LIYI HOTEL

LIYI HOTEL Reviews

LIYI HOTEL

No.11 Rongjiang Road, Longhu District, Shantou, Guangdong, ChinaView Hotel Details
LIYI HOTEL
LIYI HOTELLIYI HOTELLIYI HOTEL
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Guest Reviews of LIYI HOTEL

8.6/10
1050 review
Verified reviews
Location8.5
Amenities8.5
Service8.7
Cleanliness8.7
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All reviews(1050)
Positive reviews(987)
Reviews with photos/video(106)
Delicious breakfast(152)
Friendly front desk staff(96)
Easy to get around(57)
Convenient parking(57)
Average sound insulation(47)
Large rooms(30)
Located in the city centre(30)
Delicious buffet(4)
Negative reviews(63)
Stuart Teo
Superior Queen Room
Stayed in Apr 2025
Travel with friends
45 review
8.5/10
Very Good
Posted on May 22, 2025
Very affordable room which comes with a nice-ish breakfast of local fare. Very central location in Swatow, my 2nd stay here. The renovation needs updating.
Response from Property: Dear guest, we are deeply sorry for the unpleasant experience you have had. We will make improvements to the issues you have reported, and we believe that our colleagues will provide more meticulous service to guests in the future. If you have any questions during your stay, you can dial 0 to the front desk at any time, and we will solve them for you immediately, giving you a satisfactory accommodation experience. We look forward to your return to experience our better service.
Guest User
Superior Queen Room
Stayed in Jan 2025
Travel with friends
2 review
8.0/10
Very Good
Posted on Feb 12, 2025
Front desk staff were attentive and helpful. It could use better soundproof for the windows.
Response from Property: Ah~ I must have been dazzled. It's not a 5-point praise. Yier is very sad. If you have any suggestions, please leave us a message. We will try our best to do better and give you a 5-point stay experience next time.
Guest User
Superior Queen Room
Stayed in Sep 2024
Solo travellers
10 review
8.0/10
Very Good
Posted on Oct 29, 2024
Liyi is a simple hotel, for solo traveller. Location is perfect which is near to Foodie (20mins walk to LongYan Lu) and clubbing places (5mins on the right) Since is a simple hotel, don’t  expect too much facilities. It has a very nice massage place on the 2nd floor. Previously used to use agoda, but this time use Trip.com. Make a booking on 26Oct for 27Oct-4Nov and realised made a mistake. Cancelled by mistake and realised there was a cancellation fees of 13%, amount 700CNY. Agoda claimed that the hotel refused the refund, but the money was collected by agoda instead. They lied again and again, keep pushing the blame to the hotel. Integrity is an issue. No trust anymore. As such, start using Trip.com. In addition, trip.com give higher rewards.
Response from Property: My darling, using our heart to make you more "happy" is Yier's service concept~ Thousands of words can be summed up in one sentence, thank you for choosing Yier in Mangmang Hotel, thank you for your careful discovery and sharing, welcome back!
Ronald Khoo
Superior Queen Room
Stayed in Oct 2024
Couples
3 review
8.5/10
Very Good
Posted on Feb 4, 2025
Small hotel, very helpful front office staff, give go direction for local food option
Response from Property: 從您給的點評分數怡兒可以感覺到沒能讓您十分滿意,在這裏對您表示深深的歉意。怡兒努力做到讓客人十分滿意,但在這個探索的道路上還有需要改進和提升的地方,您大可直言不諱,好的地方怡兒會謙虛提升,不好的地方會努力改進,希望您下次入住能為怡兒呈上一條精彩的好評,怡兒一定會努力噠~
Anonymous User
Family-friendly 2-bed Room
Stayed in Jul 2024
Travel with friends
2 review
9.5/10
Amazing
Posted on Oct 16, 2024
Hotel location is good. But the toilet and bathroom is horrible, there is no divider and once you use the bathroom, the whole bathroom is wet and slippery
Response from Property: Ah~ I must have been dazzled. It's not a 5-point praise. Yier is very sad. If you have any suggestions, please leave us a message. We will try our best to do better and give you a 5-point stay experience next time.
Yee Wei
Business Queen Room
Stayed in Nov 2023
Family
4 review
7.5/10
Posted on Feb 10, 2024
Staff friendly and accommodating. Hotel is old and in need of refurbishment. Cleanliness below average but it's due to the age of the hotel rather than staff effort. Staff kind enough to offer free breakfast at mcdonald's /KFC next door.
Response from Property: Dear friend, thank you for staying here and giving us the opportunity to serve you. The support and suggestions in your reviews are a rare and precious asset for us. We will continue to work hard to continuously improve various services and look forward to your visit again. Finally, I wish you a cheerful mind and a good mood every day!
Dan A.
Family-friendly 2-bed Room
Stayed in Feb 2023
Solo travellers
3 review
6.0/10
Posted on Mar 26, 2023
Toilet and bathroom are together and it’s not convenient when you travel in two people. Cleanness is poor since we found old trash on the floor. Location is good since it’s closed to bar and restaurants.
Response from Property: Hello, valued customer, I am sorry that I did not give you a satisfactory experience. If you have any needs or questions during your stay, you can dial 0 to the front desk so as not to affect your check-in experience. Xiaoyi will solve it for you immediately and look forward to your support Come again. Finally, I wish you a cheerful mind and a good mood every day!
