chance in the future, and we’ll do our best to exceed your expectations. Safe travels, and thank you for choosing to stay with us!
Guest User
Stayed in 2024年6月
Business travellers
4.0/5
Very Good
Posted on 2024年6月23日
Really easy to like this place. It’s clean, it’s professional, the staff is helpful. They put out cookies and waters, the TV has all the streaming services, and it’s really easy to get to and from the airport. I had to dock a star because the surrounding area isn’t great, but that’s not abnormal for being this close to the airport. They also had a lot of construction when I was there, but I think it’s almost done. All in all, I’d definitely stay here again.
949kl
Stayed in 2024年4月
Couples
1.0/5
Posted on 2024年4月18日
Checked in for a stay with Park and Fly stay. Was told our car would be at a different hotel because they are resurfacing the entire parking lot. I’ve had this reservation since early February. Also rate was $7.00 when I booked not it’s $10.00. I understand that they are going to start the remodel on the inside but I should have been contacted about the situation. The front desk Lady as wonderful!
Response from Property: We apologize for the confusion relating to the park and fly services and fees. We appreciate your feedback and will address these issues promptly. Please feel free to reach out to us directly so we can discuss this further. Thank you.
Guest User
Stayed in 2024年3月
Other
5.0/5
Outstanding
Posted on 2024年3月14日
Amy Peterson, the General Manager and the staff are great. The breakfast lady (Sherrie) does a great job and is very helpful and friendly to the guests. There's plenty of guest parking spaces. They also have a great hot chocolate bar in the lobby for guests and their kids, with different toppings, marshmallows and whipped cream.