Hilton Garden Inn Shanghai Jiading

Hilton Garden Inn Shanghai Jiading Reviews

Hilton Garden Inn Shanghai Jiading

No.150 Qinghe Road, Jiading District, Shanghai, ChinaView Hotel Details
Hilton Garden Inn Shanghai Jiading
Hilton Garden Inn Shanghai JiadingHilton Garden Inn Shanghai JiadingHilton Garden Inn Shanghai Jiading
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Guest Reviews of Hilton Garden Inn Shanghai Jiading

9.6/10
Excellent
629 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(629)
Positive reviews(623)
Reviews with photos/video(100)
Friendly front desk staff(93)
Delicious breakfast(92)
Many amenities(38)
Awesome gym(30)
Perfect for business trips(29)
Convenient parking(21)
Good sound insulation(12)
Tasty coffee(5)
Negative reviews(6)
Clark
KING GUEST ROOM(Small Refrigerator)
Stayed in Mar 2025
Business traveller
13 review
10/10
Outstanding
Posted on Apr 2, 2025
Wonderful hotel, nice front desk, clean area absolutely non smoking , front desk agent Harry Li 5 stars employee
Response from Property: Dear guest, thank you for choosing our hotel and giving Harry a high rating. We deeply appreciate your trust and expectations. We will continue to improve our service quality to provide you with the best experience, ensuring a more enjoyable travel journey. We hope you will choose us again on your future trips, and we will serve you as always. Thank you once more for your recognition. May your travels be pleasant, your life smooth, and all your wishes come true!
Guest User
KING GUEST ROOM(Small Refrigerator)
Stayed in Jan 2025
Business traveller
1 review
10/10
Outstanding
Posted on Feb 14, 2025
Very good
Response from Property: 尊敬的顧客,感謝您選擇入住上海嘉定希爾頓花園酒店!收到您對酒店的認可,使我們倍感榮幸!讓客人享受到温馨舒適的環境和專業誠摯的服務是我們的首要目標。期待與您的下一次相遇,祝您生活愉快!!!
Guest User
KING GUEST ROOM(Small Refrigerator)
Stayed in Mar 2025
Business traveller
3 review
10/10
Outstanding
Posted on Apr 27, 2025
设施:AAAAA 卫生:AAAAA 环境:AAAAA 服务:AAAAA
Response from Property: 尊敬的顧客,感謝您選擇入住上海嘉定希爾頓花園酒店!收到您對酒店的認可,使我們倍感榮幸!讓客人享受到温馨舒適的環境和專業誠摯的服務是我們的首要目標。我們已將您的評論分享給相關部門,相信在您的支持下,我們所有人將不斷提升酒店的服務理念和質量,確保您每一次的旅行與入住都是難忘的經歷與體驗。期待與您的下一次相遇,祝您生活愉快!!!
Travel with Anas
KING GUEST ROOM(Small Refrigerator)
Stayed in Jun 2025
Business traveller
121 review
10/10
Outstanding
Posted on Aug 3, 2025
nice people
Response from Property: 尊敬的顧客,感謝您選擇入住上海嘉定希爾頓花園酒店!收到您對酒店的認可,使我們倍感榮幸!讓客人享受到温馨舒適的環境和專業誠摯的服務是我們的首要目標。我們已將您的評論分享給相關部門,相信在您的支持下,我們所有人將不斷提升酒店的服務理念和質量,確保您每一次的旅行與入住都是難忘的經歷與體驗。期待與您的下一次相遇,祝您生活愉快!!!
Guest User
KING GUEST ROOM(Small Refrigerator)
Stayed in Jun 2025
Other
4 review
5.2/10
Posted on Jul 20, 2025
I've been staying in hotels for so many years, and this is the first time I've been bitten by fleas. It's painful and itchy. Is this a real Hilton? Small hotels shouldn't have fleas, right? I'll give it a good disinfection.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at the Hilton Garden Inn. We are deeply sorry that you experienced flea bites during your stay. This poor experience completely violates our commitment to hygiene standards and has caused you physical and mental discomfort. We feel deeply guilty and remorseful. Upon receiving your feedback, the hotel immediately arranged for disinfection and will increase the frequency of disinfection in the future. We apologize again for the discomfort caused to you and will implement stricter hygiene standards. We look forward to regaining your trust in the future.
