Mercure Shanghai Xujiahui South

Mercure Shanghai Xujiahui South Reviews

Mercure Shanghai Xujiahui South

No. 9505 Humin Road, Xuhui District, Shanghai, ChinaView Hotel Details
Mercure Shanghai Xujiahui South
Mercure Shanghai Xujiahui SouthMercure Shanghai Xujiahui SouthMercure Shanghai Xujiahui South
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Guest Reviews of Mercure Shanghai Xujiahui South

9.7/10
Excellent
1100 review
Verified reviews
Location9.6
Amenities9.7
Service9.8
Cleanliness9.7
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All reviews(1100)
Positive reviews(1087)
Reviews with photos/video(201)
Delicious breakfast(139)
Friendly front desk staff(101)
Easy to get around(100)
Large rooms(69)
Perfect for business trips(48)
Convenient parking(35)
Close to metro(34)
Good lighting(7)
Negative reviews(13)
Tanto H
Deluxe Room With 2 Single Beds
Stayed in Mar 2025
Family
4 review
10.0/10
Outstanding
Posted on Apr 6, 2025
My recent stay at this hotel was nothing short of delightful. From the moment I arrived, I was greeted with warm smiles and professional service. The staff were attentive, courteous, and always ready to help, making me feel welcome and well taken care of throughout my stay. The room was impeccably clean, tastefully decorated, and offered all the modern comforts I needed. The bed was incredibly comfortable, and the quiet atmosphere allowed me to rest peacefully after a long day of exploring the city. One of the highlights of the hotel is its excellent location—just a few minutes’ walk to the subway station, which made it easy to get around Shanghai. I also enjoyed visiting nearby attractions and sampling local cuisine at restaurants just around the corner. Overall, This Hotel exceeded my expectations in every way. It’s the perfect blend of comfort, convenience, and charm. I would highly recommend this hotel to anyone visiting Shanghai, and I look forward to staying here again in the future
Response from Property: Xiaomei was so touched that she was at a loss for words. I am very happy that you can remember Xiaomei's name after such a short encounter. Xiaomei believes that it is our attentive service that touched you. Every separation heralds a beautiful beginning next time. Xiaomei looks forward to your next stay.
Guest User
Superior Queen Room
Stayed in Oct 2024
Family
1 review
9.0/10
Great
Posted on Nov 17, 2024
We were warmly welcome by the staff who are very friendly and helpful. Special thanks to 刘玉 who gave us a lot of good advice.
Response from Property: A gentle smile, a satisfying comment, like the summer breeze, gives us hope and motivation, and carries our tireless patience and expectations for you. Thank you for your praise and support, and thank you for accompanying us along the way!
Guest User
Standard Room With 1 Kingsize Bed
Stayed in Apr 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on May 12, 2025
Very good breakfast. Room clean and comfortable.
Response from Property: There is a kind of beauty that is gorgeous, bright and warm in the summer sunshine. We are willing to change for you and hope to give you more surprises and touches when we meet next time!
Guide Cem Kocagoncu
Standard Room With 1 Kingsize Bed
Stayed in Sep 2024
Business travellers
5 review
10.0/10
Outstanding
Posted on Oct 20, 2024
I was there for the exibition. Location is close to metro station also to main road easy to grap taxi Hotel staff were very polite to me. They helped a lot to me
Response from Property: Dear customer: Hello! Thank you for choosing to stay at Mercure Hotel. We serve every guest with heart. We want to bring you the best stay experience, so that you can feel the warmth of home even in a strange city, so that you will not be lonely on your journey. Thank you again for your stay and recognition of us. We will continue to work hard and look forward to your stay again. Thank you for your recommendation~
Guest User
Standard Room With 1 Kingsize Bed
Stayed in Sep 2024
Business travellers
8 review
7.5/10
Posted on Jan 10, 2025
The stay overall was pleasant. Location close to subway Caobao station.
Response from Property: 您一直在，我們一直愛，衹因小美有您更精彩！
Dyron
Standard Room With 1 Kingsize Bed
Stayed in May 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Jun 20, 2024
Extremely welcoming staff, exceeding my expectation. Overall the room was clean, superb location at the south Xuhui area and just a few minutes walk away from the Metro. Will definitely come back again
Response from Property: 非常感謝您如此用心的評論，小美真的是感激動死了。很高興您能夠如此認可小美，認可小美們精心為您準備的房間。很高興能夠認識您，多麼希望能夠和您成為朋友，這樣咱就可以隨時聯繫了，小美的服務是非常走心噠，所以住在小美的客人是最幸福的啦！話不能多説謝謝您的點評，小美們期待再次與您的相遇。
Boon
Deluxe Room With 2 Single Beds
Stayed in Mar 2024
Couples
3 review
10.0/10
