Hanting Youjia Hotel (Shanghai Loushanguan Road Metro Station) Reviews
Hanting Youjia Hotel (Shanghai Loushanguan Road Metro Station)
No. 2 Lane 470, Loushanguan Road, Changning District, Shanghai, ChinaView Hotel Details
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Hanting Youjia Hotel (Shanghai Loushanguan Road Metro Station) Guest Reviews
4.7/5
Outstanding
1723 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1723)
Positive reviews(1691)
Reviews with photos/video(325)
Easy to get around(275)
Close to metro(169)
Friendly front desk staff(126)
Quiet & comfortable(111)
Delicious breakfast(88)
Convenient for shopping(71)
Perfect for business trips(36)
Tasty coffee(27)
Negative reviews(32)
Zhengan
Guestroom (2 Beds)
Stayed in Jul 2024
Family
6 review
4.0/5
Very Good
Posted on Nov 10, 2024
Good service but location is not good, far away from Metro station. The front desk lady is friendly and easy to communicate.
Response from Property: 尊敬的賓客,您好:感謝您的支持和肯定,“愛乾淨,住漢庭”,我們會一如既往努力做得更好,您的評價是我們前進的動力,酒店距離地鐵2號線僅需要步行三分鐘不到就可到達,酒店還配備有停車場.自助早餐,和免費的洗衣房和烘乾機都可以供您使用,對面就是金虹橋商場,百盛優客商場,距離雅思考場也是非常的近,是您出差的首選,真誠期待您的再次光臨,謝謝
Anonymous User
Double Bed Room With Smart Control And Mobile Screen Casting
Stayed in Sep 2024
Travel with friends
10 review
4.7/5
Amazing
Posted on Oct 14, 2024
we booked the place for the convenient and quiet area near our event convention hall. it works for a night with many amenities available.
Response from Property: 尊敬的顧客您好,針對您提出的問題小優已加急整改,沒能讓你體驗到好的入住體驗,給您帶來困擾小優十分抱歉,在這給以您致以最真誠的歉意,您的滿意是檢驗我們服務的唯一標準,我們會繼續努力的,一切衹為您滿意。其次也非常感謝您的入住以及反饋,您的反饋讓我們更好的提升自己的不足,從而更好的為您服務,也請您給我們一次彌補的機會,看看改進後的樣子是否達到您的標準,期待您的再次光臨,也希望您可以給予我們一個彌補您的機會,祝您生活愉快!
Bouhoun.dz
Double Bed Room With Smart Control And Mobile Screen Casting
Stayed in Oct 2024
Business travellers
34 review
4.2/5
Very Good
Posted on Dec 13, 2024
the location is perfect. the room was very small
Response from Property: 您好,非常感謝您的評價,我們會繼續努力提升我們的硬件和服務,為每一位顧客提供更好的入住體驗,期待您的再次光臨,祝您生活愉快!
suny8168
Double Bed Room With Smart Control And Mobile Screen Casting
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 4, 2024
The service and food are excellent. The front desk staff are perfect. Thanks for your good service. I will be back.
Response from Property: 尊敬的客人您好:非常感謝您百忙中對我們酒店的好評,我們酒店的床和枕頭是全新升級的零壓枕,很多客人都説很舒服,感謝您對員工的讚美,我們是以服務為主導,客人提出的要求我們都會盡可能的滿足客人,您的支持是我們最大的動力我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待您的再次光臨!
ZHEJIANG.BJEC
Superior Double Room
Stayed in Sep 2024
Family
15 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Best environment
Response from Property: 尊敬的賓客,您好:感謝您的支持和肯定,“愛乾淨,住漢庭”,我們會一如既往努力做得更好,您的評價是我們前進的動力,酒店距離地鐵2號線僅需要步行三分鐘不到就可到達,酒店還配備有停車場.自助早餐,和免費的洗衣房和烘乾機都可以供您使用,對面就是金虹橋商場,百盛優客商場,距離雅思考場也是非常的近,是您出差的首選,真誠期待您的再次光臨,謝謝
Guest User
Superior Double Room
Stayed in May 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jun 16, 2024
pretty well
Response from Property: 尊敬的賓客,您好:感謝您的支持和肯定,“愛乾淨,住漢庭”,我們會一如既往努力做得更好,您的評價是我們前進的動力,酒店距離地鐵2號線僅需要步行三分鐘不到就可到達,酒店還配備有停車場.自助早餐,和免費的洗衣房和烘乾機都可以供您使用,對面就是金虹橋商場,百盛優客商場,距離雅思考場也是非常的近,是您出差的首選,真誠期待您的再次光臨,謝謝
Guest User
Double Bed Room With Smart Control And Mobile Screen Casting
Stayed in Nov 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
A friend helped me find this hotel. I mainly focused on the location. The subway station is just across the street. After I arrived, I found that it was not only convenient but also quiet in the bustling city. I couldn't hear any noise from outside in the room.
