Grand Central Hotel Shanghai

Grand Central Hotel Shanghai Reviews

Grand Central Hotel Shanghai

No. 505 Jiujiang Road, Huangpu District, Shanghai, 200001, ChinaView Hotel Details
Grand Central Hotel Shanghai
Grand Central Hotel ShanghaiGrand Central Hotel ShanghaiGrand Central Hotel Shanghai
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Grand Central Hotel Shanghai

9.1/10
Good
2294 review
Verified reviews
Location9.3
Amenities8.9
Service8.9
Cleanliness9.2
Filter by:
Sort by:
All reviews(2294)
Positive reviews(2169)
Reviews with photos/video(419)
Easy to get around(206)
Large rooms(171)
Near shopping area(170)
Convenient for shopping(143)
Well decorated(61)
Friendly front desk staff(52)
Luxurious(36)
Great swimming pool(14)
Negative reviews(125)
Jho_Ann
Deluxe Business Twin Room
Stayed in Apr 2025
Family
6 review
10.0/10
Outstanding
Posted on May 4, 2025
I love that the room is spacious and so as the bathroom. It’s very quiet at night, we had a good sleep. Food is ok, but can be improved by providing more options. Location is great, one minute walk to East nanjing road and is surrounded by restaurants and shops. Will definitely book again!
Response from Property: Dear guest: Hello! Thank you for staying with us! Thank you for your affirmation of our hotel! The hotel is located in the bustling city center, on the main traffic road, close to the subway, with convenient transportation, and only about 15 minutes' walk from People's Square and the Bund. Thank you again for your good comments and look forward to your next stay.
Guest User
Deluxe Business Double Room
Stayed in Feb 2025
Couples
1 review
10.0/10
Outstanding
Posted on Mar 24, 2025
On our way back, we stayed at stayed at the Grand Central again. Not only did they give us a warm welcome, but they also upgraded our room to a suite. The staff was very helpful and kind. They have definitely earned our future business. Its location is a perfect walking distance for the shopping district and just a short walk to the Bund.
Response from Property: Dear guest, Hello! Thank you for your stay and we are very satisfied with your stay. The hotel is located in the central area of ​​this bustling city. Various popular restaurants, department stores and tourist attractions are scattered around the hotel. At the same time, we sincerely hope to serve you again in the near future and bring you a more unforgettable stay experience!
Guest User
Deluxe Business Double Room
Stayed in Feb 2025
Family
1 review
10.0/10
Outstanding
Posted on Mar 30, 2025
Clean hotel with friendly staff and very convenient location. Will definitely stay here again.
Response from Property: Dear guest, Hello! Thank you for your stay and we are very satisfied with your stay. The hotel is located in the central area of ​​this bustling city. Various popular restaurants, department stores and tourist attractions are scattered around the hotel. At the same time, we sincerely hope to serve you again in the near future and bring you a more unforgettable stay experience!
Guest User
Deluxe Business Twin Room
Stayed in Feb 2025
Family
2 review
10.0/10
Outstanding
Posted on Mar 19, 2025
We stay at level 7, the room is clean and comfy. The house keeping lady, Rebecca Chen is very friendly and efficient.
Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us. We will continue to work hard to bring more impeccable service and detailed experience to every guest, making the journey perfect! Thank you again and sincerely look forward to your visit again!
Guest User
Deluxe Business Twin Room
Stayed in Dec 2024
Family
7 review
9.5/10
Amazing
Posted on Jan 25, 2025
The hotel is very big and clean. The staff at the reception and the bell boy are so friendly and welcoming. They can speak English so it’s very easy to communicate. The room are clean. I love the bed because it not too soft when sleeping. The highlight of this hotel is that they have the best location only 1min to the Nanjing shopping street and have lots of restaurants near the hotel. I really recommend
Response from Property: Dear guest: Hello! Thank you for staying at our hotel and sharing your experience. Our hotel strives to create a home away from home for every guest, so that every guest can have a pleasant experience! We are looking forward to meeting you next time! Wish you all the best!
Anonymous User
Deluxe Business Twin Room
Stayed in Jan 2025
Travel with friends
3 review
8.0/10
Very Good
Posted on Feb 28, 2025
Still think can be better when i paid quite lot for a 3nights
Response from Property: 尊敬的賓客:您好!非常感謝您入住酒店並且和大家分享了您的感受。我們會再接再勵,打造更優質的服務迎接您的再次光臨!
Guest User
King Inner Ring
Stayed in Mar 2025
Couples
1 review
9.5/10
Amazing
Posted on Apr 19, 2025
Nice room structure and lobby
Response from Property: 尊敬的貴賓:您好!非常感謝您給予的好評。我們旨在為客人提供舒適愉悦的入住體驗,從始至終為您提供幫助。期待和您的下次見面!祝一切順利!
