Rabbit apartment(Shenzhen Sungang store) Reviews

The room was clean and well stocked. They had great customer service that was quick and very helpful. The room is in a great area of town with a lot of restaurants close by. I will definitely stay here again on my next trip to Shenzhen.

Bad, very bad experience. I placed an order on Ctrip in advance. I checked in late that day, almost 11 o'clock. When I entered, I saw patches of dirt on the sofa next to the bed. There was no place to charge my phone on either side of the bed. I contacted the hotel staff on WeChat to change rooms, but was told that there were no rooms available and that they would apply to their supervisor for some compensation the next day. I thought it was so late so I could just stay for one night. Then I washed up and planned to go to bed. The quilt on the bed in the hotel was super thin. It was a bit cold at night when the temperature dropped for two days. It was cold and I wanted to turn on the heater, but the central air-conditioning wouldn't turn on and was just a decoration. As it was too late, I didn't contact the hotel staff on WeChat and slept all night under my coat. As expected, I caught a cold the next day. When I checked out at eight o'clock the next morning, there was no one at the hotel front desk. I sent another WeChat message to the hotel staff saying that I wanted to check out and informed her that the heater wouldn't turn on, and reminded her about the so-called compensation she mentioned. However, the message fell into the sea without even a reply, let alone any compensation. It has been more than a day now. I understand the principle that you get what you pay for. An apartment hotel that costs more than 300 yuan is not particularly cheap. Not to mention the complete facilities, even the basic hygiene is so poor. Not to mention the service. When problems arise, they are dealt with perfunctorily. How did Ctrip allow such businesses to settle in? I didn't say a bad word from beginning to end. I just thought that if there was a problem, the hotel would deal with it in time. I didn't expect that they would not even pay attention to me after I checked out. In short, it was rubbish.

The transportation is very convenient and the location is easy to find. The check-in guide given by the little housekeeper is very accurate. The kitchen facilities are fully equipped and there is a disinfection cabinet for cooking. It is very considerate and very close to travel. It is good. I will come again next time.

The room is consistent with the picture. The customer service lady has a very good attitude and service. I like the decoration style very much. The facilities are beautifully arranged and clean. It is safe to check in. The surrounding transportation is convenient. The bus and subway are very close. Parking downstairs is also very convenient.

I can stay in a hotel with a 2.2-meter bed for more than 300 yuan.

The hotel has air conditioning but no heating. It happened that the temperature in Shenzhen dropped during those days. I was really frozen to death at night. The cleaning staff threw my razor away again, but I didn't pursue it. Later, I accidentally left my things in the hotel, but the hotel customer service didn't care. People like us who come from other provinces will be very disappointed with this trip.

The smell in the room is very strong and foul. I have to leave immediately at dawn. I can't live here!

It is very close to the subway station. The room is clean and hygienic, with an artistic design. All the necessary electrical appliances and supplies are available. It is also very convenient to go to nearby shopping malls for eating and shopping. The butler service is attentive.

There is no front desk, but the customer service via WeChat is very good and handled quickly. The environment is quite quiet and the sound insulation equipment is good.

A hotel for 300 yuan is not expensive, but the pillow is as bad as a doghouse, very hard and high, I can't sleep at all. I don't know if it's the hotel ** or what. It's the first room in the corner. I was so nervous when I went to bed that I couldn't sleep. I finally fell asleep and woke up with a sweat. I was scared to death. The hotel urged me to check out at 12 o'clock. I have never stayed in such a bad hotel. They didn't even give me two bottles of water for 2 yuan a bottle. There was no comb either. It's really unlucky to stay here. I will never come to ** again! ! ! !

The environment is very good and the service is quite good. There are some weird things in the cabinets, I won't tell you what they are. I think it's worth staying in a four-person room for two or three hundred yuan a night.

The location is not easy to find. Before checking in, you must add WeChat and contact customer service. Without a mainland phone card number, it took us almost an hour to get into the room. Use the code to enter the room. The window faces the construction site and the view is not good! The projector is equipped with Qiyi, and the children are very happy. The actual situation is not as attractive as the photos, and it is smaller than imagined. It takes about 7 minutes to walk to Wanxiang Food Restaurant and about 6 minutes to Xungang Stationery and Toy City.

There is no peculiar smell in the room, the bed is clean, the hot water in the shower is okay, and the air conditioning is good. However, the actual room is much worse than the picture shows, the walls are dirty, and the wifi device is placed above the pillow, so there is a risk of falling at any time, 🪑 It is recommended to add two seats, as only two people in a family of three can sit. Fortunately, we only slept for two nights. We didn't stay in the room for a long time during the day and played outside all the time. The entire check-in process is through WeChat, and personal information is sent through WeChat, which poses a privacy risk; there is no front desk, but the housekeeper on WeChat answers all questions and is very fast. All in all, I feel that the price/performance ratio is average, and everything is more convenient. It is very close to Sungang Metro Station, Vientiane Food Restaurant and Baoneng Global Mall, so it is convenient for eating, drinking and having fun. This room type is recommended for a family of three or four. The bed is quite large.

It's very convenient to be near the subway station. Doudou Butler is also very nice. The room has a password lock and it's very convenient to not bring a door card. I will choose it again next time.