Outstanding
Posted on Apr 28, 2024
I MUST write these comments Especially The Sales Mannager .r Alez Yu who performed Exceptional Top Class Service Very Professional even Added me on his personal Wechat for me to reach out to him in event of any need off his official work schedule while we on the move Hotel is very conveniently located .near Metro and shopping..convenient store supermarket I recommend this Hotel to Shay Pls look for Mr Alex Yu for any assistance He is very Service Orientatied
Response from Property: Thank you for your recognition of Xiaomei's partners. Our partners were very happy to see it. There is always an encounter that brings hearts closer; there is always a heartbeat that makes people depend on each other. A gentle greeting is full of joy; a quiet wait is full of poetry. Thank you for your choice. As long as you come, we are always here. The language I like does not need too many gorgeous decorations, but it is full of touching. Thank you for the encounter. The companionship along the way is inseparable from your support. I hope that the next time I meet Xiaomei, Xiaomei can give you a more satisfactory experience. Xiaomei's home always has unexpected warmth!
Laurie972
Standard Room With 1 Kingsize Bed
Stayed in Dec 2022
Couples
47 review
6.5/10
Posted on Jan 9, 2023
The hotel was clean so to stay there for one or two nights is ok. However the location is a bit far away from everything so not very convenient. The breakfast is quite simple, they could improve it a little. The staff was helpful and nice so I was happy about that.
6/7
Response from Property: Hello,Dear customer! I'm glad you can stay in our hotel,We apologize for any inconvenience during your stay,Our room is quite spacious ,The room you booked is relatively small,Next time I can help you upgrade the room for free,Give you a taste of our other rooms,Next to our hotel is Metro Line1,It's only one stop feom Shanghai South Railway Station,There are large shopping malls nearby,Food,clothing,housing and transportation are convenient,Thank you for your recognition of our service,I hope the next stay will bring you a better experience!
Guest User
Standard Room With 1 Kingsize Bed
Stayed in Jul 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Aug 13, 2024
All great!
Response from Property: 感謝您對小美一如既往的支持，温暖的話語温暖着我們，千言萬語都不及您的滿意，有了您的支持我們越來越有動力哦，期待與您的再次相遇哦！
Your_mr_a
Standard Room With 1 Kingsize Bed
Stayed in Sep 2022
Couples
12 review
7.5/10
Posted on Oct 9, 2022
Great hotel to spend a night. Not good that all staff members can’t speak English
Response from Property: 感謝親的入住及提出的問題，很抱歉給親帶來的不好體驗，小美一定會積極改善，親可千萬別對小美失望哦，小美會努力提升方方面面，等待親的再一次 入住。祝您生活愉快！總經理york-yu
Guest User
Executive Room With 1 King-size Bed
Stayed in Aug 2023
Travel with friends
11 review
10.0/10
Outstanding
Posted on Sep 20, 2023
OKOKOK your new
Response from Property: 青春伴隨着夢想，如詩如畫，如歌如曲，追逐夢想的微光，即使前方荊棘滿地，也依然要風雨兼程，永不言棄！一直都在努力不懈，衹為提供優質温馨，温暖的服務給到每一位賓客。小美期待您的下次入住哦！
Guest User
Standard Room With 1 Kingsize Bed
Stayed in Aug 2023
Business travellers
3 review
10.0/10
Outstanding
Posted on Sep 23, 2023
good day
Response from Property: 能讓您住的舒服住的開心，美居酒店的寶寶們都很高興~當然啦~~我們一定不會驕傲會繼續努力，因為我們的目標遠不止於此~萬水千山總是情，多來幾次行不行。當您多體驗幾次就會發現我們還會帶給您更多的滿意和驚喜，要再來哦~
Anonymous User
Standard Room With 1 Kingsize Bed
Stayed in Mar 2025
Solo travellers
21 review
9.0/10
Great
Posted on Apr 14, 2025
The hotel is directly opposite the Shanghai-Minhang elevated road. When you open the curtains, you can see the main road, which feels a bit like staying in a motel. The interior decoration style is similar to that of Four Seasons and Orange. The breakfast looks good. Kangjian Road near the hotel is very lively, and Kangjian Park is also worth a visit.
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Response from Property: 收到親的點評評，那真真是極好的。疲憊的差旅中，小美會竭盡全力把我們最好的服務展示給您，與此同時我們想把美居的所有的特色都讓您體驗到！古人云，有朋自遠方來，不亦樂乎，期待與您的再次相會哦~
Guest User
Executive Room With 2 Single Beds
Stayed in Mar 2025
Couples
2 review
10.0/10
Outstanding
Posted on Apr 6, 2025
The subway station is just a few steps away, the transportation is very convenient, the breakfast is rich, and the room facilities are complete
Original TextTranslated by Google
Response from Property: 小美感動的已經不知所措啦 ~ 很開森在短暫的相遇之後，您能記住小美的名字，小美相信正是我們的用心服務感動了您。每一次的分別預示着下次美好的開始，小美期待您的下次入住哦~
Anonymous User
Deluxe Room With 2 Single Beds
Stayed in Feb 2025
Other
97 review
10.0/10
Outstanding
Posted on Mar 4, 2025
The room has sufficient drinking water supply, convenient parking, free parking. The breakfast is satisfactory and meets the needs. It is close to Caohejing River, and you can visit Kangjian Garden and Guilin Park.
Original TextTranslated by Google
Response from Property: 最真實的服務，最長情的陪伴，歲月極美，您的過去我們來不及參與，您的未來美居常伴左右！