Australian Peterpan
Deluxe Business Double Room
Stayed in Nov 2024
Business travellers
23 review
9.0/10
Great
Posted on Jan 16, 2025
1 minute walk to Nanjing Road East Walking Street. Good value if you book early.
6/14
Response from Property: Dear guest: Hello! Thank you very much for your good comments. We aim to provide guests with a comfortable and pleasant stay experience and help you from beginning to end. Looking forward to seeing you next time! Wish you all the best!
Evon Sin
Deluxe Business Twin Room
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Jan 10, 2025
I'm glad everything goes without a hitch. My family enjoyed their ten nights there, and the room is tidy.
Response from Property: Dear guest: Hello! Thank you very much for your good comments. We aim to provide guests with a comfortable and pleasant stay experience and help you from beginning to end. Looking forward to seeing you next time! Wish you all the best!
Arunrat Sriphrapaporn
Deluxe Business Double Room
Stayed in Nov 2024
Solo travellers
1 review
10.0/10
Outstanding
Posted on Jan 6, 2025
The hotel is clean and they really provided me nice city view on 16th Floor. I love it
Response from Property: Dear guest: Hello! Thank you very much for staying at our hotel and sharing your experience with us. We will continue to work hard to create better services and welcome you to come again!
N321dot
Business Twin Suite
Stayed in Oct 2024
Family
4 review
9.5/10
Amazing
Posted on Dec 10, 2024
Very hardworking doormen and friendly concierge staffs. This hotel has the best location if comparing to hotels within the same area.
Response from Property: Dear guest: Hello! Thank you very much for staying with us and leaving us a review. Your encouragement will be the driving force for our progress. We will definitely work harder to provide you and more guests with a perfect stay experience. Sincerely thank you! We are looking forward to seeing you next time! Wish you all the best!
Caroline Chiw
Deluxe Business Twin Room
Stayed in Apr 2025
Family
3 review
8.0/10
Very Good
Posted on May 11, 2025
Location was great for sightseeing & walking to The Bund takes 7minutes with lots of shopping, restaurants. The room was good size for 2bedder, it comes with double sink in the washroom which makes it convenient when rush hour.
Response from Property: 尊敬的賓客:您好!感謝您的入住!感謝您對酒店的肯定!酒店坐落於繁華的市中心,地處交通主幹道,地鐵近在咫尺,交通便利,距人民廣場和外灘步行僅15分鐘左右。再次感謝您的好評,期待您的再次入住。
Anonymous User
King Inner Ring
Stayed in Nov 2024
Family
3 review
8.5/10
Very Good
Posted on Dec 10, 2024
Great location. Service is average. Room toilet has a slight sewage odour.
Response from Property: Dear guest: Hello! Thank you very much for staying at our hotel and sharing your experience with us. We will continue to work hard to create better services and welcome you to come again!
Pearlynlwy
King Inner Ring
Stayed in Mar 2025
Couples
3 review
10.0/10
Outstanding
Posted on Apr 27, 2025
Frank kindly upgraded us to a suite for our 3-night stay at Grand Central Hotel, which truly made our Shanghai trip even more special. The room was spacious with beautiful panoramic views. The hotel’s facilities were comprehensive, and the service was top-notch. The Guest Services team was especially helpful, assisting us with ordering supper when we had trouble due to not having a local phone number. The location is incredibly convenient — right across from a huge Miniso and about a 20-minute walk to The Bund — making it easy to drop off shopping bags or sneak in a quick nap during the day. The only downside was the slow and spotty Wi-Fi connection. Other than that, everything was fantastic, and I would definitely stay here again on my next visit to Shanghai!
Response from Property: Dear guest: Thank you for your review. We attach great importance to your opinion. In order to review our shortcomings, we sincerely invite you to contact us through the booking platform so that we can learn more about your stay experience. Customers' opinions will motivate us to continue to improve our service quality. We look forward to hearing from you.
Phillips
King Inner Ring
Stayed in Mar 2025
Solo travellers
8 review
9.5/10
Amazing
Posted on Apr 24, 2025
Lovely hotel, perfectly positioned just off East Nanjing Road and very close to the Metro. Outstanding breakfast. Cleaning staff delightful, Concierge staff so polite and helpful…… but Reception staff were dreadful. No smiles. No welcome. One woman there beckoned me forward then carried on with other paperwork as she answered my question! She hardly looked at me! Such a shame as hospitality is usually excellent in China.
Response from Property: 尊敬的賓客:您好!感謝您對我們酒店設施和環境的認可,有關您提出的部分員工服務態度有待改善的問題我們非常重視,會加強對一線服務人員的培訓和教育,也為此次您所遇到的不愉快表示歉意,希望您下次入住時會給您一個全新和愉快的入住體驗。最後感謝您的入住,我們期待着您的再次光臨!