Ash S
December 21, 2024
A truly magical stay in the stunning dolomites! The facilities and amenities are incredible, our room was a new garden room which was spacious, luxurious and well thought out for a ski holiday. The new luxury spa and gym were great to use after a day on the slopes to unwind and relax. The ski in/out, ski school and ski hire was so easy to sort, this is skiing made easy at the highest level. The food was very good and varied, you had a nice choice of options for dinner along with a good breakfast and lunch. The drinks, in particular the cocktails, were on another level; there are cocktails and there are cocktails! Their signature cocktails are thoughtful and well prepared using their own homemade ingredients, some of which, take 6 months to prepare. What really made this holiday special though was the incredible staff, who were happy, so passionate and so friendly. Literally nothing was too much trouble. Whether it was Simona looking after us in the restaurant or Luka and the bar staff preparing their take on a Mai Tai for us, we were made to feel very special. We have made some very special memories here, some new friends and are now emotionally connected to this wonderful hotel. It is was clear the staff are very happy working here and there were a vast number of repeat guests; some we spoke to, were on their 9th year. The Call family have created a very special place here with a winning formula. Will we be back? We have already reserved our room for next year. Thank you all for such an amazing stay and see you again soon. Ash, Vicki and Rafe x