Shanwei

Hotels Near Jiesheng Passenger Transport Terminal in Shanwei

Enter your dates for the latest hotel rates and availability.

Swipe up to view more
Filter by:
Hotel Star Rating
Popular Filters
Amazing 4.5+Great 4.0+Good 3.5+Pleasant 3.0+

Best Hotels near Jiesheng Passenger Transport Terminal

Choose your travel dates to see the latest prices and deals.
Most Booked
Lowest Price
Youke Jiudian Hotel
Youke Jiudian HotelYouke Jiudian Hotel
10.1km from Jiesheng Passenger Transport Terminal
Opened in 2021, the Youke Jiudian Hotel offers travelers a pleasant stay in Shanwei, whether for business or leisure purposes. The hotel is conveniently located a short 300m drive from Shanwei Railway Station. Famous attractions Chidieshan Jueyuan Temple and Pinqinghu are just a short taxi ride away. When guests have some time on their hands they can make use of the onsite facilities. This Shanwei hotel features parking on site. According to our guests, this hotel provides a very high level of service. This hotel is the usual choice for a large number of business travelers.

GGuest User 2023.05.10
full facilities Hygiene: clean nice environment good service It is on the first floor of Shanwei High-speed Railway Station. It only takes 5 minutes to get to the high-speed railway station. It is surrounded by a complex. It is convenient for shopping and leisure, and the front desk service is good.
Outstanding
340 review
4.6/5
Price from
£21
per night
Check Availability
Vienna International Hotel (Shanwei High-speed Railway Station)
Vienna International Hotel (Shanwei High-speed Railway Station)Vienna International Hotel (Shanwei High-speed Railway Station)
10.11km from Jiesheng Passenger Transport Terminal
The Vienna International Hotel (Shanwei High-speed Railway Station) is a great choice for guests looking for accommodation in Shanwei, having been recently opened in 2022. The hotel is conveniently located a short 300m drive from Shanwei Railway Station. The hotel is just 5km from Chidieshan Jueyuan Temple and 4km from Pinqinghu, making it an ideal location for guests looking to do some sightseeing. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Shanwei hotel features parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling on business, this hotel is consistently one of the most popular choices.

HHY-18 2022.01.25
Although it is the first time to stay, I have paid attention to it. I stayed for one night with the mentality of trying it out, and it was a little pleasant surprise! The outfit is simple but distinctive, simple and stylish without losing the simple and heavy style. The room is clean and tidy. Every small ornament is carefully selected. The room is comfortable and sanitary. The service staff is very enthusiastic and willing to provide all kinds of help. The facilities are very user-friendly, the network signal is good, and the scenery outside the window is good. !
Outstanding
608 review
4.6/5
Price from
£27
per night
Check Availability
Vienna Hotel (Shanwei Feicui Bay)
Vienna Hotel (Shanwei Feicui Bay)Vienna Hotel (Shanwei Feicui Bay)
Shanwei Urban Area | 10.42km from Jiesheng Passenger Transport Terminal
Situated near the sea, the Jadebay Hotel (Feicuiwan Jiudian) is about ten-minute drive from bus station. This property offers rooms kitted out with all the usual amenities such as international direct-dial phones, mini bars and Wi-Fi internet access.The on-site restaurant serves Chinese cuisine. Room service is available. Modern meeting facilities in the hotel include conference hall and business center offering a variety of services.During their spare time, guests can work out in the gym, take a cup of tea at tea house or indulge in a game of chess.

