Yumanju Hotel (Shenzhen Bantian Huawei Tianan Cloud Valley Branch) Guest Reviews
4.6/5
Very Good
1491 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(1491)
Positive reviews(1465)
Reviews with photos/video(268)
Awesome amenities(132)
Classy environment(121)
Easy to get around(64)
Quiet & comfortable(57)
Friendly front desk staff(56)
Close to metro(34)
Perfect for business trips(22)
Loved the night views(6)
Negative reviews(26)
Guest User
Budget Double Bed Room With Washing Machine, Projection & Zero Pressure Pillow
Stayed in Mar 2025
Solo travellers
2 review
2.5/5
Posted on Apr 9, 2025
This "hotel" is just serviced apartments near Xuexiang station. There is no physical reception desk or much service besides check-in via Wechat. The room itself overall is quite spacious, but the cleanliness left some to be desired. From entering the room, the room smelled like smoke (even though I requested a non smoking room) and the room just seemed poorly cleaned. Also, a chair was broken in the room.
Daboke
Budget Double Bed Room With Washing Machine, Projection & Zero Pressure Pillow
Stayed in Jan 2025
Business travellers
3 review
5.0/5
Outstanding
Posted on Feb 13, 2025
It was amazing the room is comfortable and in reallityi enjoyed the projectile in the sitting room
Steve Tevs
Budget Double Bed Room With Washing Machine, Projection & Zero Pressure Pillow
Stayed in May 2024
Couples
11 review
2.5/5
Posted on Jun 10, 2024
After a recent stay at this hotel, I must say I was highly disappointed. The cleanliness of the rooms left much to be desired - I had to change rooms due to the dirtiness, only to find the next room was no better. The overpowering smell emanating from the air conditioners was quite off-putting.
The rooms themselves were also much smaller in reality compared to the photos online. Despite requesting a non-smoking room, this was not honored by the staff. One memorable highlight was the shocking discovery of a dead mouse in the reception aquarium - a sight I won't soon forget.
On a more positive note, the hotel is situated amidst a plethora of surrounding infrastructure, though it's a considerable distance from the city center. The redeeming factor might be the affordability of the rooms, which could potentially explain the subpar conditions.
All in all, my experience at this hotel was quite disappointing, and it's safe to say I won't be considering a return visit.
Response from Property: [Free parking + delayed check-out + washing machine] Dear guest: Hello! Thank you for staying at Xiaoyu. We are deeply sorry for the bad stay experience you have. We have submitted the problems you encountered during your stay at the hotel to the relevant departments for improvement. At the same time, we will also strengthen the training of the cleaning aunt. Looking forward to seeing you next time, I wish you: good work and a good mood every day.
Linkilan
Budget Double Bed Room With Washing Machine, Projection & Zero Pressure Pillow
Stayed in Apr 2024
Solo travellers
134 review
5.0/5
Outstanding
Posted on May 31, 2024
Good place, I stay here long time and recommend this hotel.
Response from Property: 【延時退房+洗衣機+24小時管家服務】每個城市都會有讓人惦念的理由,每個季節都有我們難捨的景色每個地方都有他們甜美而温馨的回憶,小榆將維護好洗衣機、冷暖空調、浴室烘乾機等設備設施,為來入住的家人們的出行保駕護航哦~~
Guest User
Executive Duplex Suite
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 14, 2024
They are ready for our arrival, tried their best to answer our questions even when I'm not Mandarin fluent speaker, I love the room, comfortable stay. However, cleanliness can be improved. Location was great to explore. Necessity are met as many shops around. Great experience here. Would love to come back in near future.
Response from Property: [Free parking + delayed check-out + washing machine] Dear guests: Hello! Thank you for staying at Xiaoyu. It is a beautiful time for Xiaoyu to meet you unexpectedly. Thank you for the fate. We will cherish it and look forward to seeing you next time. I wish you: work smoothly and good mood every day.
Guest User
Budget Double Bed Room With Washing Machine, Projection & Zero Pressure Pillow
Stayed in Nov 2023
Couples
15 review
2.2/5
Posted on Dec 31, 2023
On the first day, the room is horrible. On the second day, they change another room for us. The new room is better than the previous one. It is large and clean. The television can be connected to a smartphone.
Response from Property: [Washing Machine + Dryer] Dear guests: Hello! Thank you for your strong support to Xiaoyu. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come here often! Wish you: smooth work and good mood every day!
Meow07
Executive Duplex Suite
Stayed in Apr 2024
Couples
7 review
5.0/5
Outstanding
Posted on May 18, 2024
The room was better than expected
The location was very peaceful
Hotel was within 8 minutes distance from gangtou metro which is line 10
There was a halal friendly restaurant 5 minutes walking distance and very cheap
Very very satisfied with the place
Only con was the wifi
But you should be fine if you have the data
Would definitely come again ♥️
Response from Property: 【免費停車+延時退房+洗衣機】尊敬的賓客:您好!感謝您下榻小榆,美麗的時光小榆與您不期而遇,感謝緣分,我們會加倍珍惜,期待與您的下次相見,祝:工作順利,天天好心情。
Maylissa
Duplex Suite - 2-Bedroom
Stayed in Oct 2023
Travel with friends
3 review
3.0/5
Posted on Nov 20, 2023
A bit far from the center but peaceful place. Nice for a trip with friends.
