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Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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Guest User
Deluxe Room (Double Bed)
Stayed in May 2024
Solo travellers
4 review
1.0/5
Posted on May 22, 2024
⭐⭐A true bad stay experience⭐⭐
Before booking a hotel, I compared more than 600 budget hotels of the same quality in the surrounding area. Finally, I chose Manxin because it belongs to the Huazhu Group. I have worked in many Huazhu brand hotels in the past and the experience was very good. So I came to the long-awaited Beijing with great expectations and checked into Beijing Wukesong Manxin Hotel. However, I was disappointed and even heartbroken.
I originally booked a deluxe king bed room (I have mild claustrophobia, so small and dark spaces make me feel anxious). When I checked in, I specifically told the front desk clerk that I had booked a deluxe double room.
The front desk arranged me into 506.
⭐As soon as you open the door, you don't have to enter the room. A sour and unpleasant smell permeates the air, which is unbearable. Not to mention that you will definitely not be able to sleep at night. It will be uncomfortable to stay for a few more minutes. I don't know if the room has not been ventilated for a long time or if there is some other problem. In such an environment, it is impossible to have a comfortable experience.
⭐The room I was given was [narrow ~ cramped ~ dark and airtight]. It was a room built around a corner. The deluxe double bed room listed on Ctrip is larger than 26 square meters, but this one may not even have 20 square meters (my own room) The room is 25 square meters (easy to compare), and the feeling of oppression is very strong. As soon as I entered the door, I immediately felt uneasy, palpitated, and anxious. After staying there for five minutes, I almost took out the Paroxetine medicine I carried with me in my bag and swallowed it [tears] [tears]
This was a far cry from the description and pictures I saw when booking.
At this time, I comforted myself that land in the capital is very expensive, so maybe a deluxe double bed room is just that. Just barely stay for two days.
⭐When I went out, I accidentally saw someone in the big bed room next to me. There was no smell at all, it was spacious, bright, with good lighting, and it was bigger than mine! ! I asked about it and was told that this was just an ordinary double room! (A regular double room costs more than 400 Ctrip, and a deluxe double room costs more than 600) [I immediately felt cheated [horrified] [angry] [heartbroken]] I still can’t figure it out even now. This front desk is from the people of the capital. , this is a hotel of Huazhu Group.
⭐I immediately called the front desk and asked to change rooms. She immediately said I will move you to 621 upstairs. I went upstairs to take a look. Although I also doubted whether this was a deluxe double room with more than 26 square meters, it was at least much better than 506. It was spacious, bright, and had no peculiar smell. I am too humble to ask whether this is a deluxe double room, as long as it does not make me feel cramped, depressed and panicked. Just let me sleep peacefully in the capital for two nights and then go home safely.
⭐Once trust is lost once, it is difficult to build it again. The check-in process made me extremely unhappy. This experience was really terrible. I will never choose this hotel again, or even a Huazhu Group hotel again. I also hope other out-of-town friends will consider this carefully.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at Beijing Wukesong Manxin Hotel and giving us your feedback about your stay. Manman was very impressed with the lady here. I remember that a few minutes after checking in, I went to the front desk and said that I didn’t like the room and needed to coordinate a room change. Then I asked about the room type next door. The price. I am very sorry that this stay did not meet your expectations. I would like to reply to our small questions about the room type. The room type that the lady saw that day was our Xinyue Superior King Bed Room. The room size is indeed large. It is one to two square meters larger, but because the room types are irregular and the audience is not wide-ranging and there is only one room on each floor, the divided room types are sold at a lower price than the room type we stayed in that day. We accept the guests’ suggestions and We strive to do better to satisfy every customer. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. You can call the hotel switchboard to give us your valuable suggestions. We hope that our improvements will welcome your visit again! Hotel General Manager: Qin Haifeng
Dongfangli
Superior Standard Room
Stayed in May 2024
Business travellers
19 review
5.0/5
Outstanding
Posted on May 28, 2024
The location is convenient for doing things, the front desk service attitude is good, and the hotel's overall equipment is well maintained. The breakfast is also rich, and the bedding and linen are washed and maintained very well.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Manxin Beijing Wukesong Hotel and giving such a high evaluation. As a high-end brand under Huazhu Group, Manxin is committed to providing every guest with warm, thoughtful, considerate and just the right service. We are very happy to receive your recognition and praise for our concept. Service is a major feature of Manxin. A cup of hot tea and a piece of fruit are both our honor. Thank you again for your support. We at Manxin Hotel look forward to your visit. See you again and wish you a happy life! General Manager: Qin Haifeng