AAnonymous User 2024.06.25
Convenient parking, the hotel is clean, spacious and bright, very close to Erma Food Street, about seven minutes walk, very satisfied
Excellent
314 review
4.5/5
Price from
£18
per night
Check Availability
Raman Hotel (Shanwei Erma Road Food Street Branch)
Raman Hotel (Shanwei Erma Road Food Street Branch)Raman Hotel (Shanwei Erma Road Food Street Branch)
Shanwei Urban Area | 10.74km from Jiesheng Passenger Transport Terminal
The hotel is a small courtyard, the room is very clean, the equipment and facilities are very good, and the parking lot is rare; but it may be that there are many details that are not in place in the new opening. It will be better to improve and improve in the future. 1. The room decoration tastes very heavy. The waiter must be more ventilated after cleaning; 2. Try not to put the perfume in the small room; 3. Breakfast is too simple. When you go to dinner, you will take a bun in a bag and a bottle of corn juice. It feels bad; 4. The items in the room should be prepared, and the phone has not yet been;

AAnonymous User 2024.08.31
The hotel is a small courtyard, the room is very clean, the equipment and facilities are very good, and the parking lot is rare; but it may be that there are many details that are not in place in the new opening. It will be better to improve and improve in the future. 1. The room decoration tastes very heavy. The waiter must be more ventilated after cleaning; 2. Try not to put the perfume in the small room; 3. Breakfast is too simple. When you go to dinner, you will take a bun in a bag and a bottle of corn juice. It feels bad; 4. The items in the room should be prepared, and the phone has not yet been;
Perfect
21 review
4.9/5
Price from
£14
per night
Check Availability
Lavande Hotel (Shanwei Sima Road City Square)
Lavande Hotel (Shanwei Sima Road City Square)Lavande Hotel (Shanwei Sima Road City Square)
Shanwei Urban Area | 10.96km from Jiesheng Passenger Transport Terminal
The Lavande Hotel (Shanwei Sima Road City Square) provides a great place for travelers to relax after a busy day. Visitors to Shanwei will find that the Lavande Hotel (Shanwei Sima Road City Square) is a fantastic accommodation choice. Shanwei Railway Station is located approximately 10km away from this hotel. There is no shortage of things to see in the area, with the Kuishan Park, Guandi Temple and Zhongguo Liantong Quanmin Jianshen Square all nearby. When guests have some time on their hands they can make use of the onsite facilities. This Shanwei hotel features parking on site. According to our trusted guests, the facilities at this hotel are first-rate. For guests traveling on business, this hotel is consistently one of the most popular choices.

GGuest User 2023.09.11
Because I went early, the room was not cleaned, and the front desk was very patient to help us coordinate the room and upgrade the room type (but we refused, but the front desk felt very nice). The room was good, although facing the decoration place, the front desk informed in advance that because of the rush, the weekend may start, and it is also very intimate to say that earplugs can be provided, but I didn't hear much. Service attitude praise, second brush hotel, security command parking is also very patient. Very close to what we want to eat ~ great
Outstanding
1372 review
4.6/5
Price from
£22
per night
Check Availability
Hotel Paris Pan-Island
Hotel Paris Pan-IslandHotel Paris Pan-Island
Shanwei Urban Area | 11.02km from Jiesheng Passenger Transport Terminal
The Hotel Paris Pan-Island provides a great place for travelers to relax after a busy day. The Hotel Paris Pan-Island offers a pleasant stay in Shanwei for those traveling for business or leisure. From the hotel, Shanwei Railway Station is just 10km away. With multiple attractions nearby including Guandi Temple, Anmei Ancestral Temple and Zhongguo Liantong Quanmin Jianshen Square, guests will find plenty to keep themselves occupied. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. For those driving themselves, parking is provided on site. If cleanliness is important to you, this hotel makes an excellent choice, as our guests consider this to be one of the cleanest hotels in the city. This hotel is particularly popular with those traveling with families.

DDoerscheln Silke 2024.07.16
The location of the hotel was excellent for our purposes as it was close to the places we wanted to go to/see. We appreciated that our room didn't reek of cigarette smoke. The mattress and pillows guaranteed a good night's sleep. Our check-in experience was quick and smooth and the ladies at reception desk were so friendly and helpful.
Outstanding
1143 review
4.6/5
Price from
£31
per night
Check Availability
Ausland International Hotel
Ausland International HotelAusland International Hotel
Shanwei Urban Area | 11.23km from Jiesheng Passenger Transport Terminal
The Ausland International Hotel provides a great place for travelers to relax after a busy day. The Ausland International Hotel offers a pleasant stay in Shanwei for those traveling for business or leisure. From the hotel, Shanwei Railway Station is just 10km away. Seeing Shanwei's sights from this hotel is easy with Kuishan Park, Fengshan Park and Guandi Temple all close by. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Shanwei hotel provides parking on site. According to our guests, this hotel provides a very high level of service.

