SAN YIN HOTEL Reviews

Response from Property: Dear valued guest, thank you for your patient review. We have noted your feedback and will strive to make improvements. We sincerely apologize for any unpleasant experience caused and hope for your understanding. We sincerely look forward to your next visit and witnessing our growth and progress. Wishing you a happy life and all the best!

Response from Property: Dear Guest, Thank you so much for your patronage of our hotel! This will be our greatest motivation to strive for even better service! We are honored that Xiaoyin Hotel is your destination during your trip to Shaoxing. We are committed to creating a first-class stay environment for our guests, providing excellent service with enthusiasm, high-quality amenities, an elegant setting, and modern, intelligent facilities. We aim to make you feel right at home during your stay! We look forward to your next visit!

Response from Property: 哈哈哈，謝謝小主恩寵，滿意衹是起點，驚喜和感動才是最終目標。希望小音能一如既往的為您提供温馨，舒適的入住環境！我們還有準備其他面積更大的房型哦，小音很樂意向您介紹，歡迎您下次來體驗哦，我們會一直努力，爭取做得更好，也希望小音能夠成為您以後旅途的忠實伴侶，期待與您的每一次相遇~ღ（ ´･ᴗ･` ）比心

Response from Property: Dear guest, thank you very much for your five-star review of our Xiaoyin. Your satisfaction is our greatest motivation! At the same time, the hotel's superior location also allows you to easily visit surrounding attractions and enjoy convenient city life. I wish you a happy life and look forward to your visit again!

Response from Property: Give someone a rose and leave a lingering fragrance in your hands! Xiaoyin's service touches you, and you are touched everywhere. Xiaoyin in Keqiao is your second "home". Warmth and friendship are always with you. In the days to come, as long as we have Xiaoyin's company, May your life be more beautiful and happy ~ Mumada.

Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy day!

Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy day!

Response from Property: Dear guest, Hello: Xiaoyin deeply apologizes for your bad stay experience after seeing your feedback. In order to give customers a better view, the designer of the viewing room did not consider the TV problem at the time, which led to the cable coming out from the lower wall later, which affected the curtain opening and closing and hit the set-top box. Later, Xiaoyin has planned to change the network provider and find a small set-top box to fix it at the bottom of the TV to avoid falling. The shower room has a sliding door, and the toilet room has a sliding door. If the vending machine is a face recognition payment and the goods are not shipped, a refund will be made. If you do not receive a refund, you can contact the hotel front desk to provide payment information and the hotel will refund you directly.

Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Sanyin Hotel will be the warmest and most unique one in your memory! Wish you well!

Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Sanyin Hotel will always stand in this city, waiting for your arrival! See you there! Wish you: Always smile^_^!

Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!

Response from Property: Dear guest: Thank you for your comments and praise for Xiaoyin. The soundproofing problem is very troublesome and difficult to solve. The hotel provides disposable earplugs. If you need them, you can call the front desk. There are many people at breakfast recently, so it will be crowded and wait. We apologize for your bad experience. We are also communicating with the property management. If the tenant on the 17th floor is vacant, we will rent it to transform it into a Chinese restaurant.

Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy day!

Response from Property: Dear Guest, We sincerely apologize that due to the large number of guests dining that day, the hotel was unable to replenish your meals in a timely manner. I have reviewed the security footage, and when you asked the hotel restaurant staff, they explained that it was 9:00 AM and the restaurant had been serving food for two hours, and the chefs were replenishing the food in the kitchen. They asked you to wait a moment. The security footage also shows that you went to collect and eat the food after it was replenished. We believe your feedback is not an exaggeration. Since the hotel offers breakfast from 7:00 AM to 10:00 AM, we replenish the food for our guests before 10:00 AM. We are very sorry for your issue and will strengthen the training of our restaurant staff and chefs to ensure timely replenishment and strive to satisfy every customer. Thank you very much for your valuable feedback.