Donghu Hotel Shanghai Reviews

Response from Property: 尊敬的賓客，感謝您對我們酒店的極高評價，我們深感榮幸。您的肯定是對我們團隊辛勤工作的最大認可。聽到您對酒店位置的便利性、工作人員的熱情友好、房間與浴室的寬敞、以及早餐選擇和美味的食物都給予了高度讚揚，我們倍感欣慰。您的推薦是對我們最寶貴的禮物，我們期待有機會再次為您提供服務，讓您的體驗更加難忘。如果您在下次入住期間有任何需要改進的地方或有任何疑問，都請隨時告知我們，我們將全力以赴提供幫助。再次感謝您的光臨與寶貴反饋，希望您的旅程一切順利，生活幸福美滿。謹致問候，

Response from Property: Dear guest, we are honored by your praise! Thank you for your recognition of East Lake Hotel location, room hygiene and service. We know that perfect service comes from the hard work of every employee, and your friendly evaluation of employees is the greatest encouragement to them. To this end, we will continue to improve our service quality to ensure that every guest can enjoy the five-star experience as you mentioned. If you have any needs or suggestions, please feel free to contact the front desk. We are willing to listen and solve them quickly. Welcome to East Lake Hotel again, and look forward to providing you with second-to-none reception service again in the near future.

Response from Property: Dear guest, thank you for your recognition and appreciation of East Lake Hotel. We are deeply honored to bring you the comfort of "home" and the unique customs of old Shanghai. Your satisfaction is our greatest pursuit. In order to continuously improve the service quality, we have immediately rectified the minor details mentioned, and will continue to pay attention to maintaining the quality of hotel facilities. Regarding your suggestion, we are studying how to better link the hotel location with the modern transportation system to ensure that you get a faster and more convenient way to travel in the city center. We are glad but surprised that your accommodation experience can be such a wonderful and close compliment, which is also our continuous source of motivation for all-round improvement and perfection of user experience. Thank you again for your choice, and look forward to your next visit. Let's continue to build beautiful memories together.

Response from Property: Thank you for your continued support and for sharing your thoughtful feedback! We’re delighted to be your go-to hotel in Shanghai and that you enjoy our location, spacious rooms, cleanliness, and friendly service.Regarding the gym hours, we sincerely apologize for the inconvenience. Due to unavoidable operational factors , opening at 6/7am isn’t currently feasible. However, we’ve noted your suggestion and will explore possible solutions to better accommodate early risers in the future.We truly value your loyalty and hope to welcome you back soon! Please don’t hesitate to reach out if there’s anything else we can do to enhance your stay.

Response from Property: 尊敬的客人，非常高興得知您對我們的服務和設施感到滿意！您的肯定是我們前進的動力。特別感謝您提到的前台團隊在您抵達時提供了迅速且周到的接待，這正是我們努力的方向——確保每位客人在長途飛行後能享受到温馨的關懷和便利。我們深知，一個愉快的開始對後續的住宿體驗至關重要。您的滿意是我們最大的榮幸，也是我們團隊一直以來追求的目標。期待有機會再次為您服務，讓您的下次入住體驗更加難忘。祝您一切順利，生活愉快！

Response from Property: Thank you for your kind words! We’re thrilled you enjoyed the clean and friendly atmosphere, our service, and the classic interior. It’s great to hear you found the bathroom comfortable and the stay peaceful. We hope to welcome you back again soon!

Response from Property: Thank you very much for your enthusiastic evaluation and recognition! Our team is honored by this. Your satisfaction is our unremitting pursuit of the goal. Looking forward to having the opportunity to serve you again to meet your expectations and needs for "home".

Response from Property: Dear guest, Thank you for your wonderful review and your recognition and love of the hotel. We are delighted to learn that the extended family and the elderly had a great time here. You pointed out that the amenities of the gym, lounge or pool need to be improved, and this is really something we need to focus on and improve. Your suggestions are crucial to the optimization of our services. Please rest assured that in response to your feedback, we have started to improve relevant facilities, and will continue to further improve the service quality to provide every guest with a more thoughtful and comfortable experience. We look forward to welcoming you and your family again to explore more excitement and charm of the hotel together. Thank you again for your valuable opinions, which are the driving force for us to keep moving forward. Hope your cultural journey is rich and memorable!

Response from Property: Dear guest, thank you for your positive evaluation and affirmation of the hotel! We are very pleased that you were satisfied with the environment and cleanliness of the hotel during your trip to Jing'an. We apologize and understand the inconvenience caused by the breakfast price. Here, we cordially invite you to visit again and we will provide you with breakfast coupons to make your next experience more comfortable. At the same time, we are always committed to improving service and cost performance in order to meet the needs of different customers. Thank you again for your valuable comments. We look forward to your next visit and hope to provide you with more satisfactory service.

Response from Property: Thank you for your great review, we are honored by the recognition of our hotel location, cleanliness and room comfort. Your satisfaction is our unremitting pursuit goal. In order to continuously provide excellent service, we always strive to optimize every detail. If there is anything you are unpleasant or need improvement during your stay, please feel free to contact us and we will take immediate steps to fix it. Thank you for choosing us and look forward to seeing you again and giving us the opportunity to make your stay more memorable.

Response from Property: 非常感謝您的肯定與支持！我們團隊的每一位成員都致力於提供卓越的服務，確保您能夠有一個美好的住宿體驗。您的滿意是我們最大的動力，期待有機會再次為您服務，讓您的每一次入住都能感受到温馨與舒適。

Response from Property: Thank you so much for your affirmation and wonderful stay experience to share! We are deeply honored to create such a comfortable and pleasant environment for you. Your satisfaction is our unremitting pursuit.Thank you again for your choice and compliment. I look forward to your next visit and continue to bring you surprises and services beyond expectations.

Response from Property: Thank you so much for your appreciation of our Lot & Building! Your satisfaction is our greatest pleasure. We understand that a great location and beauty are essential to your travel experience. To this end, we are committed to continuously optimizing our services to ensure that every guest can enjoy convenience and comfort. Hopefully, our hotel will be an ideal choice for you again on your next trip. Thank you again for your affirmation and support. Your feedback drives us to keep moving forward.

Response from Property: Dear guest, thank you for your appreciation and support to our hotel. Your evaluation means a lot to us and we are deeply honored.Thank you again for your feedback, it will be what keeps us moving forward. Looking forward to providing you with better service next time.