AAnonymous User 2024.09.05
The hotel environment is very good. The decoration is very stylish and has a sense of design. The room environment and facilities are also very good. The room is very clean and spotless. The rooms are all intelligently controlled. The hotel also provides washing machines and other facilities and services, which is very convenient. The service staff at the front desk have a very nice smile, and the smiling service aunties on the hotel floor are also very good. Basically, they will say hello to us when they see us, greet us with a smile and guide us. The hotel is located in the city center of Shanwei City, and there is a shopping mall next door. It is only less than 10 minutes away from the Erma Road Pedestrian Street. It is very convenient and very close to the attractions. The overall feeling of staying in this hotel is very good. I have not checked into this hotel next time I go to Shanwei. It is a very recommended hotel. Like, like, like 👍
Outstanding
257 review
4.7/5
Price from
£28
per night
Check Availability
Vienna International Hotel (Xinli Central Plaza, Shanwei)
Vienna International Hotel (Xinli Central Plaza, Shanwei)Vienna International Hotel (Xinli Central Plaza, Shanwei)
Shanwei Urban Area | 11.26km from Jiesheng Passenger Transport Terminal
Opened in 2021, the Vienna International Hotel (Xinli Central Plaza, Shanwei) offers travelers a pleasant stay in Shanwei, whether for business or leisure purposes. The hotel offers easy access to Shanwei Railway Station, just 11km away. This hotel is located near many of Shanwei's attractions including Fish Harbor of Typhoon Shelter, Guandi Temple and Anmei Ancestral Temple. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site. If you are looking for a convenient place to stay, our guests have told us that this location is excellent. This hotel is particularly popular with those traveling with families.

SS2zx_xuxdlaoniu 2023.12.13
The building where the hotel is located is very grand, and the location is also very good. You can go to the Erma Road Food Street or go to the nearby Xinli Plaza to choose from. It's just that the hotel's service is not flexible enough. The room we booked came with a breakfast. We discussed with the hotel if we could extend our stay for another day and exchange the breakfast voucher for the same day, but we were told that we couldn't! Said that breakfast was contracted out. I feel strange that such a small request cannot be satisfied? I didn't take any advantage of the hotel, can't I just change it? I hope the hotel can think more about its guests and try its best to provide better service.
Outstanding
938 review
4.6/5
Price from
£32
per night
Check Availability
iu Hotel(Shanwei City Government)
iu Hotel(Shanwei City Government)iu Hotel(Shanwei City Government)
Shanwei Urban Area | 11.26km from Jiesheng Passenger Transport Terminal
The iu Hotel(Shanwei City Government) is an ideal spot for travelers wanting to discover the city. The iu Hotel(Shanwei City Government) is an ideal choice for travelers who want to take in the sights and sounds of Shanwei. The hotel offers easy access to Shanwei Railway Station, just 10km away. Seeing Shanwei's sights from this hotel is easy with Kuishan Park, Guandi Temple and Zhongguo Liantong Quanmin Jianshen Square all close by. In their spare time, guests can explore the hotel's surroundings. This Shanwei hotel features parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling on business, this hotel is consistently one of the most popular choices.

