Qiuzhu Hotel

Qiuzhu Hotel Reviews

Qiuzhu Hotel

No.7518, Shanghai South Road, Xinchang Town, Pudong New Area, Shanghai, ChinaView Hotel Details
Qiuzhu Hotel
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Qiuzhu Hotel Guest Reviews

4.7/5
Outstanding
2834 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2834)
Positive reviews(2815)
Reviews with photos/video(903)
Friendly front desk staff(575)
Delicious breakfast(522)
Offers pick-up/drop-offs(297)
Well designed(262)
Well decorated(230)
Has play area for children(39)
Close to airport(39)
Excellent afternoon tea(35)
Negative reviews(19)
Guest User
Elegant Family Room
Stayed in Aug 2024
Solo travellers
6 review
3.0/5
Posted on Sep 19, 2024
Infact the hotel is beautiful, the services on providing free shuttle bus to Disneyland & Pudong Airport is wonderful, the hotel is lack of staff, and might also lack of customer too. So I cant feels like 5 star international hospitality services. The stupid renovation worker they start to knock the wall on around 8am, the soundproofing is really bad. So anyway, overall still can accept with the price that I paid for.
Response from Property: Dear guests, thank you for choosing our hotel. We sincerely apologize for the problems during your stay and thank you for your valuable suggestions. In the later stage, we will strengthen the service process of the staff and try our best to complete the construction without guests in the room. We are very sorry for not allowing you to have a better experience. Wish you a happy life!
Guest User
Elegant Family Room
Stayed in Jan 2025
Business travellers
3 review
3.5/5
Posted on Feb 21, 2025
Decent business hotel which served my purpose for just a night’s stay for business trip. Slightly away from central Shanghai - close to one hour by car from the bund.
Response from Property: 哇哦,謝謝小主對我們的讚美。能為每一位入住的客人提供舒適、優越的環境和服務是我們所有小竹們的職責。我們致力為您提供親切周到的入住體驗,營造家外之家的温馨。感覺讓您心滿意足的享受旅行。我們會一如既往用親切的笑容歡迎您的再次到來,等您喲!
Guest User
Tongmeng Family Room
Stayed in Nov 2024
Family
1 review
2.5/5
Posted on Jan 1, 2025
The hotel does not seem well-maintained and the buffet selection is limited. It is not foreigner-friendly, as the staff have limited proficiency in English.
Response from Property: Dear guests: Hello! Thank you for choosing our hotel. We sincerely apologize for any problems caused during your stay. The buffet restaurant hotel will strengthen and improve, and regularly change the variety to meet the needs of guests. The hotel will also regularly train the staff's English level. We are very sorry for the inconvenience caused to you. The hotel sincerely apologizes to you again and looks forward to your satisfaction next visit.
Denis & Karyn Home
Elegant Queen Room
Stayed in Nov 2024
Family
5 review
4.2/5
Very Good
Posted on Dec 14, 2024
I recently stayed at this hotel with my mother and pregnant wife, and I can confidently say that I will definitely revisit. The service was outstanding, and I want to extend a special thanks to Leo for his exceptional help and top-notch service. The environment was clean, cozy, and inviting, making us feel right at home. The breakfast offered a fantastic variety, ensuring there was something for everyone. A lovely bonus was the complimentary late-night hot dessert, which was a delightful treat after a long day at Disney—perfect for warming up during the chilly evenings. The hotel’s location is ideal, with Disneyland nearby and Xinchang Ancient Town just a short distance away. Xinchang is a great spot for indulging in local snacks and treats. Additionally, there are a few restaurants within walking distance, along with a FamilyMart and local markets for your convenience. The free laundry service was another thoughtful touch, making our stay even more comfortable. Overall, a wonderful experience, and I can’t wait to return!
Response from Property: Thank you very much for your stay and comments! Xiaozhu is sorry for not giving you a perfect experience. We will strengthen the improvement of the hotel's software and hardware facilities and service quality. We regularly and quantitatively maintain and update the room environment, equipment and public area facilities to make your stay more comfortable and tidy. I hope you will have a brand-new feeling next time! I am eager to come and experience again!
Raymend
Elegant Family Room
Stayed in Oct 2023
Family
97 review
5.0/5
Outstanding
Posted on Nov 6, 2023
Luxurious place good price great service and provided airport shuttle free of charge. Nice automatic toilet and overall satisifed. Cons. Air conditioning very weak and bathroom sewer smells like dank piss sometimes.
Response from Property: Dear guest, hello! The hotel has been open for less than two years, and the facilities are in a temporary fixed state. At present, we are also absorbing valuable suggestions from each guest to continuously improve and add hardware facilities and equipment in the additional facilities plan. At present, the hotel has prepared and implemented some changes. At the same time, thank you very much for your valuable opinions. We will work hard to innovate and hope to give you a perfect experience with a full five points next time. I wish you a happy life and everything goes well~
BBNN
Executive Family Room
Stayed in Mar 2024
Family
14 review
5.0/5
Outstanding
Posted on Apr 20, 2024
First of all, Mr.Wang Shi Xiong provided us the best service for this stay.The hotel is new and modern. In my opinion Qiuzhu especially suitable for staying when visiting Disneyland. The hotel staff are very attentive and patient. Since most are family with children stays, there is the sound of children running around all the time.
