6 Chome-1-9 Kita 6 Jonishi, Kita Ward, Sapporo City, Hokkaido, 060-0806, JapanView Hotel Details
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Guest Reviews of Hotel Keihan Sapporo
9/10
Great
1026 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.7
Service9.1
Cleanliness9.1
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All reviews(1026)
Positive reviews(1007)
Reviews with photos/video(255)
Delicious breakfast(103)
Near shopping area(83)
Easy to get around(81)
Convenient for shopping(69)
Relaxing hot springs(32)
Perfect for business trips(29)
Friendly front desk staff(27)
Delicious buffet(7)
Negative reviews(19)
Room Raider
Semi Double Room - Non-Smoking
Stayed in Apr 2025
Couples
6 review
6.0/10
Posted on May 13, 2025
Most things are self-service. I wanted to get an extra pillow but didn't think to trouble them. It's a compact room, good for just 1 night. There was also a small public bath but most people didn't stay long to use it. A bit off from where the main station is, but ok still.
Response from Property: Thank you very much for staying at Hotel Keihan Sapporo.We will do our best to meet your requests and provide the best possible service.If you have the opportunity to stay with us again, please feel free to let us know any requests you may have.Thank you for posting a review.Hotel Keihan Sapporo
Alex Eugene
Compact Twin Room - Non-Smoking
Stayed in Feb 2025
Travel with friends
3 review
8.0/10
Very Good
Posted on Mar 13, 2025
Nice hotel, but the icy road outside the hotel made it difficult to bring the luggages in and out.
Response from Property: Thank you for our comment! We look forward to see you again.Hotel Keihan Staff
Anonymous User
Standard Triple Room - Non-Smoking
Stayed in Dec 2024
Family
8 review
10.0/10
Outstanding
Posted on Feb 5, 2025
The room was not that big, it was like just an average hotel in Japan.
There was public bath and also bottled milk vending machine but there were only coffee and fruit flavour left when I went.
The weather of sapporo was announced at the board on the 1st floor.
Convenience store is close to the hotel and also there was nice soup curry restaurant nearby.
Recommend
Response from Property: Thank you for your feedback.We are happy to know that you were satisfied with your stay. We look forward to have you with us again.Hotel Keihan Sapporo
Kunsinee
Stayed in Nov 2024
Couples
2 review
8.0/10
Very Good
Posted on Dec 27, 2024
I recently had the pleasure of staying at keihan, and I must say, it was an exceptional experience. From the moment I arrived, I was impressed by the welcoming atmosphere and the professional, friendly staff. The check-in process was smooth and efficient, and I immediately felt at home.
The room I stayed in was spacious, clean, and beautifully decorated. The bed was incredibly comfortable, providing a great night's sleep. I also appreciated the modern amenities, such as a flat-screen TV, free Wi-Fi. The bathroom was spotless, with high-quality toiletries and a rainfall shower.
Response from Property: Thank you for your thoughtful feedback! We appreciate your kind comment about our staff and cleanliness. We hope to continue to meet your standards, and would be more than happy to see you again.Hotel Keihan Sapporo
Jackazuko
Standard Triple Room - Non-Smoking
Stayed in Oct 2024
Family
2 review
9.0/10
Great
Posted on Dec 27, 2024
The location is walking distance from Sapporo station. Ramen shop and MacDonald along the way. But if there is thick snow on the street, it will be difficult to move luggage. The room is quite tight with little walking path after placing big luggages. The beds are movable and there is an air purifier in the room. Friendly staff though and can speak some English.
Response from Property: Thank you for staying with us at Hotel Keihan Sapporo. We are delighted to hear your satisfactino with our service. We would be more than happy to see you again.Hotel Keihan Sapporo
LAI PING PAT
Stayed in Dec 2024
Travel with friends
12 review
10.0/10
Outstanding
Posted on Jan 10, 2025
It is a very convenient and nice hotel, this is my second time to stay!