The front desk lady was very efficient and had a very good attitude. She would greet me when I came back at night. I felt warm in my heart when I traveled alone🥹
Mineral water, toiletries and other necessary things were all there. What was more interesting was that there was a 24-hour free self-service washing and drying on the second floor (although I didn't have time to use it in the end hhh
The sanitary conditions were completely OK, and the equipment in the room was also intelligent, all voice-operated
The price was also very good. I felt that it was a very cost-effective choice in Shanghai. I hope it can be maintained!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying with us and commenting on our service. Thank you for sharing your experience. Thank you for your recognition of our hotel. There are Jinhongqiao Shopping Mall and Parkson U-City Shopping Mall near the hotel, which are very convenient for you to go shopping and eat. The second floor of the hotel is also equipped with a self-service laundry room for free use by guests 24 hours a day. In addition, the hotel's buffet breakfast is also very nice, with more than 24 categories. A good day starts with a nutritious and healthy breakfast. Remember to come again next time~~
Guest User
Deluxe Double Bed Room With Smart Control, Mobile Screen Casting, And Fresh-Keeping Fridge
Stayed in Oct 2024
Travel with friends
48 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The first time I stayed here, I felt very satisfied and comfortable, so I extended another night. The front desk still maintained a high standard of service, with a smile on their faces and service in their hearts, allowing me to continue to experience the joy of drinking coffee in the afternoon in the lobby on the first floor. The room was also very clean and tidy. When I checked out, I was given a tea box from Hanting Hotel, which is suitable for people on business trips. The transportation is very convenient, and it is only a 5-minute walk from Line 2, Exit 2 subway station. Hanting Youjia Hotel Loushanguan is really a hotel that I like! I will come again in the future, and I hope to always experience such good service!
Original TextTranslated by Google
Response from Property: Dear guests, hello: Thank you for your support and affirmation, "Love cleanliness, live in Hanting", we will continue to work hard to do better, your evaluation is our driving force. The hotel is less than three minutes' walk from Metro Line 2, and the hotel is also equipped with a parking lot. Buffet breakfast, and free laundry and dryers are available for your use. Opposite is Jinhongqiao Shopping Mall and Parkson Youke Shopping Mall, and it is also very close to the IELTS examination venue. It is your first choice for business trips. I sincerely look forward to your visit again. Thank you
Guest User
Guestroom (2 Beds)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The room is very clean and the location is very convenient. It is quiet in a busy city. There are shopping malls around and it is close to the subway station. It is very convenient to go anywhere. The service is also very good!
Original TextTranslated by Google
Response from Property: Dear guests, these beautiful words are filled with sincerity and blessings. Thank you for every stay and your continued support. With your encouragement, Xiaoyou will work harder to take every step. I look forward to meeting you again and wish you a happy life!
