baseLITE XINTIANDI Serviced Apartment

baseLITE XINTIANDI Serviced Apartment Reviews

baseLITE XINTIANDI Serviced Apartment

2-4F, No.569 Xizang South Road, Huangpu District, Shanghai, ChinaView Hotel Details
baseLITE XINTIANDI Serviced Apartment
baseLITE XINTIANDI Serviced ApartmentbaseLITE XINTIANDI Serviced ApartmentbaseLITE XINTIANDI Serviced Apartment
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baseLITE XINTIANDI Serviced Apartment Guest Reviews

4.6/5
Very Good
564 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(564)
Positive reviews(538)
Reviews with photos/video(96)
Easy to get around(149)
Convenient location(125)
Close to metro(101)
Friendly front desk staff(67)
Perfect for business trips(30)
Well designed(20)
Average sound insulation(14)
Amazing natural light(11)
Negative reviews(26)
Joanna 吴
Exquisite Duplex Studio
Stayed in Sep 2024
Family
1 review
3.2/5
Posted on Nov 5, 2024
They are located in 2 different buildings. I was put in another building. The room is SMALL. I was very shocked to see the size, I think they have added the loft space and the bottom space together to give the sqm2. There is no TV inside the room and the wifi is super bad. Iiterally there is no internet at all throughout the whole stay. But the good thing is that they offer washing machine and dryer on level 3 and 5 at the common area. Not bad!
Response from Property: Dear valued customer, Thank you for taking the time to evaluate our services. We are sorry to learn that this experience did not meet your expectations and we extend our sincere apologies. As baseLITE Xintiandi, we are committed to providing meticulous service to every customer. We take your feedback very seriously and would be happy to assist you in any way possible. Every member of the team at baseLITE, Xintiandi, looks forward to meeting you again and providing an even better service experience.
Rory JP
Exquisite Duplex Studio
Stayed in Jan 2025
Couples
9 review
5.0/5
Outstanding
Posted on Feb 3, 2025
Great location and really comfortable space. Front desk staff were really helpful and accommodating.
Response from Property: Dear guest，Thank you very much for your support of our baselite Service Apartment. We always believe that good reputation must be recommended by the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We welcome you to choose our apartment again, whether for business or travel! Sincerely looking forward to your visit again!
Lionelaxy
Standard Studio
Stayed in Jun 2024
Business travellers
6 review
4.2/5
Very Good
Posted on Jul 25, 2024
Just above Lao Xi Men station. The room is clean but there is no lift to the 5th floor. However, you can request for baggage assistance. Very good price for Shanghai standards.
Response from Property: Dear valued customer, Thank you for taking the time to evaluate our services. We are sorry to learn that this experience did not meet your expectations and we extend our sincere apologies. As baseLITE Xintiandi, we are committed to providing meticulous service to every customer. We take your feedback very seriously and would be happy to assist you in any way possible. Every member of the team at baseLITE, Xintiandi, looks forward to meeting you again and providing an even better service experience.
Guest User
Special Sell Room
Stayed in Dec 2024
Solo travellers
4 review
4.2/5
Very Good
Posted on Jan 8, 2025
Strange how there were so many stairs to get up to the third floor and an elevator. It didn’t really make sense to walk up a flight of stairs and then take an elevator and then walk up another flight of stairs to get to my room. I think the hotel was poorly designed and it made going up and down with luggage difficult. The bed was also extremely hard.
Response from Property: Dear guest，Thank you very much for your support of our baselite Service Apartment. We always believe that good reputation must be recommended by the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We welcome you to choose our apartment again, whether for business or travel! Sincerely looking forward to your visit again!
StephLi
Standard Studio
Stayed in Nov 2024
Couples
9 review
4.7/5
Amazing
Posted on Dec 31, 2024
Surprisingly affordable hotel located immediately next to MRT station. Hotel is clean and well-maintained. Room was big enough, and facilities good despite a lack of noise isolation. Will definitely come back if I stay in Shanghai.
Response from Property: Dear guest，Thank you very much for your support of our baselite Hotel apartments. We always believe that good reputation must be recommended by the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We welcome you to choose our apartment again, whether for business or travel! Sincerely looking forward to your visit again!
Fernanda Romero G. Pereira
Exquisite Duplex Studio
Stayed in Nov 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Great stay! Clean, friendly staff, and located right next to the metro station which is super convenient.
Response from Property: Dear guest，Thank you very much for your support of our baselite Service Apartment. We always believe that good reputation must be recommended by the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We welcome you to choose our apartment again, whether for business or travel! Sincerely looking forward to your visit again!