DDoerscheln Silke 2024.06.18
We've stayed at the hotel a few times in the past. The staff at reception is very helpful and the check-in process uncomplicated and quick. The ”super room” is spacious and has a huge TV (which we didn't have time to use). There's a small couch to sit on and the shower area is separated by a partial wall from the rest of the room. On the downside, the mattress was very hard. The room smelled strongly of cold cigarette smoke which is rather uncomfortable for non-smokers.
Excellent
541 review
4.4/5
Price from
£12
per night
Check Availability
Landao Holiday Hotel
Landao Holiday HotelLandao Holiday Hotel
Shanwei Urban Area | 11.64km from Jiesheng Passenger Transport Terminal
The Landao Holiday Hotel was recently renovated in 2021, making it a fantastic choice for those staying in Shanwei. Shanwei Railway Station is located approximately 11km away from this hotel. There's plenty to do nearby, with Fengshan Park, Zhongguo Liantong Quanmin Jianshen Square and Shanwei Port all within a short distance. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Shanwei hotel features parking on site. Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. Perfect for those working on the move, this hotel caters to a large number of business guests.

Ssunnylly94 2024.04.06
First of all, it is really not particularly convenient to drive to the hotel for parking, because there is a restaurant and KTV behind the hotel. There is no place to park when I come back to the hotel several times. I am tired. I have no parking space when I come back. It is really heartbroken... The sanitation of the hotel is as shown in my photo. The wallpaper is peeling and moldy. Many stains are splashed on the wall. There are always many spider webs in the corner of the room. The glass glue on the sink is not sealed and dewy. If you don’t take a floor towel under the wash basin, it’s always wet... But fortunately, the toilet is the same. The smell is not anti-odor, the hot water is fast enough, the water flow is strong enough, the mattress is OK, the pillow is slightly higher, and it is acceptable to barely spend a night. After all, the location is really good. It is close enough to the second road. Whether you live or not?
Excellent
944 review
4.4/5
Price from
£22
per night
Check Availability
See all Hotels near Jiesheng Passenger Transport Terminal

Top Pick Hotels

Check out these top-booked hotels from the past 30 days!
4.7/5
1942 review
Chateau Star River Shanwei
Shanwei Urban Area, Shanwei | 7.61KM from Jiesheng Passenger Transport Terminal
"Friendly front desk staff""Large rooms"
Select dates to view prices
4.7/5
1004 review
Poltton international apartment (Shanwei City high speed railway station store)
Shanwei Urban Area, Shanwei | 8.71KM from Jiesheng Passenger Transport Terminal
"Friendly front desk staff""Delicious breakfast"
Select dates to view prices
4.6/5
62 review
Impression Duplex Seaview Hotel
Shanwei Urban Area, Shanwei | 9.05KM from Jiesheng Passenger Transport Terminal
"Great stay!""Clean and tidy"
Select dates to view prices
4.9/5
1968 review
Atour Hotel Binhai Park, Shanwei High-speed Railway Station
Shanwei Urban Area, Shanwei | 9.36KM from Jiesheng Passenger Transport Terminal
"Classy environment""Friendly front desk staff"
Select dates to view prices
4.5/5
1114 review
Chaoman Hotel (Shanwei City Haibin Avenue)
Shanwei Urban Area, Shanwei | 9.11KM from Jiesheng Passenger Transport Terminal
"Classy environment""Friendly front desk staff"
Select dates to view prices
4.2/5
30 review
Yueting Hotel
Urban District, Shanwei | 1.19KM from Jiesheng Passenger Transport Terminal
"Clean and tidy""Great service"
Select dates to view prices
4.8/5
73 review
Love Travel Resort Hotel (Shanwei High-speed Railway Station China Resources Mixc World Branch)
Urban District, Shanwei | 8.62KM from Jiesheng Passenger Transport Terminal
"Great amenities""Classy environment"
Select dates to view prices
4.7/5
807 review
Vienna International Hotel (Shanwei Chengqu)
Shanwei Urban Area, Shanwei | 9.44KM from Jiesheng Passenger Transport Terminal
"Classy environment""Friendly front desk staff"
Select dates to view prices
4.5/5
996 review
Berman Hotel (Shanwei Fengshan Zumiao Erma Road Food Street Branch
Shanwei Urban Area, Shanwei | 9.87KM from Jiesheng Passenger Transport Terminal
"Great sea view""Convenient location"
Select dates to view prices
4.7/5
302 review
Tsuen Wan Apartment
Shanwei Urban Area, Shanwei | 8.75KM from Jiesheng Passenger Transport Terminal
"Classy environment""Great sea view"
Select dates to view prices