Response from Property: Dear guests,thank you very much for your recongnition and sharing.The hotel opened in 2020.It has always been adhering to providing guests with a stay-at-home experience .I look forward to your next visit.I wish you a happy life.
Bob Frax
Executive Queen Room
Stayed in Aug 2024
Business travellers
15 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Verry nice hotel
Response from Property: 您好!感謝您對湫竹酒店的信賴!更感謝您的不吝誇獎與強烈推薦!真是愛在心裡難以離開,湫竹酒店是您在上海地方最美、最温暖的家,您也記得有時間常回來看看喲!
Mihai-Casian
Executive Queen Room
Stayed in Jan 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Very good hotel and services.
Response from Property: Thank you ! Looking forward to the next check-in
Exian
Elegant Queen Room
Stayed in Sep 2023
Business travellers
4 review
5.0/5
Outstanding
Posted on Oct 21, 2023
Albert is good. I like this hotel.
Response from Property: 您的滿意是酒店莫大的動力,我們相信好的口碑一定是從客人最真誠的滿意度推存出去的,您對酒店員工服務的認可,令我們深感鼓舞,小竹會繼續努力一如既往的做好我們的服務,期待您的再次入住。
Guest User
Elegant Queen Room
Stayed in Jul 2023
Business travellers
4 review
5.0/5
Outstanding
Posted on Sep 10, 2023
Breakfast was good.
Response from Property: 哇~感謝您給我們家滿滿的五分好評~寒來暑往、風物各異、在千山萬水的細節裏,尋找時間更迭的痕跡。小湫在這裏期待與您的再次相遇~
Guest User
Elegant Family Room
Stayed in Jul 2023
Family
8 review
5.0/5
Outstanding
Posted on Aug 19, 2023
Albert
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“ 用心服務”,我們正在用心發現可以給您提供服務的機會, 給您提供更滿意、更舒適的休息環境! 您的滿意就是我們的追求! 期待您的再次光臨。
Mixianshengdemi
Elegant Family Room
Stayed in Mar 2023
Solo travellers
5 review
5.0/5
Outstanding
Posted on Apr 24, 2023
very nice
Response from Property: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to your next trip and we can create more perfect services for you.
Dongbeiyannanfei
Elegant Family Room
Stayed in Jan 2025
Family
19 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The handsome guy named Long at the front desk must be an excellent employee of the hotel. He is patient and friendly, like a spring breeze! Seeing that we brought children, he upgraded us to a family room, which was very considerate! The hotel is in Chinese style and very elegant; the lobby is equipped with a piano and a guzheng, as well as tea, books, and chess; there are many books, and various chess games are suitable for parents and children; The boss must be a sentimental person; The room is large and quiet, the bright large floor-to-ceiling windows make people feel comfortable, and the electric curtains are very convenient; the bathroom has an automatic toilet, equipped with a disposable toilet mat and facial cleanser, remember to ask the front desk for cotton swabs! The small tea set on the couch in the room is suitable for tea tasting, and the staff also sent jujube and white fungus soup in the evening; It’s a pity that time is limited, otherwise I must stay here for 3-5 days, and I will definitely come again next time! By the way, the hotel has a shuttle bus to Disney, free pick-up! It’s not far from Xinchang Ancient Town, you can go for a walk at night!
Original TextTranslated by Google
6/16
Response from Property: 感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓小竹們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務 。
yukeel
Executive Family Room
Stayed in Nov 2024
Family
39 review
5.0/5
Outstanding
Posted on Jan 3, 2025
The service is very very good. We booked an executive family room for 3 days for New Year's Day. The room is spacious, the air conditioning is sufficient and quiet. We arranged the 5F as required and helped to temporarily add chairs and small tables to the room. Thank you very much. 4 kinds of fresh fruits and supper are delivered every day. The small tomatoes are very sweet and tender. The supper is hot and tastes good. There are convenient transportation such as 1108, Xinchang 3rd Road and 5th Road, and Xinnan Line around the hotel. The breakfast is rich and delicious. The fried eggs are also divided into single and double sides very attentively. The homemade cakes are very delicious. The cleaning aunties are very polite. Cotton swabs and shower caps can be delivered by robots at the front desk. The hot water mark is not obvious and the water is slow. The cold water needs to be drained for a while, which wastes some water. It would be better if it can be solved.
Original TextTranslated by Google
6/19
Response from Property: Thank you for your attention to the hotel and your trust, affirmation and support for us. The hotel has always adhered to the concept of service first to provide every guest with intimate and meticulous service, and strive to provide more guests with a distinguished and extraordinary stay experience. We will continue to work hard to provide guests with more complete and more humane services. I hope to provide you with a warm and comfortable stay environment as always! I wish you a happy life!
Moya
Elegant Family Room
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The family room we stayed in was antique, with a large tree outside the French window, which was very quiet and pleasant. The hotel has complete facilities, and the most important service is very thoughtful, especially the front desk, which is responsive and helps solve many problems. The overall stay experience is very good. It will be my first choice next time I come.
Original TextTranslated by Google
Response from Property: Wow, thank you for your compliment. It is the duty of all of us to provide every guest with a comfortable, superior environment and service. We are committed to providing you with a cordial and thoughtful stay experience and creating a warm home away from home. Let you enjoy your trip to your heart's content. We will continue to welcome you with a cordial smile and wait for you!