Tianhe Express Hotel (Shenyang Middle Street Forbidden City)

Tianhe Express Hotel (Shenyang Middle Street Forbidden City) Reviews

Tianhe Express Hotel (Shenyang Middle Street Forbidden City)

No.194 North Shuncheng Road, Dadong District, Shenyang, Liaoning, 110010, ChinaView Hotel Details
Tianhe Express Hotel (Shenyang Middle Street Forbidden City)
Tianhe Express Hotel (Shenyang Middle Street Forbidden City)Tianhe Express Hotel (Shenyang Middle Street Forbidden City)Tianhe Express Hotel (Shenyang Middle Street Forbidden City)
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Tianhe Express Hotel (Shenyang Middle Street Forbidden City) Guest Reviews

4.3/5
611 review
Verified reviews
Location4.4
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(611)
Positive reviews(567)
Reviews with photos/video(62)
Great location(81)
Convenient location(71)
Easy to get around(45)
Friendly front desk staff(42)
Classy environment(31)
Great value for money(26)
Would stay again(9)
Strange smell in room(9)
Negative reviews(44)
Tuscany Rose
Discount Double Room
Stayed in Jul 2024
Solo travellers
19 review
5.0/5
Outstanding
Posted on Sep 11, 2024
I would recommend tourists in Shenyang to stay here. The location is great because you are in walking distance from Shenyang's main tourist attraction (the imperial palace) as well as it's main shopping street. You're also not too far away from the high speed rail station too. The room has a lot of space and it's nice and modern which makes you feel more comfortable.
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Ryan Xue
Stayed in May 2024
Solo travellers
40 review
3.2/5
Posted on Jun 29, 2024
The room doesn’t look like the pictures shown in the Trip, and it’s small and dirty. Especially it was noisy outside.
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and for your comments on our hotel. Each picture on the website is taken from real scenes. Single rooms and double rooms have different areas and prices. You can book a room type that suits you according to your needs. Please forgive us if we don't take good care of you during your stay. We will also do more training to improve the skills of our employees. Your satisfaction is our greatest responsibility and honor. Tianhe Hotel is committed to providing guests with excellent services; your arrival and affirmation is the driving force and direction for our continuous progress. We look forward to your next visit!
Guest User
Stayed in Sep 2023
Family
5 review
2.0/5
Posted on Oct 30, 2023
The smell of cigarettes is everywhere, it's unpleasant to be there for people who don't smoke. All the furniture is dirty and dusty. Breakfast is the same every day.
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店並對我們酒店做出評價,酒店的每一個房間在客人入住之前都會仔細檢查,如果您覺得房間不喜歡或者有不妥可以和前台聯繫更換,酒店的早餐每天的熱菜小炒都是根據星期食譜做的,如果您不喜歡吃也可以和前台溝通幫助您解決,非常抱歉沒有照顧好您,期待您的再次光臨!
Anonymous User
Discount Double Room
Stayed in Jul 2023
Couples
73 review
3.5/5
Posted on Sep 12, 2023
Close to Shenyang Old museum and main street. Cleaness of the room is not that good.
Response from Property: Dear guest, thank you very much for your stay and your review of the hotel. First of all, I am sorry that I did not take good care of you during your stay. There are reminders at the front desk and elevator of the hotel. If the room needs to be cleaned, please inform the front desk. The hotel regulations do not require the guest's permission. Room cleaners are not allowed to enter guest rooms privately. The front desk is staffed 24 hours a day. If you have any questions, please contact the front desk for help. Thank you for your visit.
Guest User
Discount Twin Room
Stayed in Sep 2024
Solo travellers
7 review
4.2/5
Very Good
Posted on Nov 4, 2024
The hotel is located an 8-minute walk from Zhongjie. It is also very close to the Shenyang Forbidden City and Zhang Xueliang's former residence. There are many snacks next to the hotel. Turn left about 20 meters out of the bus station, making traveling very convenient.
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Jiaojieyueliang
Discount Twin Room
Stayed in Aug 2024
Family
71 review
2.0/5
Posted on Sep 30, 2024
I have been driving for more than a month and stayed in more than 30 large and small hotels. The service attitude of this hotel was extremely poor. As soon as I checked in, I asked when I would check out the next day! What do I mean? When do you have breakfast? Answer: "Seven or eight o'clock in regular script" (I might believe it). I replied: "We will check out after dinner" and said that according to the regulations, I should check out at 12 noon! When I booked the room, there was a free parking lot, but it turned out that there was no free parking lot. I asked them to go to the alley to look for it. As for whether the car is safe, there is no guarantee! The waiter then arranged for me to move to room 3 on the 3rd floor, but it couldn't be opened, so I was transferred to room 3 on the 10th floor. When we entered the room, the large window glass was broken. Shenyang issued a strong wind warning that day, and the maximum wind force would reach level 7. We had a child over 2 years old and were a little worried about safety issues, so we went to the front desk to inform us. The waiter replied unhappily: "We There’s not much wind in the Northeast! “This hotel doesn’t even provide mineral water or napkins!