Latest Reviews for Shanwei hotels

Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.9/5
Perfect
22010557551Passing by self-driving, the experience is very good. The hotel is located on Guangshan Highway. There is an underground parking lot on the ground. The rooms are well-equipped with electric curtains, smart toilets, and a warm restaurant. It should be the best hotel in the area. The elevator is a bit slow. The hotel is convenient to travel, and there are many choices of food around. We recommend the ”Lufeng Bieyuan” restaurant less than 10 minutes away from the hotel. The dining environment, atmosphere, and dishes are very good.
Home2 Suites by Hilton Shanwei Lufeng
Home2 Suites by Hilton Shanwei Lufeng
Lufeng
Price per night from: GBP 40
4.8/5
Outstanding
GGuest UserThe hotel is very new and beautiful. It is the simple style I like. The background music in the bath is very comfortable. The shower has a large and hot water output. It is very comfortable. The parent-child room has a 1.8 meters and a 1.35 bed, which is very suitable for parents and children. The cushion is very comfortable, the only suggestion I want to give is that there are children in the parent-child room after all, can you not put the condom in such a prominent position on the bedside table, it is a bit embarrassing😳
Lavande Hotel (Haifeng Phoenix New City)
Lavande Hotel (Haifeng Phoenix New City)
Haifeng
Price per night from: GBP 22
4.5/5
Excellent
GGuest UserI don’t want to go to work on weekdays and want to come to the beach to relax. I saw Nanwan Pavilion B&B on the Internet. This is a very warm homestay. It is the sea when I go out. It is very suitable for travelers who want to get close to nature! The proprietress’s family is very, very enthusiastic, not only telling me where it is fun, but also taking me to the sea in person hahahahahaha, the taste of nature is very delicious (the picture has been attached) and the scenery is also very beautiful! The environment of the homestay is also very good, there is a separate bathroom, etc. If you need anything, the proprietress will respond enthusiastically to you ~ (too cute boss wife) highly recommend staying in this store!
Nanwange Hotel
Nanwange Hotel
Red Bay Tourist Resort, Shanwei
Price per night from: GBP 12
4.5/5
Excellent
KKenzieWe had a marvelous stay in the hotel. The beach is amazing, and the facilities are all here: swimming pool, gym, arcade, karaoke, and an abundance of playroom (most with a fee). We ate exclusively in the hotel, pretty sure it was more pricy, but food quality was amazing and we can be assured it is safe. The Chinese restaurant service was great on the second night, and our server Bella Tang (唐輝勤)served us with all her heart. We are grateful. 😀
DoubleTree by Hilton Shanwei
DoubleTree by Hilton Shanwei
Jinding Bay Tourist Resort, Shanwei
Price per night from: GBP 73
4.5/5
Excellent
GGuest UserThe bed is very comfortable, hot water/wif is powerful, free charging cable, sound insulation is good, and the elevator can go directly to the gym. Clean and hygienic, comfortable and tidy, warm and thoughtful service, excellent location, convenient transportation, and charging piles Elegant environment, rich and distinctive breakfast, cost-effective High, points can also be exchanged for room rates, good reputation as always! Beckinsale is the first choice every time I come back!
Beckinsale Hotel
Beckinsale Hotel
Haifeng
Price per night from: GBP 26
4.4/5
Excellent
AAlec Muklewicz 穆子德The hotel is nestled in a bustling and happening area of Shanwei, and was, overall, a great hotel for the purpose of a weekend getaway out of Shenzhen. We went in the off-season, but the site in normal times offers beach access, several bars and restaraunts of different varieties (including Chinese and SOME international food options), some nice photo opportunities, among other things The location of the hotel is a little unclear, but you will find their office near the corner of the large intersection - from there, it is easy to acces their rooms from multiple entry points. Staff are friendly and helpful. The room was safe, clean, and affordable. It had a great view of the sea, if a just a little set back from it Highly recommend a stay here!