Guest User
TWIN GUEST ROOM
Stayed in Feb 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Mar 22, 2025
I have to praise Harry at the front desk. He was so busy that I was sweating. He also helped me take all my luggage out of the car and sent it to the room upstairs. The check-in was very professional and I was given an F1 keychain. There were also fruits and welcome cards in the room, and they were my favorite Mercedes-Benz team. Such coincidences made me feel that this F1 trip was perfect.
Original TextTranslated by Google
Response from Property: Your praise is like the warm spring sun, shining gently into our hearts. Every positive comment is a source of motivation for us to move forward. We have received your five-star review and look forward to meeting you again in our warm little home!
Guest User
KING GUEST ROOM(Small Refrigerator)
Stayed in Feb 2025
Business traveller
1 review
10/10
Outstanding
Posted on Mar 12, 2025
I checked in at night. Tom, a little boy, greeted me. When I asked his age, he told me he was born in 2003. He was very serious and polite. After checking in, I was wandering around the lobby sales area when a few foreigners came. Tom, a little boy, spoke very good English and was able to talk to them fluently, which was worthy of Hilton's standard. There were also Lego for sale in the lobby. I asked and found out that the F1 race was going to be held nearby soon, which was very appropriate. The TV in the room could cast the screen, which was very convenient. I could open a video conference on the TV and hold a meeting on the bed. It was a good experience. The overall stay was very pleasantly surprised. Tom's service was very standard.
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Response from Property: Dear traveler, thank you very much for choosing our store and giving Tom a high evaluation. We are well aware of your trust and expectations. We will continue to improve our service quality and provide you with the best service so that you can have a more pleasant travel experience. I hope you will continue to choose us in your future trips, and we will serve you as always. Thank you again for your affirmation, and I wish you a pleasant journey and a happy life! All the best!
Guest User
KING GUEST ROOM(Small Refrigerator)
Stayed in Jan 2025
Couple
8 review
10/10
Outstanding
Posted on Feb 28, 2025
I booked a room for my Japanese friend. I have to say the Hilton service is amazing. The front desk upgraded the room for free. At first I was worried that the hotel was too new and would have a smell, but it turned out to be completely unnecessary. The toiletries are also very high-end, and the location is also very good. I feel that this room type, which costs more than 300 yuan, is very cost-effective!
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Response from Property: Hello, dear guest! Thank you for writing this warm review. It is our honor to accompany you on this journey. We were very happy to see you mentioned that you were impressed by the service details. Your recognition of us is the meaning of our daily pursuit of excellence. I look forward to meeting you again next time, when I can brew tea for you and leave a light for you. I wish you a happy autumn and may you always be happy!
ZJF19690505
KING GUEST ROOM(Small Refrigerator)
Stayed in Jan 2025
Business traveller
2 review
10/10
Outstanding
Posted on Feb 22, 2025
The room is very new and clean, and free breakfast is provided. The breakfast environment is comfortable, the service is warm, and the breakfast variety is rich. The service of the handsome guy Jason at the front desk is very good, and I give him a big thumbs up. The price-performance ratio is very high, I will choose it next time.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay at Hilton Garden Inn Shanghai Jiading! We are honored to receive your recognition of our hotel! Our primary goal is to allow guests to enjoy a warm and comfortable environment and professional and sincere service. Looking forward to meeting you next time and wish you a happy life! !
Anonymous User
KING GUEST ROOM(Small Refrigerator)
Stayed in Jan 2025
Business traveller
2 review
10/10
Outstanding
Posted on Feb 6, 2025
The hotel lobby is grand, the front desk is very welcoming, there is free parking, the room facilities are also very new, the room is square and very comfortable, there is also a gym and laundry room on the 6th floor. The supporting facilities are very complete, and Harvey's service is very good~
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay at Hilton Garden Inn Shanghai Jiading! We are honored to receive your recognition of our hotel! Our primary goal is to allow guests to enjoy a warm and comfortable environment and professional and sincere service. Looking forward to meeting you next time and wish you a happy life! ! !