Jinjiajia9991
Superior Standard Room
Stayed in May 2024
Other
12 review
5.0/5
Outstanding
Posted on May 12, 2024
I found this hotel because I was going to a nearby hospital. Overall, I felt good. It was new, clean and tidy. The service was good. The breakfast was great. The environment was elegant. The price was worth it.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Wukesong Manxin will be the warmest and most unique one in your memory! It is a long journey, and it is the greatest luck to be able to accompany you. I hope I can always accompany you on the journey in the future. My friends will also work hard to do better and look forward to meeting you in the next city Manxin! Hotel General Manager: Qin Haifeng
Guest User
Elegant Queen Room
Stayed in Apr 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Apr 8, 2024
I only took pictures of the vegetarian breakfast. The environment is OK, clean and sanitary. The service is good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Wukesong Manxin will be the warmest and most unique one in your memory! It is a long journey, and it is the greatest luck to be able to accompany you. I hope I can always accompany you on the journey in the future. My friends will also work hard to do better and look forward to meeting you in the next city Manxin! Hotel General Manager: Qin Haifeng
Qiutian
Deluxe Room (Double Bed)
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Friendly service, good hotel hygiene, convenient food and drinks around, close to Wanda and Huaxi, you can scan a small yellow car to exercise
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Wukesong Manxin will be the warmest and most unique one in your memory! It is a long journey, and it is the greatest luck to be able to accompany you. I hope I can always accompany you on the journey in the future. My friends will also work hard to do better and look forward to meeting you in the next city Manxin! Hotel General Manager: Qin Haifeng
Response from Property: Dear guest: Hello! Thank you for your review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Wukesong Manxin will be the warmest and most unique one in your memory! It is a long journey, and it is the greatest luck to be able to accompany you. I hope I can always accompany you on the journey in the future. My friends will also work hard to do better and look forward to meeting you in the next city Manxin! Hotel General Manager: Qin Haifeng
Guest User
Superior Standard Room
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Service: To be honest, the service and attitude of Manxin Hotel in Wukesong are absolutely amazing. The guy at the front desk is warm and considerate, and I have to give him a thumbs up.
He also gave me welcome fruit, and my daughter was very happy 😊
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Manxin Beijing Wukesong Hotel and giving such a high evaluation. As a high-end brand of Huazhu Group, Manxin is committed to providing each guest with warm, thoughtful, considerate and appropriate service concepts. We are very happy to receive your recognition and praise. Service is a major feature of Manxin. A cup of hot tea and a piece of fruit are our honor. Thank you again for your support. We at Manxin Hotel look forward to your visit again and wish you a happy life! General Manager: Qin Haifeng
Wulan141019
Superior Room (Double Bed)
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 29, 2024
The room is clean and comfortable, the temperature is good, the size is moderate, there are welcome fruits and drinks, the breakfast is also good, there is a supermarket and a pharmacy downstairs, the disadvantage is that it is not very close to the subway entrance, and it is also very convenient to eat around. It takes about 10 minutes by taxi to go to Wanda's Meland in Wukesong. This trip also stopped by Wanda Tesla Experience Center. In short, it was a good stay experience
Original TextTranslated by Google
Response from Property: Dear guests, thank you for giving us such a high evaluation. Manxin Hotel is a high-end hotel brand under Huazhu Hotel Group. Manxin is a very modern hotel with elegant Chinese classical architectural appearance, luxurious and exquisite decoration, and advanced equipment and facilities. The environment forms the unique style of Manxin Hotel. The hotel provides freshly squeezed Manxin special drink-mint lemonade, as well as various fruit snacks and surprise gifts every day. We look forward to your stay again! General Manager: Qin Haifeng
Anonymous User
Delightful Double Bed Room With 65-Inch Tv Projection And Smart Guest Control
Stayed in Dec 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 27, 2023
Service: Good. I decided to change this hotel at around 9pm. It was a very cold weekend after the snowstorm in Beijing. The service was very good and I was given a free room upgrade.
Hygiene: Clean and tidy, toilet and bathroom are separated.
Facilities: Intelligent, you can make simple instructions by calling Xiaodu.
