Guest Reviews of GreenTree Inn Shanghai Outlets National Convention Centre XuLe Road Shell Hotel
7.9/10
420 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.8
Amenities7.7
Service8.1
Cleanliness7.9
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All reviews(420)
Positive reviews(344)
Reviews with photos/video(28)
Easy to get around(41)
Convenient location(39)
Awesome stay(28)
Close to metro(21)
Average sound insulation(19)
Great value for money(19)
Friendly front desk staff(9)
Convenient parking(6)
Negative reviews(76)
Guest User
Discount Single Room
Stayed in Mar 2023
Solo travellers
9 review
8.0/10
Very Good
Posted on May 2, 2023
Helpful and friendly
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們距離地鐵站僅一步之遙,距離國家會展中心不過十幾分鍾。是您參展的黃金路線。我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Haohewangzikuchadetanghuluwa
Discount Single Room
Stayed in Apr 2024
Solo travellers
135 review
7.7/10
Good
Posted on May 9, 2024
Facilities: OK
Hygiene: Not very good, this hair...
Environment: OK but a little small
Service: Very warm and OK
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Discount Single Room
Stayed in Jan 2024
Other
2 review
5.5/10
Posted on Feb 28, 2024
The location is quite noisy. You can hear the traffic outside clearly at night. You can also hear people talking at the door in the morning. The lighting in the room is dim yellow.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Discount Double RoomA
Stayed in Dec 2023
Business travellers
2 review
8.0/10
Very Good
Posted on Jan 18, 2024
The room (twin room) has sufficient space, the basic configuration is reasonable and practical, and the price/performance ratio is acceptable!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. We are only a step away from the subway station and only a dozen minutes away from the National Exhibition and Convention Center. It is the golden route for you to participate in the exhibition. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Shaonianrumengmengruyanml
Guestroom (Double bed) (Special promotionA)
Stayed in Nov 2023
Business travellers
8 review
10.0/10
Outstanding
Posted on Dec 14, 2023
Clean and sanitary, good service attitude, the bed is very comfortable
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. We are only a step away from the subway station and only a dozen minutes away from the National Exhibition and Convention Center. It is the golden route for you to participate in the exhibition. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Guest User
Fashionable Room (Double Bed)
Stayed in Mar 2024
Other
3 review
2.0/10
Posted on Apr 16, 2024
I travel a lot for business, and this is the first time I have encountered a hotel with such a poor service attitude. I swear I will never stay at GreenTree Inn in the future.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Anonymous User
Fashionable Twin Room
Stayed in Mar 2024
Business travellers
8 review
10.0/10
Outstanding
Posted on May 14, 2024
Convenient transportation, only a few minutes to the subway station. Satisfied, surrounded by the river, greenery is also very convenient, there are snacks downstairs for dining. Worth recommending.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們距離地鐵站僅一步之遙,距離國家會展中心不過十幾分鍾。是您參展的黃金路線。我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Guest User
Discount Single Room
Stayed in Sep 2023
Business travellers
185 review
8.0/10
Very Good
Posted on Nov 6, 2023
The price is relatively cheap, the facilities are basic, a little old, the transportation is relatively convenient, it is only 4 stops away from Hongqiao, there are no commercial facilities nearby, it is very convenient to buy things and eat
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. We are only a step away from the subway station and only a dozen minutes away from the National Exhibition and Convention Center. It is the golden route for you to participate in the exhibition. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Anonymous User
Fashionable Room (Double Bed)
Stayed in Mar 2024
Business travellers
9 review
2.5/10
Posted on Apr 12, 2024
The only advantage is that it is close to the subway station. The towels, bath towels, bed sheets and linens have been used for many years and have not been replaced. The room is pitifully small. When you open the window, there are cigarette butts and garbage outside. The bathroom and room are full of disgusting dirt and have not been cleaned up. This kind of place costs more than 300
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
mxl7756
Fashionable Room
Stayed in Mar 2024
Business travellers
1 review
1.5/10
Posted on Apr 12, 2024
You have to go to the front desk to get your toothbrush and toothpaste! The toothbrush and toothpaste from the day before were thrown away! They also threw away my food in the room! The hygiene in the room was worrying and the smell was too strong!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Guestroom (Double bed) (Special promotionA)
Stayed in Mar 2024
Other
1 review
2.5/10
Posted on Apr 20, 2024
I took my father to Shanghai Deda Hospital for medical treatment and stayed at GreenTree Inn for many days. This hotel is close to the convention center. The price will increase as long as there is a conference. The price will fluctuate every day. It is recommended to book it every day. The room at the front desk is 220 yuan per room, but Ctrip only charges 150 yuan. The front desk did not inform me. When there is a conference nearby, they guide customers to book for several days in a row. The price is suspected of defrauding consumers.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Kuailexiaojia1955
Guestroom (Double bed) (Special promotionA)
Stayed in Feb 2024
Other
4 review
6.0/10
Posted on Mar 30, 2024
The soundproofing of the room is very poor. After turning off the lights, you can see the light from the corridor from the door inside the room. At night, you can clearly hear the voices of people in the next room, which is especially difficult to sleep.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Fashionable Room (Double Bed)
Stayed in Feb 2024
Business travellers
32 review
10.0/10
Outstanding
Posted on Mar 30, 2024
The room is clean, the service is warm and considerate, the transportation is convenient, and the shopping is convenient.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. We are only a step away from the subway station and only a dozen minutes away from the National Exhibition and Convention Center. It is the golden route for you to participate in the exhibition. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Discount Double RoomA
Stayed in Feb 2024
Business travellers
1 review
8.0/10
Very Good
Posted on Mar 11, 2024
Convenient transportation, high cost performance, small room. The room is next to the elevator, a little noisy when guests come, but it's ok and quiet when sleeping. The customer service is good. The kettle is broken and they will send a new one immediately
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. We are only a step away from the subway station and only a dozen minutes away from the National Exhibition and Convention Center. It is the golden route for you to participate in the exhibition. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Guestroom (Double Bed) (Special Promotion)
Stayed in Feb 2024
Business travellers
115 review
10.0/10
Outstanding
Posted on Mar 10, 2024
Very close to the company, the service is OK, but the takeaway can't be delivered to the building, which is a bit disappointing
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. We are only a step away from the subway station and only a dozen minutes away from the National Exhibition and Convention Center. It is the golden route for you to participate in the exhibition. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.