Lai Fong
Zhenli Double Bed Room
Stayed in Feb 2024
Family
8 review
7.5/10
Posted on Mar 27, 2024
Good to provide breakfast to us at free
Response from Property: 啊啊啊~一定是我看花眼了,不是五分的好評,怡兒非常傷心的。您有什麼建議可以給我們留言,我們會努力做到更好,下次給您5分的入住體驗。
SS25
Family-friendly 2-bed Room
Stayed in Dec 2022
Family
13 review
7.0/10
Posted on Jan 24, 2023
The location is very good with surroundings of some restaurants and shopping centre, but the room itself is not really clean and the amenities are poor. But the staff attitude is very good. Need improvement on room cleanliness and also the placement of shower room and water closet together is not convinience at all because the toilet floor constantly wet after shower.
Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding the problems you reported, we will strengthen the improvements to ensure that they will not happen again next time you stay. We are deeply sorry for the inconvenience this type of issue has caused you. Looking forward to your visit again!
Sindhu
Superior Queen Room
Stayed in Jun 2023
Business travellers
7 review
10.0/10
Outstanding
Posted on Jul 16, 2023
Budget price but more than budget experience.
Response from Property: The most luxurious thing in the world is time, and the most expensive asset is trust: if you are willing to give your precious time to write a review for Yier and get such affirmation, Yier is very touched. We will make persistent efforts and continue to improve our services to warm you Those of you who trust and love Yier!
Siritorn
Executive Queen Room
Stayed in Mar 2024
Family
1 review
10.0/10
Outstanding
Posted on May 14, 2024
Very good
Response from Property: Seeing your careful review, Yi'er is also very warm. I will give you a kiss. Please check it~~~ I deeply hope that every customer can share their good feelings like you and have fun alone. It’s better to be happy than to be happy~~
200jindedajiaocun
Superior Queen Room
Stayed in Apr 2025
Couples
30 review
10.0/10
Outstanding
Posted on May 18, 2025
Facilities: Very good, Hygiene: Very good, Hygiene: Very good, Environment: Very good, Service: Unknown Location: Very good, Not far from the high-speed rail station, breakfast is available, the price is very cheap, in short, the cost performance is very high
Original TextTranslated by Google
Response from Property: Seeing your careful comments, Yier feels very warm. Here is a kiss for you. Please check it out~~~ I hope every customer can share their good feelings like you. It is better to share happiness with others than to enjoy it alone~~
Guest User
Executive 2-bed Room
Stayed in Apr 2025
Family
2 review
3.5/10
Posted on May 4, 2025
The room facilities are old and the internal hygiene is poor. The toilet and shower are mixed in the same shower room. The room is next to the road and the sound insulation is extremely poor. All kinds of noise from the road surrounded me for the whole night. I hardly slept. What's worse is that the air conditioner is hung up and the light showing the temperature can't be turned off, which is even more painful for light sleepers. The experience is too bad
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the unpleasant experience you have had. We will make improvements to the hardware problem you reported later, and I believe that our colleagues will provide more meticulous service to guests in the future. If you have any questions during your stay, you can dial 0 to the front desk at any time, and we will solve them for you immediately, giving you a satisfactory accommodation experience. We look forward to your next stay to experience our better service.
Papazoudeqincaima
Executive Queen Room
Stayed in Mar 2025
Family
6 review
4.0/10
Posted on Apr 6, 2025
The room is by the road, very noisy at night, you can't sleep if there are cars honking, the room is dim, you have to turn on the lights during the day. The breakfast is very bad, there is chicken **** hanging on the boiled eggs, it can be seen that they don't even wash them, the attitude of the breakfast waiter is also very bad, as if we owe him money, the next day we bought KFC from next door but didn't want to eat
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the unpleasant experience you have had. We will punish the staff for the service problems you reported. We believe that our colleagues will be more attentive to guests in the future. If you have any questions during your stay, you can dial 0 to the front desk at any time. We will solve them for you immediately and give you a satisfactory accommodation experience. We look forward to your next stay to experience our better service.
Guest User
Executive 2-bed Room
Stayed in Mar 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on Apr 4, 2025
The environment is OK. The front desk upgraded the room type for free. It was a very good experience. Sanitation: Clean Facilities: Complete Environment: Good Service: Very good
Original TextTranslated by Google
Response from Property: Seeing your careful comments, Yier feels very warm. Here is a kiss for you. Please check it out~~~ I hope every customer can share their good feelings like you. It is better to share happiness with others than to enjoy it alone~~