Response from Property: [Late check-out + washing machine + 24-hour housekeeping service] Every city has a reason for people to miss it, every season has a scene that makes us reluctant to leave, every place has their sweet and warm memories, Xiaoyu will maintain it Good washing machines, heating and cooling air conditioners, bathroom dryers and other equipment and facilities can protect the travel of the families who come to stay~~
Guest User
Duplex Suite - 2-Bedroom
Stayed in Nov 2023
Family
14 review
5.0/5
Outstanding
Posted on Dec 27, 2023
My continue booking with the hotel after first booking, price is attractive when you compare the space of the room and amenities it provided.
Response from Property: 【洗衣機+免費停車】親,感謝您的好評,您的評價就是對我們最大的鼓勵,是我們前進的最大動力,我們會不斷的拓新與追求,衹為讓到店的客人滿意!
Constance
Budget Double Bed Room With Washing Machine, Projection & Zero Pressure Pillow
Stayed in Nov 2023
Solo travellers
4 review
3.2/5
Posted on Jan 20, 2024
Pros: a convenient store on ground floor. Clean. 10 min. walking distance from guangtou subway c1 exit.
Cons: toilet in shower stall. A bit of smell from toilet/shower stall at night.
A sex blind box is placed in the room.... An unfinished construction site next to it but good thing around the corner is a big main Street with restaurants
Response from Property: [Late check-out + clothes dryer] All encounters in the world are reunions after a long absence. We meet the best you at the best time. Thank you for choosing us to stay. We are also very lucky to have your approval. We are very happy. , Satisfaction is only the starting point, surprise and touching are our deeper pursuits, and you are welcome to witness our growth!
Guest User
Budget Double Bed Room With Washing Machine, Projection & Zero Pressure Pillow
Stayed in Nov 2023
Couples
17 review
3.5/5
Posted on Dec 29, 2023
really close to the Subway station, plenty restaurants and shops for daily need around
Response from Property: 【洗衣機+免費停車】親,感謝您的好評,您的評價就是對我們最大的鼓勵,是我們前進的最大動力,我們會不斷的拓新與追求,衹為讓到店的客人滿意!
Pramod K C
Single Room
Stayed in Aug 2023
Business travellers
8 review
5.0/5
Outstanding
Posted on Sep 23, 2023
I stayed there between Sept 8~11 2023 and again between Sept 16~22. I am very satisfied on the location (very close to No. 10 metro line's stations, friendliness of the staffs, facility, ability to have the food and other delivered up to the room, etc. Is great for business stay or the family stay for holidays. The only thing, if you have car, the only thing I shall suggest is for the improvement on the parking area. The cars are parked on the two-way driveway of the parking which makes it very dangerous to go into and get out of the underground parking very dangerous. Parking area need to be better organized.
Apart from that I only have good things to say about the place and will definitely choose this place again if I visit Shenzhen again.
Response from Property: 【洗衣機+乾衣機】尊敬的賓客:您好!感謝您對小榆的大力支持,您的滿意就是酒店前進的動力,無需贅言,常來就好哦!祝:工作順利,天天好心情!
Solo_Leo
Tranquil Double Bed Room With Washing Machine, Projection & Zero Pressure Pillow
Stayed in Mar 2023
Business travellers
97 review
3.7/5
Posted on Apr 15, 2023
Shower pressure very low
Shower had a toilet in it, hard to move around
Room was not cleaned in detail, told to mop several times, never got to the clean level I was expecting
Ac leaked the first night I stayed, almost fell
Response from Property: Thank you for choosing to stay here. We have received your valuable comments and have rectified them. All our staff wish you a happy life!
Rami233
Tranquil Double Bed Room With Washing Machine, Projection & Zero Pressure Pillow
Stayed in Mar 2024
Solo travellers
26 review
5.0/5
Outstanding
Posted on May 3, 2024
All good
Response from Property: 【延時退房+洗衣機+24小時管家服務】每個城市都會有讓人惦念的理由,每個季節都有我們難捨的景色每個地方都有他們甜美而温馨的回憶,小榆將維護好洗衣機、冷暖空調、浴室烘乾機等設備設施,為來入住的家人們的出行保駕護航哦~~
Raylogin
Duplex Suite - 2-Bedroom
Stayed in Jul 2023
Family
1 review
4.0/5
Very Good
Posted on Aug 27, 2023
Average good
Response from Property: .【免費停車+延時退房+自助洗衣】尊敬的賓客:您好!感謝您下榻小榆,美麗的時光小榆與您不期而遇,感謝分緣分,我們會加被珍惜,期待與您的下次相見,祝:工作順利,天天好心情。