Zhuangzhishaonian
TWIN GUEST ROOM
Stayed in Dec 2024
Family
14 review
10/10
Outstanding
Posted on Feb 8, 2025
I took my parents out to stay for two days during the Spring Festival. After checking, I found that the price-performance ratio was very high, so I placed an order without hesitation. The on-site experience is generally good. The front desk reception service is enthusiastic, answers all questions and responds to all requests. The room is also clean and hygienic. There is a cinema ten minutes' walk away, so my family went to see a movie. It is also very close to Zhouqiao Old Street.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay at Hilton Garden Inn Shanghai Jiading! We are honored to receive your recognition of our hotel! Our primary goal is to allow guests to enjoy a warm and comfortable environment and professional and sincere service. Looking forward to meeting you next time and wish you a happy life! ! !
Guest User
KING GUEST ROOM(Small Refrigerator)
Stayed in Apr 2025
Business traveller
3 review
9.2/10
Great
Posted on May 30, 2025
It's my first time staying at Hilton Garden Inn Jiading. The surrounding facilities are quite rich. The hotel's Xiao Zheng's service is very enthusiastic and timely. The hotel room is also very clean. I will recommend this hotel to my friends and colleagues. I will stay here again in the future. Like 👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for visiting Hilton Garden Inn Shanghai Jiading and sharing your stay experience with us. We are glad that the service of our hotel staff has been recognized and recommended by you, and we are also very grateful for your affirmation. We are committed to providing every guest with an unforgettable service through considerate and personalized service. Thank you again for your choice and look forward to your next home!
Guest User
KING GUEST ROOM(Small Refrigerator)
Stayed in Feb 2025
Family
1 review
3.5/10
Posted on Mar 23, 2025
This is the first time I am dissatisfied with Hilton's room. Such a big brand hotel actually let guests check in without cleaning. I had to change rooms in the middle of the night with my child. It was a serious management failure. I was very disappointed! The service staff said that they would compensate me that night, but I have not received a sincere response from the hotel so far!
Original TextTranslated by Google
Response from Property: Dear customer: We are deeply sorry for your recent stay in the hotel. We are well aware that as an internationally renowned brand, we carry the high-quality service expectations of every guest. We do not want to see the negative impact of your stay, and we are very sorry for this. At the same time, we are conducting an internal investigation and ensuring that similar situations will not happen again. Once again, we express our sincerest apologies for your stay experience. We cherish the feedback of every guest, and your opinions are our motivation for improvement. If you are willing to accept our compensation measures, or have any other needs and suggestions, please feel free to contact us. We look forward to having the opportunity to serve you again and win your trust and satisfaction with practical actions!
Guest User
TWIN GUEST ROOM
Stayed in Feb 2025
Business traveller
3 review
10/10
Outstanding
Posted on Mar 13, 2025
The front desk service was very good, especially Harry's service which touched my heart. The hotel facilities are also very good
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for taking the time to leave a positive review for our services. Thank you very much for your praise for Harry's partner service. Your satisfaction is our greatest pursuit. It is our honor to provide you with services. We hope that you will continue to choose us in your future journey. We will continue to provide you with quality services as always. Thank you for your support and trust, and we hope you will have a more pleasant journey in the future.
Guest User
TWIN GUEST ROOM
Stayed in Feb 2025
Solo traveller
6 review
10/10
Outstanding
Posted on Mar 7, 2025
The room is clean and tidy with complete facilities. Second stay, the service is still efficient and feels like home
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Hilton Garden Inn Shanghai Jiading and sharing your stay experience with us despite your busy schedule. , and thank you for giving us valuable suggestions. We will do every step carefully. We will not let you down and we look forward to your next visit!