LUX* Tea Horse Road Shangri - la Reviews

Beautiful hotel, lovely staff, great location. Breakfast was delicious! Looking forward to coming back!

Many thoughtful touches in the hotel, like the towel warmer & oxygen concentrator (although it was loud, it sounded like rain and we didn’t have trouble sleeping). The bed was also very comfortable, and the overall aesthetic of the hotel is very modern. The location is slightly far from the center of Dukezong, and required us to walk a dark and quiet alley to get to and from the shuttle pick up point.

The location of this hotel is very good. But the service needs to be improved.

The location is great. Just down the slope is Dukezong Ancient Town, which can be reached in a few minutes. I saw some comments before saying that you have to walk up a steep slope. In fact, you can take a taxi to the door and don't have to walk up the slope. The hotel also has an electric car that can take you to the edge of the ancient city. When you come back, just call them and they will pick you up. It's very convenient. I don't know how good this hotel is. Not only is the scenery amazing, the rooms are beautiful and luxurious, and the service is top-notch and attentive. It is worth mentioning that the room has intelligent diffuse oxygen supply, so there is no need for oxygen cylinders, which is really comfortable. The yak hotpot in the hotel restaurant is very delicious. What more could you ask for than to eat such delicious hotpot facing the night view of Dukezong Ancient Town! We changed our itinerary so we had to catch the high-speed train and couldn't get a taxi, so the hotel immediately found a driver to take us, which we were very grateful for. Overall, this hotel is really very good. If I have the opportunity to go to Shangri-La again, I will definitely stay there again. If you can see this, don't hesitate, please book it directly!

The room is not very big, but the layout is very good. There is a drying rack in the bathroom, and there is diffuse oxygen supply, so the sleep quality is good. You can see the ancient city three-piece set. Although the breakfast is not varied, the quality is very good. The grilled vegetables are excellent, especially the grilled onions, which are very fresh and sweet. The service is also attentive and enthusiastic. It is a hotel that I will choose again.

Thanks to the front desk lady for upgrading our room. We can overlook Dukezong Ancient City, temples, etc. The service is also warm and thoughtful! It meets the basic requirements of a luxury hotel. It is very quiet at night ~~ like a secret place. The only flaw may be that the oxygen supply is too noisy😭

The location is very close to the ancient city, the room has a great view, overlooking the beautiful temples and distant views. The service is very warm, the breakfast is delicious, and the coffee is freshly ground.

The hotel is located in the ancient city. There is a car to pick you up in the ancient city, which is very convenient. The hotel room has diffuse oxygen supply, so it is very friendly to people with altitude sickness, but the oxygen concentrator is a bit loud at night. Breakfast includes rice noodles, noodles, erh silk, butter tea, etc.

Very cozy, there must be an oxygen-supplied room on the plateau, very cozy and restful, really felt at home. The breakfast was also delicious, the restaurant was not big but very warm, I regretted not having dinner at LUX the day before, but went to the Indigo next door, the service was not there, the taste was also average, mainly because you can see the night view.

Shangri-La Airport exclusive pick-up and drop-off: good reviews Dukezong Ancient Town (designated entrance and exit) pick-up and drop-off battery car service: good reviews.

The hotel is in a great location, overlooking the entire Dukezong Ancient City. The breakfast is very unique and delicious, the room has oxygen supply, and it is very comfortable to stay in. The service staff are also very considerate.

Let me start with the good things: all the service staff are very friendly and enthusiastic; the airport pick-up and Napahai tour in the package are not bad, the driver is polite and enthusiastic, and will take the initiative to introduce; the hotel is halfway up the hill, there is an electric car to take guests to the ancient city entrance, and you can pick them up with a phone call when you come back, which is quite convenient. The room is very large and clean, and the bed is quite comfortable. There are not many varieties of breakfast, and the taste is good. The yak hot pot exceeded expectations, the taste is good and the quantity is large, two people can't finish it at all, recommended! The following is a place that is hard to describe: it is said to be an ancient city view room, but there is a building in front of the balcony, and there is a big earth slope outside the window facing the bed. What does this mean? The hotel obviously has no guests (the breakfast buffet on the first day was not open), can't it arrange a better room? Because I flew directly to Shangri-La, I specially chose LUX with diffuse oxygen supply, but I didn't feel the effect of oxygen supply at all. The oxygen outlet in the room was hissing all the time, but I would wake up after sleeping for less than two hours, and I felt uncomfortable in various ways. The funny thing is that there is no problem walking outside or even climbing Songzanlin Temple. And there is a faint smell of decoration in the room, and my throat hurts after one night. Maybe it's a personal problem? I feel like I might as well give him two tanks of oxygen. Finally, there was a problem when sending us to the airport. The staff made a mistake in the handover. After checking out, the waiter moved the luggage to the yard attentively, and then said that the car had not arrived yet, so wait a little longer, and then waited for the car with us... Until 20 minutes later, the front desk lady suddenly reacted and asked: What car are you waiting for? I said: I'm waiting for your car! In the end, we were hurriedly sent to the station. Fortunately, it was close and didn't delay anything. The driver apologized verbally, but the hotel didn't respond afterwards. The final impression was really bad. Considering the price, it feels that the cost performance is not high, and it is not recommended on the whole.

I highly recommend this hotel if you are visiting the ancient city. The hotel will pick you up and drop you off at the entrance of the ancient city. The room has diffuse oxygen, floor heating, air conditioning, and is very clean. The room has a balcony and you can see the whole view of the ancient city. The service is very considerate. I want to give a big thumbs up to the front desk guy Deng Zhu. I was a little shy when I asked him his name. From the small details, you can see that this hotel really cares about its guests.

The room is just the right size, the facilities are quite complete, the room has oxygen supply, the hygiene is good, the view is particularly good, each balcony is a beautiful picture, the service is very good 👍The location is excellent, whether it is the restaurant balcony or the room balcony, you can see the largest prayer wheel, a good place for vacation