Medellin Hotels with Shuttle Service

The room is large with charming views. There is a large mall outside the hotel, and there is also a stall that claims to sell ********* food. The boss's father knows a little Chinese and is very enthusiastic when he sees Chinese people. It's a good experience👍

The hotel is clean, the front desk speaks good English, and handles things quickly. Overall, it is good. The breakfast is very good, and the view from the breakfast balcony is also very good. I like this hotel. There is a large shopping mall 10 minutes walk away

Facilities: The facilities are average. There is no free mineral water, coffee machine, or kettle in the room. Hygiene: Good, but the cleaning lady starts work very early every day. Sometimes, she just knocks on the door and comes in. Environment: Close to the mall, less than 10 minutes walk Service: OK

The Hotel was a positive experience for me and my family. I lived the suite offered for 3 people. Separated areas and 2 bathrooms to accommodate better, if you come with more than one child. Good for enjoy, but not so much if you want to eat there… Chefs looks like only apprentices working there, and not everything is on the menu. The staff was 50/50 nice, the two small incidents that we had, One was mostly with a young male receptionist that works during the day until the evening time, one time I forgot my keycard and I went nicely to him to ask for another one, and well, he gave me the keycard without not even looking me to my face, or saying something to me, but instead he kept talking with his co-worker, he didn’t even gave me some eye contact! Just extended the card and give it to me…which for me was a gesture of bad attitude without me knowing why he was having a contemptuous treatment against a female guest of the hotel! Lol it was a little irrespective in my opinion. The funny second incident was that we called early like afternoon time at the reception for 2 toothbrushes… well, at midnight when we were sleeping, someone knocked on the door bringing the toothbrushes that we had to get by our own, cuz it took hours for the hotel service to deliver them at the door at time!! So We decided to buy them in the nearest pharmacy from the hotel. But it was just testing the service to see How long would they take to get the damn toothbrushes at time?? Lol Lol Anyway… But don’t worry, I would come back and enjoy the hotel still… I think, That the admin should train better their staff to provide more highly customer service for all guests 👍🏼 My son was very happy enjoying the pool and the jacuzzi. Fine, Anything for my boy :)

Amazing place , however they were not helpful in allowing me to check in to my room even one hour early. They insisted I wait until 3 pm and then one back. The lobby area is basically outside and it was raining,,I basically froze to death while the front desk people insisted that I could not check into my pre-paid room until 3 pm sharp. I sat there for two hours quite chilly and damp, and had to sit at their outdoor restaurant (very slow and poor service) and order and expensive lunch because they would not let me in a little early. The place was not crowded either. Therefore my first impression was poor.

ENG/FR Can’t believe this place is five stars. Don’t know if six stars exist in Colombia but it should, as this was quite disappointing : where to start? First you arrive and the reception people don’t speak English... great. Then they tell you that you can’t have any guest visiting you in your room... freedom away. The gym is one treadmill and one bike... unbelievable. The room service is limited in choice and very poor quality, And very very slow. Almost an hour to get your order. The cleaning is also badly done in the room (female hair everywhere, one towel is not enough, no shower mat...)which was the biggest suite available... The bed sheets have strange traces on them. And very important the TV is Low quality! No HD! It should be 4K. Also a Bluetooth speaker would have been a good thing. Anyway, bad Management, low level, high prices Hotel. Refund demanded and required !!

The hotel is located in the rich area of Medellin, with elegant surroundings and convenient shopping and dining. The airport to the hotel is 75,000 pesos (price increased). It is rented to the old town or walked 2km on the light rail. Invincible environment, excellent service, good breakfast, parking

The NH is very well located to the suburb of Provincia, which is a lively upscale neighbourhood. We were here for business and being able to walk safely about the district at night to the many bars and restaurants to meet with clients was very convenient. The hotel is modern and the rooms are comfortable, but are not to the standard of a 5 star, or certainly what the international standard for that would mean .

Breakfast is ok, the hotel is well located, there are shopping malls around