Gibbs
Standard Studio
Stayed in Oct 2024
Business travellers
8 review
4.2/5
Very Good
Posted on Dec 2, 2024
Simple small clean and inexpensive. Helpful staff. Very convenient location in Laoximen metro station.
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite apartment, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our apartment again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!
Yanika N
Standard Duplex Studio
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Perfect location with Line 8 and Line 10 right in front of the building. The stay is perfect with non-smoke environment. The room got everything we wanted. Also, the service is nice. Tim Li assisted us very well. Would love to stay here again in the future.
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite apartment, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our apartment again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!
WFoon L
Special Sell Room
Stayed in Oct 2024
Solo travellers
1 review
4.7/5
Amazing
Posted on Nov 22, 2024
Very tidy and clean setting. Strategic location with 2  subway lines just right below the building. One stop to Yu Garden and one top to Xintiandi! Attentive service by the staff! Will surely stay at this place again.
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite apartment, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our apartment again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!
Erbold
Exquisite Duplex Studio
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Very clean and nice. They were also friendly. I would recommend this place if you are planning to visit Shanghai. PS: Very close to the metro station.
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite hotel, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!
Matt
Standard Duplex Studio
Stayed in Nov 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Great spot with great clean rooms and the service people were lovely. Gym is a bit sparse
Response from Property: Dear guest，Thank you very much for your support of our baselite Hotel apartments. We always believe that good reputation must be recommended by the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We welcome you to choose our apartment again, whether for business or travel! Sincerely looking forward to your visit again!
Guest User
Special Sell Room
Stayed in Oct 2024
Solo travellers
3 review
4.2/5
Very Good
Posted on Nov 17, 2024
Value for money. Close to the subway. Staff were helpful. Good for one night stay to catch early flight.
Response from Property: Dear customer, hello! Thank you very much for your support of our Baselite Hotel Apartments. We always believe that good reputation must be recommended by the most sincere satisfaction of customers. At the same time, we are also honored to provide you with the best service. We welcome you to choose our apartment again for business trips or travel! Sincerely look forward to your visit again!
A.M.K
Standard Duplex Studio
Stayed in Apr 2024
Business travellers
88 review
4.7/5
Amazing
Posted on May 9, 2024
Great hotel and clean room. It is like you are in your own apartment, the room have. Refrigerator and washing machine. Also they have on the second floor a kitchen for cooking and rest area, even a play room for playstation . It is directly above the laoximen metro station. Next to the hotel also have restaurant, a gym and a working space .
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite hotel, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!
Guest User
Exquisite Duplex Studio B
Stayed in Oct 2024
Solo travellers
5 review
4.7/5
Amazing
Posted on Nov 8, 2024
A pleasant stay for two nights in Shanghai. The hotel is situated right near the metro station which makes it very convenient to commute. There's a restaurant downstairs and a McDonald's around the corner, however not much else in the vicinity. One thing to note is that the insulation in the room is not the best but otherwise the room is comfortable and spacious.
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite apartment, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our apartment again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!
Guest User
Standard Duplex Studio
Stayed in Oct 2024
Couples
1 review
4.7/5
Amazing
Posted on Nov 13, 2024
The location is perfect for those who wish to explore with the metro. The apt is a mere less than 100m from Laoximen station, with lines 10 & and 8, which access to most of the interesting areas of SH. Even better is that Family Mart & McDs is within a stone's throw away. The Laoximen area also has local restaurants that serve good local eats. Xintiandi is also within walking distance for us, about 15-20 mins walk, which is perfect under the chill and breezy weather. Staff at the apt, especially Eddie and the housekeeping lady, were very kind, patient and helpful. We had an early check-in too, thanks to their kind understanding.
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite apartment, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our apartment again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!