Response from Property: Thank you very much for staying at Hotel Keihan Sapporo. We are pleased to receive such a high rating. If you have the opportunity to stay in Sapporo for the third time, please use our hotel. Thank you for taking the time to post a review.Hotel Keihan Sapporo
Pailin
Standard Twin Room - Non-Smoking
Stayed in Nov 2024
Couples
4 review
10.0/10
Outstanding
Posted on Jan 7, 2025
Everything was perfect
I will stay here when I travel to Sapporo
Response from Property: Thank you for your ratings! We look forward to see you again.Hotel Keihan Sapporo
Guest User
Double Room Non-Smoking
Stayed in Apr 2025
Couples
2 review
9.5/10
Amazing
Posted on May 5, 2025
We stayed here twice during our Hokkaido trip.
Pros: close to Sapporo station, very pleasant and accommodating staff, smooth and efficient check in and check out process, clean public bath (you can get a free popsicle), breakfast was good, plus on how the neighborhood was quiet, it was thoughtful too how there were free candies during the start of the golden week,
Cons: tbh, cant think of any. Other than it is a bit dated but hey, for the price, location, and amenities, it’s a great deal.
Overall, 5/5… we will stay again.
Response from Property: Thank you very much for staying at Hotel Keihan Sapporo.We are relieved to hear that you were satisfied with the attitude and service of our staff.We hope that you will stay at our hotel again if you have the opportunity.Thank you for taking the time to post a review.All the staff at Hotel Keihan Sapporo
Lee
Standard Single Room - Non-Smoking
Stayed in Apr 2025
Family
4 review
10.0/10
Outstanding
Posted on May 4, 2025
Good location, take around 5 mins to reach Sapporo station. Got car park in front of hotel but need to pay for the rental
Response from Property: 非常感謝您入住札幌京阪酒店。我很高興聽到您對這個位置感到滿意。如果有機會,我們希望您再次入住我們的酒店。感謝您在百忙之中發表評論。札幌京阪酒店全體員工
Sean
Casual Twin Room - Non-Smoking
Stayed in Sep 2024
Solo travellers
1 review
10.0/10
Outstanding
Posted on Nov 2, 2024
Good location next to the sapporo train station. Might be a little far from the city centre, but is within walking distance. Polite and helpful staff and nice rooms.
Response from Property: Thank you so much for taking time to comment here and for choosing our hotel for your trip to Sapporo.We're pleased that you seemed to feel comfortable at our hotel.We're looking forward to the next time to see you here.Hotel Keihan Sapporo
Yong Jun
Stayed in Feb 2025
Couples
4 review
9.5/10
Amazing
Posted on Mar 20, 2025
Everything is ok for us. Especially steamed rice was the best than thing ever eat during the tour in Japan.
Response from Property: Thank you for your comment! We are happy to hear you enjoyed our meal. We look forward to see you again.Hotel Keihan Sapporo Staff
Anonymous User
Stayed in Feb 2025
Travel with friends
69 review
10.0/10
Outstanding
Posted on Mar 20, 2025
Returning guest. I love the hotel. The location near to Sapporo station and you can easily accessible to any tourist attractions from here.
Response from Property: It is our pleasure to have you back with us again. We look forward to see you again in the near future.Hotel Keihan Sapporo Staff
Wayan_Sydney
Stayed in Jan 2025
Travel with friends
6 review
10.0/10
Outstanding
Posted on Mar 11, 2025
Perfect location as it is close to train and the onsen is perfect. The room is bigger than we expected
Response from Property: Thank you for your kind comment. We look forward to see you again.Hotel Keihan Sapporo Staff
Manfred
Stayed in Sep 2024
Travel with friends
14 review
10.0/10
Outstanding
Posted on Oct 10, 2024
place was nice, my 2nd stay in this trip. would reccomend for all
Response from Property: Thank you for staying with us at Hotel Keihan Sapporo. We look forward to see you again!Hotel Keihan Sapporo
Soii55
Standard Single Room - Non-Smoking
Stayed in Apr 2025
Solo travellers
4 review
10.0/10
Outstanding
Posted on May 26, 2025
It was great value for cost! Close to station and convenience store.
Response from Property: Thank you very much for staying at Hotel Keihan Sapporo.We are pleased that our hotel's location and services have been highly rated. If you have the opportunity to stay in Sapporo again, please use our hotel.Thank you for posting your review.Hotel Keihan Sapporo