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for choosing to stay at our hotel and sharing your stay experience! Guests who encounter relevant problems during their stay can report it to the front desk in time. The hotel is on duty 24 hours a day. We will try our best to help you solve the problem as soon as possible. We will also do more training to improve the skills of our employees. Your satisfaction is our greatest priority. With responsibility and honor, our hotel is committed to providing you with a cordial and thoughtful stay experience, and we sincerely look forward to your visit again!
Huofukelisi
Discount Double Room
Stayed in Aug 2024
Solo travellers
4 review
3.0/5
Posted on Oct 4, 2024
It's okay, the bathroom environment is generally comparable, and overall it's proportional to the price.
Original TextTranslated by Google
Response from Property: Hello, dear customer! Thank you very much for your support to our hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your coming again!
Pingpingchexin
Discount Double Room
Stayed in Aug 2024
Travel with friends
29 review
5.0/5
Outstanding
Posted on Sep 16, 2024
I stayed at this Tianhe Hotel during my trip to Shenyang Station. The waiters were polite and enthusiastic, and answered all my questions. They introduced nearby attractions and food. It was very convenient to travel, and it was very close to the Zhongjie Subway. There is a restaurant across the road, the buffet is only 16 yuan, and there are only 30 dishes to choose from! Tianhe is a good choice!
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Discount Twin Room
Stayed in Aug 2024
Travel with friends
41 review
5.0/5
Outstanding
Posted on Sep 28, 2024
The room is clean and comfortable! Very satisfied! Will stay here again next time!
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Guest User
Business Double Room
Stayed in Jul 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Stayed for three days and visited all the places around Zhongjie. You can have breakfast in the hotel or go to the nearby to try special snacks. It is very convenient. The hotel has good hygiene conditions and good service.
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Anonymous User
Discount Twin Room
Stayed in Jul 2024
Travel with friends
24 review
4.0/5
Very Good
Posted on Aug 23, 2024
Not bad, not bad, clean, sanitary and safe, attentive service, close to major scenic spots, and very good sound insulation. A satisfactory hotel can make the trip more perfect!
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Discount Double Room
Stayed in Jun 2024
Business travellers
4 review
2.2/5
Posted on Jul 17, 2024
I think a hotel that costs 199 a night should at least have two bottles of spring water! I was told that there is no such thing. It should be equipped with a hair dryer! No, I booked a king-size bed and was given a standard room. It's hard to describe.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店並對我們酒店做出評價,酒店前台提示牌有標明,吹風機,香皂,梳子,蚊香片在前台領取,如果您不方便領取,可以給您送到房間,您定了多個房間,在一個樓層的大床房沒有那麼多間,如果您想在一個樓層衹能換一個雙床房,雙床比大床貴,免費給您升級了雙床房,賓客在住期間遇到相關問題可及時反映到前台,酒店24小時全天候有人值班,我們會第一時間儘可能的幫您解決問題,我們酒店致力於為您提供親切周到的入住體驗,真誠期待您的再次光臨!
Rendalaomei
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 2, 2024
The hotel is right on the side of the road, with a wide view. The room is very clean and tidy. The bedding does not have any peculiar smell. It also has free parking, which is very convenient. It's very close to Shenyang Middle Street and various attractions, and it's really rare that the price is so favorable! I will stay here again if I have the chance! good reviews good reviews
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Chenjinfeng
Discount Double Room
Stayed in May 2024
Solo travellers
48 review
4.6/5
Great
Posted on Jun 29, 2024
I stayed for two more nights and I still had a comfortable stay. The transportation is convenient. It's very close to Zhong Street and easy to go there. It's a great hotel. The girls at the front desk are very hospitable. There are many restaurants and supermarkets. Like👍
Original TextTranslated by Google
Response from Property: Hello, dear customer! Thank you very much for your support to our hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your coming again!
Guest User
Discount Twin Room
Stayed in Oct 2024
Travel with friends
12 review
4.0/5
Very Good
Posted on Dec 8, 2024
The transportation is very convenient, very close to Zhongjie, and you can reach Fangcheng attractions by walking. The room is spacious and comfortable, with sufficient heating. There is a dry and wet shower room with only a fixed shower head and no hand-held shower head. There is an anti-theft chain base but no chain.
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!