Environment: Far from the subway, there are buses to reach it. It would be perfect if it could be closer to the subway.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Manxin Beijing Wukesong Hotel and giving such a high evaluation. As a high-end brand of Huazhu Group, Manxin is committed to providing each guest with warm, thoughtful, considerate and appropriate service concepts. We are very happy to receive your recognition and praise. Service is a major feature of Manxin. A cup of hot tea and a piece of fruit are our honor. Thank you again for your support. We at Manxin Hotel look forward to your visit again and wish you a happy life! General Manager: Qin Haifeng
Guest User
Superior Standard Room
Stayed in Dec 2023
Other
18 review
5.0/5
Outstanding
Posted on Dec 16, 2023
The room is very well equipped! The breakfast is also rich, the front desk service is very considerate, the price/performance ratio is very high, and the bathroom is also separated into dry and wet areas. Next time I come to Beijing, I will definitely stay in this warm hotel again.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your affirmation of us. Manxin Hotel adheres to the service concept of "treating guests like relatives and friends" to provide every guest with thoughtful and considerate services. You can contact us at any time if you have any needs. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day. General Manager: Qin Haifeng
Guest User
Superior Standard Room
Stayed in Feb 2024
Family
17 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Very good, first-class service. Complete facilities
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Manxin Beijing Wukesong Hotel and giving such a high evaluation. As a high-end brand of Huazhu Group, Manxin is committed to providing each guest with warm, thoughtful, considerate and appropriate service concepts. We are very happy to receive your recognition and praise. Service is a major feature of Manxin. A cup of hot tea and a piece of fruit are our honor. Thank you again for your support. We at Manxin Hotel look forward to your visit again and wish you a happy life! General Manager: Qin Haifeng
Guest User
Superior Standard Room
Stayed in Nov 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Very good, clean and tidy, especially the service, the handsome guys and beautiful girls at the front desk are very good, must give a five-star rating, next time I go to Beijing, I will stay here, 666
Original TextTranslated by Google
Response from Property: Dear guests, I am very happy to meet you~ Manxin Hotel is a high-end brand of Huazhu Group. The hotel lobby is decorated in French elegant style. It is a multifunctional lobby integrating business meetings, leisure and entertainment, and a bar. The guest rooms are equipped with smart guest control and Xiaodu smart voice robot, which can help you better experience the smart technology room, provide convenience for your travel, and add fun to your trip. Manxin looks forward to meeting you again! General Manager: Qin Haifeng
Aixiaoshitou
Delightful Double Bed Room With 65-Inch Tv Projection And Smart Guest Control
Stayed in Nov 2023
Other
24 review
5.0/5
Outstanding
Posted on Nov 9, 2023
Two retired people went to Beijing to play. They accidentally found Manxin on Ctrip. They had a good impression, especially the receptionist Xiao Gao at the door. His warm smile warmed their hearts. The flowers and potted flowers in the restaurant are very unique. Good reviews
Original TextTranslated by Google
Response from Property: Dear guests, hello, Manxin Beijing Wukesong Hotel is located at No. 24 Yongding Road, Haidian District, in a prosperous area of Beijing, with convenient transportation and numerous business districts. It is an ideal residence for guests on business trips, self-guided tours, sightseeing and shopping. Manxin is committed to creating a vivid brand concept to bring you infinite beauty. Beautiful and warm things are deep in memory. I hope Manxin will be the eternal warmth in your memory. I look forward to your stay again! General Manager: Qin Haifeng
Leeself
Delightful Double Bed Room With 65-Inch Tv Projection And Smart Guest Control
Stayed in Nov 2023
Business travellers
24 review
5.0/5
Outstanding
Posted on Nov 5, 2023
Very good, the room was upgraded just in time for me, it was very big and spacious. The front desk staff was also very nice! Great experience.
There is a small park not far away to walk around and relax.
Original TextTranslated by Google
Response from Property: Dear guests, hello, Manxin Beijing Wukesong Hotel is located at No. 24 Yongding Road, Haidian District, in a prosperous area of Beijing, with convenient transportation and numerous business districts. It is an ideal residence for guests on business trips, self-guided tours, sightseeing and shopping. Manxin is committed to creating a vivid brand concept to bring you infinite beauty. Beautiful and warm things are deep in memory. I hope Manxin will be the eternal warmth in your memory. I look forward to your stay again! General Manager: Qin Haifeng
Guest User
Superior Room (Double Bed)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 5, 2024
The room is quiet and clean. The hygiene is very good. The cleaning lady cleaned it very well. I stayed there for two days. If you drive, there is free parking, which is very convenient. I will stay here again next time I come to Beijing! ! The cleaning lady gave a thumbs up
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your sincere praise. Your praise has been conveyed to every partner. Manxin has been creating localized services so that every guest can feel at home here. Your encouragement is our driving force, but we will never stop there. We look forward to meeting you in the next city! Hotel General Manager: Qin Haifeng