Guest User
January 31, 2023
Very good restaurant, great view of the old town, the hotel is in an ideal location. The staff were very friendly throughout, whether at reception, in the restaurant or in other areas. We were very happy with the wellness area despite structural and time restrictions in the saltwater pool (outdoor pool closed due to the energy crisis). We went to the salt cave, had two back massages each and used the indoor saltwater pool. The restaurant on the 5th floor offers a great view and very good food - the half board is not exactly cheap, but really recommended. Many thanks to the very friendly staff. The following tips for the hotel: 1.) The siphon on the sink was completely leaking, the building services came quickly and repaired it - check more carefully beforehand. 2.) The shower changes frequently between hot and cold, sometimes more extreme - the building services could not fix the problem, but were again very quick and friendly. 3. In the underground garage, a marten chewed our cables in the engine compartment. We couldn't drive home at first - luckily the very good Skoda dealer in Schwäbisch Hall was able to repair the damage the same day: MAYBE MARTEN TRAPS SHOULD BE SET UP.
Original TextTranslation provided by Google