Guest User
Double Bed Room With Smart Control And Mobile Screen Casting
Stayed in Sep 2024
Travel with friends
3 review
1.0/5
Posted on Oct 22, 2024
This is the only worst negative review I have received in all these years. After my car couldn't pass through the railing, I walked in and found that several store clerks were all chatting outside the counter, so they didn't open the door for me. After entering the store, I repeatedly asked to become a member and became impatient after being rejected. What made me even more angry was that my relative brought a child who was less than two years old and his lower body was naked because his diaper fell off. Normally, in this kind of weather, the waiter should have come up and asked with concern whether he wanted to cover the child with a bath towel first, but he watched coldly and indifferently as the child fell asleep on the stool. When I got to the room, I found that there was a small stroller in the room, and I had to bump into things even when I turned around. It was too funny. 380 yuan plus a breakfast of ¥25. Is the room such a small room? Is this the human touch and service that we should have in Shanghai? It's really a shame for our city.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are sorry for the bad experience you had during your stay. If you have any questions during your stay, you can call our front desk staff 24 hours a day and we will solve them for you as soon as possible. We will check and improve the problems you reported. We will definitely give you a satisfactory stay experience next time. We look forward to your stay again~
Guest User
Guestroom (2 Beds)
Stayed in Sep 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Oct 21, 2024
The location of the hotel is very good, close to the subway station. There are robots delivering food to the room. There is also a self-service laundry room and luggage lockers, which are very convenient. The quilt is soft and clean. The curtains are fully automated and can be opened and closed intelligently, which is convenient for ventilation in the room. It is very convenient to turn off the lights with one-button control. The breakfast is good, with pumpkin, sweet potato and fruit. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello: Thank you for your support and affirmation, "Love cleanliness, live in Hanting", we will continue to work hard to do better, your evaluation is our driving force. The hotel is less than three minutes' walk from Metro Line 2, and the hotel is also equipped with a parking lot. Buffet breakfast, and free laundry and dryers are available for your use. Opposite is Jinhongqiao Shopping Mall and Parkson Youke Shopping Mall, and it is also very close to the IELTS examination venue. It is your first choice for business trips. I sincerely look forward to your visit again. Thank you
Jingtaiqianlong
Double Bed Room With Smart Control And Mobile Screen Casting
Stayed in Sep 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Oct 15, 2024
The room is clean and sanitary, and the location is excellent. There is a subway station right outside. The front desk service is very enthusiastic and proactively helped us solve problems. The telephone communication was also smooth. The service is excellent and I give it five stars.
Original TextTranslated by Google
Response from Property: Thank you for your trust in us! Thank you for your praise and recommendation. Your satisfaction is the source of our work motivation. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warm and clean, and equipped with an intelligent voice system. It is the best choice for you to go out for work and travel. Welcome to visit us again.
Guest User
Guestroom (2 Beds)
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The room is clean, tidy and sanitary, the transportation is cheap, there is Line 2 nearby, and it is very convenient to Nanjing Road and the Bund. The robot intelligent food delivery is very cute, and the surrounding breakfast is also good!
Original TextTranslated by Google
Response from Property: Dear guests, hello: Thank you for your support and affirmation, "Love cleanliness, live in Hanting", we will continue to work hard to do better, your evaluation is our driving force. The hotel is less than three minutes' walk from Metro Line 2, and the hotel is also equipped with a parking lot. Buffet breakfast, and free laundry and dryers are available for your use. Opposite is Jinhongqiao Shopping Mall and Parkson Youke Shopping Mall, and it is also very close to the IELTS examination venue. It is your first choice for business trips. I sincerely look forward to your visit again. Thank you
Guest User
Double Bed Room With Smart Control And Mobile Screen Casting
Stayed in Aug 2024
Business travellers
2 review
1.3/5
Posted on Sep 25, 2024
This is the price of a 400 yuan room? It's small and crooked, how can it be worth it? I don't know if the room smells musty or disinfectant. I need to turn on the air conditioner for ventilation. The room is slanted. The tea eggs for breakfast are cold. Are Ctrip business travel customers being taken advantage of? There are all kinds of old dirt on the wall. The only good thing is that it's close to the subway station. The product quality is very poor, and it's hard to expect other things to make up for it.
Original TextTranslated by Google
Response from Property: Dear customer, we have expedited the rectification of the problem you raised. We are very sorry that we failed to provide you with a good stay experience and caused you trouble. We would like to express our sincerest apologies. Your satisfaction is the only criterion for testing our service. We will continue to work hard to satisfy you. Thank you very much for your stay and feedback. Your feedback allows us to improve our shortcomings and serve you better. Please give us a chance to make up for it and see if the improved appearance meets your standards. We look forward to your visit again and hope that you can give us a chance to make up for it. I wish you a happy life!
alabama1
Guestroom (2 Beds)
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The hotel has complete facilities and a beautiful environment. The service of the lady at the front desk was great. When checking in, she introduced the various facilities of the hotel very considerately. There is a self-service laundry room on the second floor, smart robots can deliver takeout to the room, and the smart guest control in the room makes it easy to use the facilities in the room. It was a very satisfactory stay experience. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests, hello: Thank you for your support and affirmation, "Love cleanliness, live in Hanting", we will continue to work hard to do better, your evaluation is our driving force. The hotel is less than three minutes' walk from Metro Line 2, and the hotel is also equipped with a parking lot. Buffet breakfast, and free laundry and dryers are available for your use. Opposite is Jinhongqiao Shopping Mall and Parkson Youke Shopping Mall, and it is also very close to the IELTS examination venue. It is your first choice for business trips. I sincerely look forward to your visit again. Thank you