Baisite Van Gogh Sea Resort Meisu Hotel (Shanwei Poly Jinxuanwan Branch)
Baisite Van Gogh Sea Resort Meisu Hotel (Shanwei Poly Jinxuanwan Branch)
Jinding Bay Tourist Resort, Shanwei
Price per night from: GBP 15
4.2/5
Very Good
Mmaya3645I live in Room 307, Building 4. The room has a large balcony, but the floor is relatively low. There are villas, Hilton Hotel, and 5 buildings in front of it, so I can’t directly see the sea; I suggest you choose 5 buildings, if only 3, If there are 4 buildings, you should choose at least the 10th floor to see the complete sea; Hygiene is a big problem. When we entered, the cigarette butts on the balcony were not cleaned up, and the mirror in the bathroom was not wiped clean. There were toilet paper balls and a lot of dust under the bed. It should have been cleaned for a long time. The most serious thing is that the quilt rests on the neck There is a shoe print in the location that has not been cleaned; I guess it was a temporary cleaner during the Spring Festival. Fortunately, the housekeeper has a good attitude and can respond in time. Overall, the price/performance ratio is not high. Ctrip’s price exceeds 1,000 yuan and the actual price is 686 yuan after discounts for various activities. It is understandable that the price is high during the Spring Festival. When I booked, the Hilton Doubletree was less than 1,000 yuan, but if I book earlier, I have a chance to get it DoubleTree by Hilton, sea view infinity pool, standard service.
Xinglun International Seaview Holiday Apartment (Shanwei Poly Jinluwan Branch)
Xinglun International Seaview Holiday Apartment (Shanwei Poly Jinluwan Branch)
Jinding Bay Tourist Resort, Shanwei
Price per night from: GBP 11
4.0/5
Very Good
GGuest UserBeautiful environment, affordable price, no matter sanitation, environment, service, facilities, one word: ”good” Facilities: The community is well-equipped, it feels like home; I like it very much; Sanitation: Clean and refreshing, subverting my perception of general resort hotels; Service: If you need it, it will be solved immediately, and the boss is super nice. Environment: Good accommodation, good community, and the sea. I slept really well.
Xiji Panhaijing Holiday Apartment (Shanwei Poly Jinluwan Branch)
Xiji Panhaijing Holiday Apartment (Shanwei Poly Jinluwan Branch)
Jinding Bay Tourist Resort, Shanwei
Price per night from: GBP 11
3.7/5
VVLADYSLAVThe location is amazing, just near the beach. Beach is quite clean and water is amazing. The spot for photos. The breakfast is very Chinese-egg, bread, soya milk, sweet potato. The amenities are quite poor. Don’t understand how the hotel can use the single use towel from the bag for this room price. It’s better to use bath towel. The room was dirty a bit. The bad is very hard. There is a seafood restaurant in the hotel, good price and tasty. Can bring the tent and put on the hotel territory. Not much to do around. Service is friendly and helpful. The place, for whom want to stay by the beach.
Qianao Kunpeng Sea Feast Camp
Qianao Kunpeng Sea Feast Camp
Lufeng
Price per night from: GBP 32
3.7/5
GGuest UserThis store has a good environment, complete facilities, and is very caring. There is also a washing machine and a refrigerator. Even a small toothbrush is very useful to me. The store is also very considerate. I have a TV membership, and I watch iQiyi cartoons. I thought I couldn't watch it at first, but who knew it was ultra-clear and had VIP. I like it very much. And the price is very fair, worth it
Hillman Vacation Apartments (Shanwei Poly Jincheng Bay Tourist Resort)
Hillman Vacation Apartments (Shanwei Poly Jincheng Bay Tourist Resort)
Jinding Bay Tourist Resort, Shanwei
Price per night from: GBP 9

Frequently asked questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How do I get hotel deals on Trip.com?

There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

How can I get lower prices for hotels?

Sometimes booking hotels midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.